Mice and Surfaces
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Hello there, Unfortunatelly my puppy (dog) destroyed my 2,4GHz Receptor for my viper v2 pro (it didn't last 24h since I bougth it). I was wondering if I get this replacement: https://www.razer.com/replacement-parts-mice/Razer-Mice-Keyboards-USB-HyperSpeed-Dongle/RC30-03420100-R3M1?_ga=2.40030114.1643054049.1661589330-1194868280.1656016136 it will work in the same manner as the included receptor? Is there any better option as a replacement? Any feedback is appreaciated, Thank you guys!
I got this mouse nearly 8 months ago and it’s been working fine until now. Whenever I plug the dongle in, my laptop just starts going on the fritz. It disconnects and reconnects the device over and over again. I can move the mouse ever so often but it just stops afterwards and pauses for a short time before it reconnects again. And I’m talking like 2 second intervals between the disconnects and reconnects. I could still use the bluetooth mode, but I’m just really confused on how it started doing this.
My Deathadder v2 pro stopped working. I run it in 2.4 GHz mode.I updated the firmware. Did not help. Tried rebooting. Did not help.Does not work in BT (BT is on) or 2.4 GHz mode. Does not appear in Synapse. Appears in windows devices as connected and paired. Please help.Thank you.
So I am looking at a mouse, and saw some good reviews on this = Razer Basilisk V3 ProBUt I will be using this with my Steam Deck for now connected up to monitor etc, and eventually be used with my gaming PC which is in planning and in the next few months, buying each component. Returning to PC gaming after years of Xbox and PS console. So would the Razer software to amend the settings of the mouse, work on the Steam Deck. I want to get the use of all feature between my Steam Deck and eventually PC… so if I go away on hols or work, and I have my steam deck, up i go, large screen room tv mouse keyboard and game...
Hi,My razer viper v2 pro usb dongle stopped working. 1 month ago it stopped working when plugged into the usb receiver. So I removed the dongle from the receiver and connected it directly to the computer and used it like that for 1 month. I thought the problem was in the receiver. Today the dongle started having problems when plugged directly the computer. Sometimes it works and sometimes it doesn't. I tried it on several different computers and had the same problem. Then I connected a different mouse to the receiver and it worked fine. The problem was not with the receiver but with the usb dongle. Now I'm trying to open a ticket but I can't create a ticket of any kind, the page always redirects to the beginning. How do I request a dongle replacement. Thanks.
Hi guys, I recently bought a deathadder v3 pro and when I try to connect it wirelessly to my pc it doesn't detect anything even the usb dongle itself. (You know when you plug a device into the pc there will be a sound that windows make, that sound doesn't even sound off when I plug in the usb dongle.) But when I plug it into the wired one it's working, Synapse detects it. I tried all the usb ports available on my pc. I tried it on my brother's pc also still the same result.
I turned off my pc last night and when I boot it back up this morning the dongle is not working. Every application to sync my mouse and dongle constantly sais failed but my pc is detecting the dongle. when attempting to update it keeps going back to update like nothing happend.
you know how there's a specific technic to intentionally double click on your mouse? (most known from the minecraft pvp community) well, I tried it on my new viper mini that i just got yesterday and guess what, the double click registered. i thought viper minis have optical switches that don't allow these double clicks to happen? this has been bugging me because I was told that viper minis don't double click. what's the reason?
Hello, I've used my mouse (Razer Viper 8KHz) on several PC's since i bought it, using different motherboards and chipsets. I also looked into USB root hub power saving states to no avail. So the issue im about to explain has nothing to do with my environment, and is likely a platform/product issue with this model of mice. But no matter on which PC or configuration i use it, this always happens: i can't use the mouse until reconnecting it by taking the USB cable in and out. This means that every time i 'cold' startup my computer, i need to re-attach the mouse before i can get going, which is very annoying, let alone impractical or even impossible for others that may face this issue, in case their PC is under a desk or encapsulated in a desk with their wires running out from the top of their desk. So that immediate access to the rear USB ports is blocked. In my case, the PC is standing on my desk next to monitor, so it's easy to perform the procedure to make the mouse work. But i sho
Synapse was working fine until a couple days ago when it kept freezing. The icon in the menu bar kept pinwheeling. I uninstalled Synapse and when I tried to re-install (v1.87) it keeps giving me errors and won’t install. I’ve restarted my system and zapped PRAM and SMC but nothing has helped. My Razer Naga Chroma is now pretty much useless. It’s a total bummer that Razer barely supports Macs. Can someone please help me get this re-installed? I’ve searched these forums and online and tried doing everything that I’ve found in those forums to no avail.
Hi, I'm using a NAGA PRO mouse. (not v2)I've been having problems with my hyperspeed dongle not being recognized and disconnecting for a while now, so I'm looking to buy a new dongle. https://www.razer.com/shop/replacement-parts/replacement-parts-miceHyperspeed dongle for NAGA PRO in the purchase page above is currently out of stock.If I purchase and pair the Viper Ultimate dongle, will it work with my NAGA PRO? I have checked that both mice are Hyperspeed dongle compatible via the page below, but I have a question to clarification before purchasing.https://mysupport.razer.com/app/answers/detail/a_id/4868
My deathadder was buy 2 years ago, and 1 year ago I change the same mouse from the store I buy (TDDĐ in VN), I think my scroll wheel problem cause by the old mouse, but now, almost the deathadder series all have the same problem, when I my first 2 months after change the mouse, its was ok but after that the scroll wheel going crazy again, yesterday I have clean my mouse and blew dust in the scroll wheel but not effect at all. You guys have any suggestion?
Hey, could use some help here.I've had the Razer Naga Trinity for about 3 years now, and I love the physical mouse, but I'm struggling with the accompanying Razer Synapse Software.I've been playing Warcraft Classic for about 3 years with the mouse with no problems, having been able to map the side keys (I use the circle layout) without problems.About 3 months or so ago, I noticed that all my keybinds (profile) have been deleted, possibly due to a Razer software update.Now my keys are no longer bound, and only correspond to the buttons as they are numbered. Meaning, if I press the mouse button 3, it will only activate the corresponding keyboard button 3 in the game.I used to have it where mouse button 3 activated action button 9 in the game, etc.How can I recover my old profile, if possible at all?If not possible, how can I bind the keys to correspond to different action buttons in the game, meaning, for example, if I want the mouse button 3 to correspond to the action button 9 in the
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