Mice and Surfaces

I have a Razer Naga Epic model number Rc30-005101 which sadly there is no firmware available on Razer website for mice older than 2018. My mouse has major drift and I would like to see if getting the latest firmware would make a difference. I recently upgraded to windows 11 so all my drivers are gone from my original machine. Thanks!

As the title suggests I want to replace my mouse’s side panel as its reliability has declined, is this a service you can provide?

I want the RAZER NAGA HEX V2 back. The layout was perfect for me and it was build to last. I've had 3 Naga Trinity since, but the build quality isn't on par with the Hex v2. I now use the Naga pro v2 but i't's 6 number faceplate layout isn't what I want, so I slapped the trinity hex panel on the pro although it doesn't give me access to the “7” button.  The Naga Pro v2 built quality is on par with the Naga Hex V2, but the trinity isn't.PLEASE!! Either give us the Hex V2 back, or make a side panel for the Naga V2 PRO that resembles the one on the trinity. 

Good day. I have been using the Razer Basilisk V3 Pro 35K mouse for about 1 month, and during operation I noticed that the backlight corner, next to the button where the additional Hyperspeed button is located, sometimes strangely blinks a barely noticeable red color.Does anyone know what is going on? Is the problem hardware or software?I tried reinstalling Synapse 4 and Chroma, but the problem persists.The mouse itself works fine, so the problem is not critical, but I would still like to know what is going on. Sharp unexpected blinks, especially in the dark, are sometimes strange. A video with an example of blinking is attachedApproximately 20 to 23 seconds and 32 to 38.

The scroll wheel on this mouse is extremely loud and distracting. I know this isn’t normal because I own two of the same model, and the other has a relatively silent scroll wheel. I’ve already tried cleaning it with compressed air, but that didn’t help.Has anyone run into this before or have tips on how to fix it?

Hello, I´ve been looking around on the internet for an sollution but i can´t seem to find one. So the problem is. My button 4 and 5 on the side of the mouse aren´t working anymore. I never had this problem before but recently they quit working. The weird thing is. After i push in both the side buttons 4 and 5 and the 2 buttons on top. They both work for like 10 seconds again. I also just found out: if i hold one of the 2 side buttons for like 2 seconds they both start working again for like 30 seconds. I really have no idea what i can do to fix this. Is it some weird option/setting from the mouse that turns dissables the side buttons and when i hold them for a small amount of time it turns on both buttons. Thanks for reading and mayby offer an sollution.

Hey so im kinda in a bit of a pickle. i was working on the razer deathadder v4 and i might have ounctured the battery and i need a replacement. i contacted the support just today but are there any ways i can find a replacement battery. i was looking into other used mouses where i can snatch the battery from and was thinking about the razer viper ultimate but the just didnt match according to my research.

I have been having a problem where my mouse isn’t entering pairing mode even if I hold the side button and dpi-up to

So I have the Razer Gigantus V2 and I accidentally spilled a drink on it. How do I clean it?

I am using a Pro Click Mini for almost 2 years but recently, it was unable to connect to any Bluetooth Devices that have already been paired. I tried to remove the mouse from all my devices and re-pair all of them, however, none of my devices (3 Windows PC and an Android phone) were able to detect the mouse. Connection via the dongle is fine, but I can’t get the Bluetooth to work. Any help?

So, on the app it says that you can customize youre own thirdparty mouse pad but than there aint that option, does someone know why? or is it just a developer error?

Hey there, I have a Razer Viper Ultimate RC30-030501 that has served me well for the last couple of years. Yesterday night, out of absolutely nowhere, the USB Dongle started malfunctioning tremendously and constantly acting as though it was being plugged in and removed repeatedly. The same issue occurred on another port, after uninstalling and reinstalling the drivers, and now is happening on another device entirely. Is it possible to source a replacement USB Dongle? The mouse seems to be just fine as it still works adequately if it’s plugged in; having said that, this does defeat the point of having a wireless mouse. There was no trauma/damage to the Dongle, it was plugged in and working fine just prior and wasn’t subject to any stress or force whatsoever. Would love to hear if anyone has any solutions - thanks!

Hey EveryoneIv tried out multiple MMO Mouses recently trying to find the best one for me and unfortunately I cant just seem to get it feeling just right and I wanted to discuss the only thing that caused me to return a Naga Pro… Twice because I even went back for round 2 to try again.Its the the ring finger rest o.O - I work construction and nothing is better than sometimes just degenning hard after work sometimes but that damn finger rest causes my last 2 fingers to ache as i usually claw them around the mouse side. Spoken to a few others Ive played with who have tried mmo mice in the past and they had similar annoyances leading them away to other options or having 20 shift/ctrl/alt modifiers and delving out of the MMO realm im finding alot of games dont even allow shift modifier keybinds so an MMO mouse would really fill that void.I’m not sure if this will ever get to the right people but the nagas pro buttons felt the best and the changeable si

My previous Logitech mouse (G604) allowed continual scrolling by ‘whizzing’ the wheel and scrolling would continue until the wheel rotational speed spun down. I don’t see a way to do that with the Naga Pro. Best I can find is using the Custom setting with steps set to 96.Is there an option I’m not seeing to enable this ability?

About 10 months ago, I purchased a razer viper v2 pro and a month later I started noticing problems with scrolling the mouse wheel. Before that, I had a razer cobra and I changed it because of the same problem in the hope that this would not happen again, but it did not happen. is it possible to fix it yourself, or is it better to contact repair specialists?P.S. As I understand it, the problem is that my mouse's encoder is dirty, and various cleaning methods have not helped (such as blowing compressed air or quickly scrolling the wheel).

My Razer Viper V3 pro isn’t charging. I just purchased it 2 days ago. Razer is firmware is up to date. I’m using the wire. It’s been charging for over an hour now and it hasn’t moved from 0%.

Is there any way to rebind some of the sensitivity buttons to be mouse buttons? (ex. Sensitivity Clutch → Mouse 6, creating a new mouse button that can be bound) I’ve looked pretty much everywhere on Synapse and I can’t find anything that would let me do that. Is there something that I’m missing or is this just not possible?

Greetings, there is a problem. I use the Razer DeathAdder v3 HyperSpeed mouse and have installed Razer Synapse to it. I adjusted the mouse to my game, reassigned the side buttons to the numbers on the keyboard so that it would be convenient to jump through the cells in the inventory. Today I log into the game and nothing works. I tried reinstalling the application, updating the drivers, restarting the computer, restarting the application itself and running it as an administrator. Nothing helps. But as soon as I connected the mouse directly to the PC via a wire, everything immediately worked. All the reassigned buttons are working. And when connected via a dongle, it works like a regular mouse. At the same time, I can switch sensitivity levels, but not to reassign any key. Help please