The Razer Armory

Audio equalizer is not working. Changing preset does not make any difference.Anything under enhancement tab is not working. Bass boost, sound normalization and voice clarity are not working.THX Spatial audio, it is not working too… In demo tab, changing between stereo and thx spatial audio does not make any difference.Changing between stereo and thx spatial audio under sound tab, it does not make any difference too.And the microphone… Mic preview button and enhancement settings are not working.Things I’ve done: uninstalled the software, used driver cleanup tool to clean drivers, removed every single razer file/folder, removed every single razer and thx device from the device manager, did a reset from synapse>settings tab. I have updated firmware too.Also, when you reset, profile list does not refresh, and you have to restart the app to see that. Here is the proof that I have latest version: https://i.imgur.com/VCXpkx7.png , https://i.imgur.com/MxZ4FSA.png Another thing, programs tha

Recently I had a problem in cyberpunk 2077, the mouse cursor was duplicated on both monitors. I was told that the problem was with the mouse and that this had happened before with Raser devices. In the device manager, I discovered that the Razer Ornata v2 keyboard is duplicated in the mouse and keyboard section, but it seems to me that it should only be in the keyboard section. How to fix the problem?

I am currently fixing my razer blackwidow elite due to a broken switch. I have gone to remove the deck and a couple of the screws have corroded due to its age and use so I was looking to replace these as removing them will make them unusable again.

X and y slider option is missing i am using razer death adder essential mouse

Hi there, I’m searching for a new mousepad to replace my QCK who I am very used to it ( I just don’t like his stopping power which is almost none ) I searching for a control mouse pad, with good/medium stopping power although not muddy nor Super slow. Preferably with similar speed like the QCK - Balanced speed; more for slow side, then to the speed side. Mainly I play CS, and sometimes Valorant. So basically will be for these FPS, where control is essencial, but also stopping power, precision and micro-adjusments. Can someone give advices about good mousepads to choose ?  Would I can get a Razer mouse pad with these specs ? I usually use Razer mouse’s, which I love and are almost perfect - I own a Razer DA v3, and a Viper 8K. Although I need a very specific mousepad, would like to buy a Razer, but if doesn’t have what I look for, I’m whiling to choose other brand. Just want to check some advices.  Edit:  Razer Mouse Pads are able to be washed ? (softly hand washed obviously) I know tha

I mistakenly damage the code on my razor gold gift card how can I get the code back again 

I am wanting to purchase the new Naga Left-handed edition however, it shows out of stock in the Razer website. I signed up to be notified when it is back in stock and I received and email saying it was back in stock. Everytime I got to the website to order one, it STILL shows out of stock. Any help would be greatly appreciated.

Hello, I was recently given the Viper v2 pro mouse, when I wanted to install the Razer Synapse my msi brand laptop crashed and gave me a blue screen, saying that the device had an error and has to restart, it will collect information about the error and it will will restartplease help me

I’m getting a viper mini but I’m using it for my ps5. If I use razer synapse for stuff like macros will I be able to use them on my ps5?

I’m trying to decide if I’m going to buy the V2 but I am not going to be interested if I cannot remap that button, I use the button for reloading my gun in game and that has been really comfortable for me and it’ll just be an outright dealbreaker if it is only able to control the scroll wheel. 

Hello i want to know how can i get razer return items 

Hello, I have a Razer Ornata Chroma v2 keyboard. And the problem is when I click keys, e.g. 2 is 29, c is 3xc, 7 is 73, space is 5v and much more. Please help me fix this error. I already reset the laptop. I will add that the laptop keyboard works as it should. (If someone speaks Polish, it would make it much easier for me to communicate).

I think it's the same situation as November update error..

Hey I bought Razer blackshark V2 pro 2023 today it's been fine but the audio on phone is very bad .. how do I access either razer app or equalizer on Android phone? 

I can't redeem my Razer store rewards with Razer silver. Previously I was able to redeem my Razer store rewards normally. So I intend to save my Razer silver to redeem my Razer seiren v2 pro again, and today is the day. I collected the full amount of Silver. But I can't press redeem. (But it shows a message according to the picture I attached) I got banned not from exchanging products from the Razer store, right? Or is it just a bug from the system? 

Morning, I'm not a gamer so apologies. My son plays xbox series x and is asking for a wireless keyboard & mouse. From what I can see, Razer products are good quality & generally get favourable reviews. My question is, are there any keyboards & mice that would be compatible? I know the 'Turret' is designed for Xbox usage but it's expensive. Any advice or recommendations is greatly received. Regards.

Hello, I got 3 questions : How can I remap hypershift default binds ?  How can I set profile switch not as togle ?  How can I bind a modifier key in synapselike this :J key pressed alone = J Shift + J key = K

Hello, my name is Mr. Seeker. I was wondering if it was possible to open a Razer store as a franchise, if it needed to be approved by the company, or if it could be opened in any of these cities. I find it annoying that you have to travel across the border to visit a store, and I would really like to see one instead of buying online because that would increase revenue for the company and remember, there are a lot of gamers and YouTubers in Canada. we aren’t a small country what paperwork is needed

Razor Opus midnight Blue Headset not connecting to my laptop bluetooth. 

My nephew broke my charger yesterday, and I need to get a need a new one. However I'm not sure which is best to order. 

My "0" key is not working, especially when I boot up my computer and I have to use it to input my Windows PIN. The rest of the time it works intermitent. Sometimes it works as intended, sometimes it is very laggy. Please help. I reset my keyboard useing the Tab + Caps + Alt combo, but the problem still persists. My keyboard is a Razer Huntsman.

Hello!I wanna buy a Razer Seiren Mini - Black and i dont know the diameter of it. I need to know the diameter because i ll buy also a microphone arm, not from you, and i need to know if the two products can work together. Thank you!

Hi I just wanted to see if anyone know if the Razer Kraken Kitty V2 BT headphones are on-ear or over-ear. Wanted to find out before I buy them thanks!

The keyboard is not really charging and is blinking red