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  • 2,265 Threads
  • 6,517 Replies
2265 Threads
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jrcrashInsider Mini
posted in Mice and Surfaces
Bring back left-handed mice

As a left-handed gamer, I’ve always appreciated that Razer offered an ergonomic mouse designed for, specifically, the Deathadder Left-Handed Edition. I just wanted to throw in a suggestion (in case this is somehow seen by the Razer team), it would be amazing to see a left-handed version of the V3 or any future models. I was a big fan of the original and would love to see support for lefties return.

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coolBlueJeansnetwork466
coolBlueJeansnetwork466Insider Mini
asked in Mice and Surfaces
razer pro click gen.2 ?

Hello, I would like to buy a razer pro click, but it is already old and not even in stock + it doesn't even have USB C. Do you know if razer is planning a successor to this super mouse? :)

6076
lil_buda
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KameRinpocheInsider Mini
posted in Mice and Surfaces
RAZER NAGA HEX V2 return

I want the RAZER NAGA HEX V2 back. The layout was perfect for me and it was build to last. I've had 3 Naga Trinity since, but the build quality isn't on par with the Hex v2. I now use the Naga pro v2 but i't's 6 number faceplate layout isn't what I want, so I slapped the trinity hex panel on the pro although it doesn't give me access to the “7” button. The Naga Pro v2 built quality is on par with the Naga Hex V2, but the trinity isn't. PLEASE!! Either give us the Hex V2 back, or make a side panel for the Naga V2 PRO that resembles the one on the trinity.

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cafeurbanSilverPink421
cafeurbanSilverPink421Insider Mini
asked in Mice and Surfaces
Razer DeathAdder V3 with the HyperPolling Wireless Dongle - WIFI AND MOUSE LAGS

Hello, I'm using the Razer DeathAdder V3 with the HyperPolling Wireless Dongle. I’ve noticed that sometimes my Wi-Fi connection becomes unstable or starts lagging, and at the same time, I feel like my mouse also starts to lag or stutter. Could this be caused by interference between the HyperPolling dongle and my Wi-Fi (especially since both use the 2.4 GHz band)? Is there a recommended solution to avoid this kind of interference? Any help or advice would be appreciated. Thank you!

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cafeurbanSilverPink421
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Matteblack11619Insider Mini
asked in Mice and Surfaces
Basilisk V3 Pro takes forever to wake up from sleep mode

Hi. Just like the title. My Basilisk V3 pro mouse takes like 10 seconds to wake up from sleep mode. If I move the mouse, it will light up but it will not move my cursor until 10-15 sec later. Here’re what I have tried and none of them worked. I updated both the mouse and the dongle to the latest version. I tried connect both the Basilisk V3 pro and the Deathstalker V2 Pro keyboard to the same dongle. Please help.

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zaxattax
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SefrahInsider Mini
asked in Mice and Surfaces
Do any of the mice with 12 side buttons have 3 top buttons

I’m looking for a mouse with 12 side buttons like a keypad, and three large click buttons on top, like the Logitech G600 has, but without buying anything from Logitech. Most of the Razer ones I’ve seen only has 2 large ones on top like a traditional mouse, and I really like that third button for my ring finger. The Naga Trinity has that little spot on the side, but I don’t know if that’s a button or not.

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kaption123
saucyreece
saucyreeceInsider Mini
asked in Mice and Surfaces
PRODUCT ALREADY REGISTERED

bought the mouse in 2023, just decided to do this, this pops up

91
Razer.sushi.boi
engInVR
engInVRInsider Mini
asked in Mice and Surfaces
Razer DeathAdder V3 HyperSpeed multidevice not working properly

So I have a Razer DeathAdder V3 HyperSpeed and a Razer BlackWidow V4 Mini HyperSpeed that I’d like to use with the same dongle. When I pair the BlackWidow to the HyperSpeed dongle of the DeathAdder, the RGB defaults to spectrum cycling and cannot be controlled from Synapse. When the pairing situation is reversed, the mouse disconnects randomly. How to replicate the lack of RGB control: Connect the DeathAdder V3 HyperSpeed mouse dongle to the computer Open Synapse and run the Pairing Utility to pair the keyboard Once paired, Synapse will not be able to control the RGB on the BlackWidow V4 keyboard How to replicate the random mouse disconnections: Connect the BlackWidow V4 Mini HyperSpeed keyboard dongle to the computer Open Synapse and run the Pairing Utility to pair the mouse Once paired, the mouse will experience random disconnections I tried pairing the BlackWidow V4 keyboard to the dongle of the Orochi v2 mouse that lives in my laptop bag and it works perfectly. However, pairing the

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engInVR
R
RatXXXLInsider Mini
asked in Mice and Surfaces
glass stakez recommendation in the box content

This crossed my mind when I bought a new mouse. Grip tapes are quite good but there is something missing. It would be much better if there was a glass skate in the box. Some people may not like stock skates. It would be good if there were new mice, maybe they would want to change it.

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DarkSeaGreencoastbit706Insider Mini
asked in Mice and Surfaces
Does Razer still [intend to] make wired 12 thumb button mice?

Background: I used the Naga Epic for a super long time before it gave out. I’ve had a Trinity for ~3 years, but I’ve started to have issues with thumb plate buttons, so I’m considering a backup. My desk has metal support bands so wireless has issues. I’m wondering if Razer still makes or intends to make wired 12 thumb button mice. The Naga X is listed in the Naga family, but there’s no actual page for it, so I assume it’s just for reference. Honestly the fixed plate of the HyperSpeed would be perfect, but it’s wireless only. The V2 Pro looks like it’s meant to be wireless. There’s the usb slot on the front but I’m not entirely clear if that’s actually meant to be used for connection or if it’s for wired charging. The 3 mods of connectivity thing way towards the bottom says “can be connected via USB Type C for continued use while charging.” I guess all of this is a blend of question and request for a new round of wired Naga.

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semtex.Insider Mini
asked in Mice and Surfaces
Razer DeathAdder v3 pro GRIP TAPE

My mouse grip tape has worn out, and now I can’t find where to buy a new one. Any ideas where I could get it?

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pingqInsider Mini
asked in Mice and Surfaces
my mouse stopped working

i have an razer hyperspeed v3 i bought it about 6-7 months ago but the problem is it stopped working the battary is brand new its not detected by software even when i try to update the firmware the usb ports working fine also its not blinking green thats all

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FiszPL
Vanguard
sharesharpBurntSienna195
sharesharpBurntSienna195
asked in Mice and Surfaces
razer click pro mini bluetooth not working

I can no longer pair my pro-click-mini with my laptop/pc.I tried many laptop’s and pc’s, all work fine with other bluetooth devices, they all fail to see the pro-click-mini. Currently I have to use the usb dongle to use the pro-click-mini, but I need that usb-a slot for other devices Anybody know how to get the bluetooth working again?Is there a trick to reset the pro-click-mini…. For anybody who points to the faq and the manual, or the firmware upgrade ..been there done that, it’s still not working.

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S
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yaesrobinInsider Mini
asked in Mice and Surfaces
Viper V3 PRO, having a cyberpunk 2077 version like the ultimate

Is there any chance for Razer to release a Cyberpunk 2077 model like they did for the Viper Ultimate for their best mouse, the Viper V3 Pro at all or anytime soon?

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Mustard1221Insider Mini
asked in Mice and Surfaces
Razer Cobra Pro not charging via USB cable

I have my mouse connected to the usb cord in the back of my PC, the synapse app says its charging but it is not charging. Would appreciate any help

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YakupC08Insider Mini
asked in Mice and Surfaces
Grip tape for viper v3 pro

hello Razer support. Ive recently encountered a issue regarding the choosing of griptape for my mouse. My little brother ruined the left mouse button griptape for my razer viper v3 pro and i was wondering 1. which griptape should i buy for the mouse? Ive noticed you have a few different options.2. Is it possible to buy js one piece of griptape for the one button that im missing? or do i need to buy a whole “bundle” at a time?

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MaczugistaInsider Mini
asked in Mice and Surfaces
Razer Naga Pro V2

Hello, two weeks ago I bought a Razer Naga V2 Pro mouse with different side panels. while playing on a 12-button panel, it disconnects as if one button 1 or 2 or 3 looks different and I'm looking for an answer on the internet and I can't find it my question is is my mouse damaged

221
Razer.sushi.boi
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SanAndreas233Insider Mini
asked in Mice and Surfaces
Razer Viper V3 Pro Middle Mouse Wheel Button NOT WORKING

Since the mods here keep closing threads as resolved with 0 resolution posted I had to reopen another one… My $300 mouse cant complete a simple function without Razer synapse open. I think the issue is obvious here as there are other threads, help?

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K0M1N3
DIAMONDArsenicauto365
DIAMONDArsenicauto365Insider Mini
asked in Mice and Surfaces
Razer Viper Ultimate Quartz Not Charging When Connected to Dock

Hi everyone,I have a Razer Viper Ultimate Quartz Edition, and recently I've been having an issue with charging. When the battery runs out and I place the mouse on the charging dock (dongle), the charging indicator lights up like it’s charging, but the battery percentage doesn’t increase at all — it just stays the same or turns off after a while. Has anyone else experienced this issue? Is there any fix for this, or should I contact Razer Support directly?I’ve tried cleaning the charging contacts and resetting the mouse, but the problem still persists. Any help or suggestions would be appreciated. Thanks!

182
Razer.Ten
A
anderzejn
posted in Mice and Surfaces
Orochi v2 mouse not moving but buttons are working

Hi, I've just bought Orochi V2 and got issue with cursor not moving at all, while buttons are working. I tried to troubleshoot it in a lot of ways: reinstalling, updating drivers, changing batteries, surface, reinstalling razer synapse, cleaning glass below sensor. Any idea can i do with this? EDIT: tried both usb receiver and bluetooth mode.

12877
awangcand
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everLilacboard937Insider Mini
asked in Mice and Surfaces
i want to buy a viper v3 pro sentienls edition

I am in Canada and I want to buy this mouse, it’s out of stock on amazon and razer, how long do they take? I’m thinking of just ordering it on the American amazon?

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Mary_Wats0nInsider Mini
asked in Mice and Surfaces
mice

Hello, I would like to know if it is possible to manually adjust the debounce time in Razer Synapse software for the following mice: Razer cobra pro Razer Viper V2 pro Razer Viper 8khz Razer Deathadder V2 pro Razer Deathadder V2 Razer Viper Ultimate

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FiszPL
Vanguard
lcast
lcastInsider Mini
posted in Mice and Surfaces
razer basilisk v3 35k

hi when is razer basilisk v3 35k will have 4k polling rate it will be awesome to use the mouse i have v3 35k it is smooth i use it on glass pad razer it tracks very well i wanted to have mouse that has 4k or 8k polling rate wired mouse basilisk when is confirm to have upgraded mouse polling rate ? God bless u all

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lcast
LarksAphellion
LarksAphellionInsider Mini
asked in Mice and Surfaces
pro click mini horizontal scroll / tilt / left right scroll

hi, currently i have issue with razer pro click mini, the side scroll / tilt button will be triggered when the mouse is moved. im sure this is some kind of bug how to replicate the issue set the left / right scroll to repeated scroll up and repeated scroll down (or any function that require synapse) try the left/right scroll new function with excel then close the synapse (exit & kill the program) try the left/right scroll again, and try move the cursor there will be repeated left / right scroll every time you move the cursor tried with bluetooth and dongle. both have same problem. with 2 pc. 1 with synape 1 without synapse installed tried with razer naga trinity, when exit the synapse naga will disable the button instead of return to default button function the bugged video https://drive.google.com/file/d/1ORPRDYwoJLejBe_mgAHVochps6ps91sy

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LarksAphellion
paramontcp
paramontcpInsider Mini
asked in Mice and Surfaces
Viper Ultimate - Firmware stuck at 100%, only enters bootloader mode

Hello Razer Support, My Razer Viper Ultimate is currently only detected when I hold the left click + right click + scroll wheel buttons during USB connection. This puts the device into firmware update (bootloader) mode. I attempted to update the firmware using your official tool. It reaches 100% and then the mouse disconnects. After this, it no longer functions normally and only works in bootloader mode. Steps I've tried:- Multiple USB ports and cables- Running updater as administrator- Disabling antivirus/firewall- Using different PCs It seems like the update doesn’t complete properly. Is there a way to force a firmware reset or restore it manually? Details:- Mouse: Razer Viper Ultimate- Firmware updater version: [version, if known]- OS: [Your OS, e.g. Windows 10]- Serial Number: [your serial number] I’d appreciate any guidance to recover the mouse. Thank you!

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paramontcp

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