The Razer Armory

I’m using the Insider Preview (Dev channel) and the latest Synapse update broke some keyboard shortcuts. For example, Snipping tool key combos don’t work, nor does the Windows key. Closing Synapse allows it to work. Anyone found a solution/workaround besides closing Synapse? I have a Blackwidow V4 Pro.

When starting RazerSynapseInstaller_V1.15.0.504.exe I get the message-----------------Server access not availablePlease check your network connection.---------------What should I do? It is a Razer server. My computer is fine.Case 240117-003467  but Icant wait 3 day (when possible!) for answer.Danke from Walter

A bought my DeathAdder at the end of the last year, the mouse comes today, when i was going to configurate, the Razer Synapse doesn´t detect it, i already uninstalled a  lot of times, search for tutorials (on the Razer´s Site and Youtube), but nothing solves my problem. My last hope is quest to the community.

Kodexo Labs is providing generative AI development services, combining creativity and accuracy since 2020. Our skilled group of professionals is committed to creating custom solutions that push the envelope of what artificial intelligence can accomplish. We are dedicated to providing organizations with cutting-edge technology customized to meet their specific needs, enabling them to navigate the digital terrain easily.

I really like this mouse it is my first gaming mouse I like its color and its looks and I think it is a very good mouse for starters

Hi i just bought a razer kraken x lite and i tried to scratch the code with key and i destroy the code. now i cant submit a ticket i get error {"code":"401","message":"Unauthorized"}

When you look what problems people generally have with their gaming laptops over the years the list is long: broken hinges, dead motherboards, flickering screens, coil whine, rattling fans, RGB behaving wonky, blue screening, popping audio... the list goes on. But when it comes to Razer laptops, people mention bloated battery and... yeah, that's pretty much it. And that's probably one of the easiest problems to deal with, simply take out the battery and you can keep using the laptop plugged-in while waiting for a battery replacement to arrive. Plus reportedly Razer finally fixed their battery problems in 2023 (2022?) blades but only time will tell I guess. Thoughts?

I got a Cobra Pro recently and it was working fine but suddenly it won’t connect to my pc and I can’t use it. However, if I plug it in either wirelessly or wired into the front of my pc it works fine. It only happens when it’s connected directly into my motherboard on the back of my pc. I’ve tried reinstalling Razer Synapse and updating my pc but it still won’t work.

Razer has disappointed me again and again. Their equipment always falls apart in less than a year, synapse has had many issues for years with no fix, and their customer service never helps. Deleting the synapse app is the one thing that resolves its issues. It is ridiculous. Recently bought a Logitech headset after the pain that were the Krakens and wow it is a night and day difference between these companies.

I exchanged 108 razer gold for a $100 bestbuy gift card in the store. But there is no pin code for the gift card in the email that Razer sent me, so I can't use it. I tried contacting razer customer service, but they seemed to be perfunctory. I was wondering if anyone else had this problem? Where is the pin code hidden?

I broke my basilisk v3 scroll wheel, Do you know where I can buy it?

Has anyone experienced some scammer using a Razer account to collect extortion money?

It's  100% battery forever

Title says it all, no matter what i do, on synapse, via the keyboards on-board colors i cannot change the color. I checked for profiles, repaired the synapse app and its still like that. When synapse isnt running it has the default Spectrum Cycling effect.  

 I got a razer huntsman Mini with purple switches and the actuation Point of 1.5mm is for me to much. So i Wonder if it is possible to buy some Black analog optical switches for my Razer huntsman mini and have a lower actuation point. (The red ones of razer would be Fine to). Is it possible to Reduze the actuation Point on my Keyboard?

Hi,I’m interested in the “Razer BlackWidow V4 Pro - Yellow Switch - Fench layout”But it’s out of stock on the website and so I'm wondering when will it be restocked? (i’m living in the UK so there is no store selling this keyboard in a French layout) Thank you 

un giorno quando son tornato a casa e ho provato a giocare ho visto che la tastiera non funzionava piu e non si accendeva, é possibile aggiustarla?

Hello 😄 , so I just received my laptop from razer repair, where they replaced my keyboard and trackpad. I am wondering which keyboard layout this is.....your help is much appreciated. Many thanks 😄. 

Hi there! Just updated my Razer Blade 15 Advanced to Windows 11 everything is working fine but the media keys for the screen brightness It did worked and an update that I couldn't target somehow roll it back to the point it's not Every other media keys are working (sounds, music control, keyboard brightness), and I can tune the brightness from the slider within the notification menu Could someone give me the correct driver or the fix this issue? Thanks a lot!

I have this razer headset for a while and have had it plugged into a THX spatial audio rectangle control thingy. When I open my razer app it says I need to get an activation code for THX. Why would I have a thx controller if I didn't have access to it? and if I do have access to THX how do I tell the software I do?

Can anyone point me to where I can find a working replacement USB power cord/connector for the BlackWidow Lite keyboard?

Mic sounds good when is conected by jack, also synapse dont see headset, when wireless by usb transceiver mic sound terible, i try everything on support page, reinstal synapse, update firmware, update audio drivers

DPad 'sticking' - Razer Tartarus V2 Desperately looking for help. I am a disabled gamer of sorts (missing left digits). Any thoughty/suggestions echat omegle are greatly gies.

I bought razer viper mini in legit store. It isn't recognised by Synapse 3 and I can't register it, couse serial number not recognised. 

Hi, I’ve seen that you replied to someone’s thread about having bad sound on the Kraken Kitty V2 BT, I also have been having this issue, I just got them the day before I fully charged them and tried everything that I could from your website and from youtube. I realised that they work normally when I use them on my phone, however they cut out sound, have a very bad quality of mic which also cuts out and makes a weird buzzing noise which sounds like some arcade when I use them on my computer. Do you maybe know how could I fix this? I also tried to use the 7.1 surround sound but it does not let me.