The Razer Armory

I lost my old mobile phone and want to change it to a new one. I just recharged RM500 and can’t use it.

 Buenas, cambie de ordenador y no me deja activar el sonido envolvente porque el código ya lo use, que puedo hacer?

Hello everyone, Can anyone with a US QWERTY huntsman v2 analog could share the default key layout (I mean stock layout) profile please?I’m kinda lazy to create the whole layout myself, and Razer synapse doesn’t seem to provide default layouts other than the expected one. I’m a french layout keyboard user, yet I like to have the us qwerty variant as I’m accustomed to it since I’m a kid, and it’s way easier to switch to a qwerty layout in games rather than configuring every game. Thanks,SMFSW PS: If anyone is interested with the french default layout, I’d be happy to share it in return!

I need help i damaged my code by accident i want my heaphones full potential my headphones are Blackshark V2 X

As in the title I’ve asked im looking for Razer Blackwidow Lite Mercury, orange switch replacement 

I'm facing a tough choice between two headphones: the Razer Barracuda Pro and the Razer Opus. My phone is the Mi 10T Which one is better in terms of vibration and sound quality on a mobile phone? I want the best option. Thank you

i just buy a gift card in vidapluer.com.. and the code says: used.. i whrite a email to support of vidaplayer.com and this site reply me to contact the razer gold support.. i trying to submit ticket and only the website say loading.. and the chat support button not work..  

 I can't access 7.1 surround-sound because when scraping the code I lost two digits, I don't know if they are numbers or letters. What do I have to do to have access to the full code?

I recently purchased the Razer Kraken Kitty V2 Pro to use its Chroma Connect function. I've already had the Vyper Mini mouse, which has the same function, for 2 years, and I noticed a difference in the colors.Apparently, the headset has cooler lighting than the mouse, which makes the colors completely different (What's pink on the mouse turns purple on the headset, what's yellow turns green, and so on). Is this common or is it a defect in the headset?

I’ll just start this with, I’m usually a desktop user. A long story short I had to replace my desktop with a laptop.  I’ve had a Blade16/4090 since the start of March but I just can’t get over the temperature. During gaming my GPU will sit around 70-80c but my CPU will sit around 95c-99c. Now I come from a desktop where I’ve used a custom water-cooling loop and never saw my CPU go above 50c so naturally these temperatures make me worried. I’ve tried to undervolt it but that’s made zero difference to my temps. I haven’t yet took it apart to apply new thermal compound but I figured I shouldn’t need to do that on a £4400 laptop which I’ve only used for a few weeks.  Any other Blade16 owners mind letting me know what sort of temperatures they’ve been getting and should I be worried? 

Hallo everyone, Because I changed my number before, I couldn't receive the text message (verification code) from my old number, so someone helped me, created a case for me and sent me the case ID number, asking me to wait for 24-48 hours. My current problem is that I don't know how to check my case, because I haven't used razer for a long time, so I don't know if anyone is willing to teach me, thank you very much. 

I charge Basilisk Ultimate on the dock. After PC is turned off it shows charging status. The problem is that after it’s fully charged, it stays on green light forever. Is it anyway to make it turn off the lights after fully charged? It turn off the lights if it’s idle for 5min. (that’s what I set), but not on the dock, if it’s on the dock charging the lights stays always on indicating charge level, stays green after fully charged.

Why isn’t there replacement wrist rests for the black widow elite? What is razer doing?Ive had this keyboard for 3 years and yet I STILL can’t find a replace for the wrist rest? I ordered the cooling gel version today, since, leatherette is obviously trash.But correct me if im wrong, you cant ordered a slanted and magnetic wrist rest? How does that make any sense? Who do I need to write to complain about this stupid decision? Why would they not sell exact replacements to their OWN PRODUCTS? Pull one off the keyboards and sell it or replace at no extra cost since its RAZERS TERRIBLE PRDOCUTION that causes these to flake off. Shoutout to your S/N being unusable since you swapped 0’s and O’s around. Anyone trying getting a replacement via warranty? OR their  silly paid program?  

I'm facing a tough choice between two headphones:the Razer Barracuda Pro and the Razer Opus.My phone is the Mi 10T Which one is better in terms of vibration and sound quality on a mobile phone? I want the best option. Thank you

So hello guysI have a problem with one of the cables. When I’m plugin the dongle on the cable, my microphone sounds catastrophic but if I but the dongle straight in it doesn’t. So guys how do I get a new one?I‘m sending a picture of the cable right down below.It’s an USB-A-ON-USB-C-Extensioncable

My old phone number got terminated, now i got a new number, in order to buy credits i need to have 2 step verification but it is asking for my old phone number's sms. please help me . i currently have alot of money in razer, but i cant use it because it needs 2 step and it is asking from my old phone number..

All features including the Ethernet and HDMI ? 

Is it possible to force somehow the game or Kitsune itself to be recognized as Playstation Controller? When I play the MK11 all icons are from Xbox which is confusing.

my right side headphone is low, the Razer - Nari Essential Wireless Gaming Headset I went to my PC settings and I fix all that like I have everything on 100 and still not working is still low

I’m using the Insider Preview (Dev channel) and the latest Synapse update broke some keyboard shortcuts. For example, Snipping tool key combos don’t work, nor does the Windows key. Closing Synapse allows it to work. Anyone found a solution/workaround besides closing Synapse? I have a Blackwidow V4 Pro.

When starting RazerSynapseInstaller_V1.15.0.504.exe I get the message-----------------Server access not availablePlease check your network connection.---------------What should I do? It is a Razer server. My computer is fine.Case 240117-003467  but Icant wait 3 day (when possible!) for answer.Danke from Walter

A bought my DeathAdder at the end of the last year, the mouse comes today, when i was going to configurate, the Razer Synapse doesn´t detect it, i already uninstalled a  lot of times, search for tutorials (on the Razer´s Site and Youtube), but nothing solves my problem. My last hope is quest to the community.

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I really like this mouse it is my first gaming mouse I like its color and its looks and I think it is a very good mouse for starters

Hi i just bought a razer kraken x lite and i tried to scratch the code with key and i destroy the code. now i cant submit a ticket i get error {"code":"401","message":"Unauthorized"}