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I created my Razer ID with Apple’s “hide my email” feature and I’m not receiving any verification codes to the email. This issue has persisted for too long now and I really want help to get it fixed. I can’t update my email because it’s a continuous loop of verification codes being blocked by apple. They won’t do anything about it so this is a last resort.

Did girl rip me off or is this my code

Having issues using Hammerhead v3 hyperspeed and THX Spatial Audio app. When Hammerhead is selected in THX app there is no audio and my music keeps skipping tracks. No issue with using without THX Spatial Audio App. No issues using Nommo v2, Clio or Kraken v3 pro in THX Spatial Audio App. Anyone else get this? Do I need to report? Looking to see if someone has this working right now. Thanks!

I've been using Razer products for at least 15 years, and throughout all this time, I've had to literally fight your software just to get things working.Not once have I ever experienced an update that actually made anything work better. This is absolutely ridiculous! I honestly can't think of a single other company with software this consistently terrible that seems to do absolutely nothing about it.I've wanted to write this post for a long time, and I've finally reached my breaking point.I put up with Synapse 2 for years, constantly trying to get automatic profile switching to work properly, only for it to keep breaking. Then I spent a long time dealing with Synapse 3, which couldn't even properly sync profiles across devices over the internet.And now, after yet another update, Synapse can't detect my devices UNLESS I HAVE AN INTERNET CONNECTION.What the actual hell, Razer?The worst part is that it took me a while to figure out what was going on. For quite some time, I thought I was d

Hi,i’m needing help to restore my Razer Naga Left-Handed edition that i use in my daily work.After the auto-intallation of Synapse 4 and the profile import from the in-app tool, the mouse suddenly stopped working. Now, every time i connect it to a pc, it appears a window “CRP-DISABLED” with a firmware.bin file in it.I was fully satisfied with the mouse and how it works, til this happened. Since i think you’re a serious company that take cares of your customers, i hope in a soon reply.​@Razer.sushi.boi, sorry to tag you directly, but i read in some other post you are the one helping the most of us left-handed community.Thanks in advance for your support. Nicola

Hi there,The problem I'm having right now is that the computer won't charge. However, the LED indicator on the power supply is on. In other words, when the battery runs out, I can no longer turn on the computer and use it.It is because when I connect the power supply to the computer, there is no response at all. I heard someone said maybe the software(Windows 11) problems !I have tried to delete and reinstall the batteries driver from the windows 11 system device, but it still can't solve the problem.What should I do? Attached is my laptop information.Microsoft Windows 11 Homeversion(10.0.22621 Build 22621)Razer Blade 15 Advanced Model (Mid 2021)-RZ09-0409Many Thanks 

Yet another BIOS update issue. I just started to get a firmware update notification in Razer Synapse to update to the latest firmware (October 2026 for firmware 1.06). I followed the link to https://mysupport.razer.com/app/answers/detail/a_id/20635 , double checked that this matches my laptop’s version, which it does.I followed the instructions and disabled windows hello and made double sure I was logging in via a password and not a pin. Didn’t have to disable BitLocker because I’m on Windows 11 Home. I also don’t have any peripherals connected, just power.After the initial failed update I began to try the back-end solutions folks were talking about online --I turned off Memory Integrity, Microsoft Vulnerable Driver Blocklist, and even tried turning off Local Security Authority protection under the Core Isolation settings Turned off Fast Start Up in the power settings Went into the BIOS shell and Restored Optimized Defaults and turned off Secure Boot Right clicked on the .exe file and

Need an escalation for an open email ticket. My new Mouse Dock V2 Pro shows in Synapse 4, but Windows 11 permanently says "driver is unavailable." It won't connect to any device. I'm trying to connect my basilisk v4 pro and cobra pro but neither will connect. Both mice work with the mouse dock pro v1.​Troubleshooting:-bought replacement mouse dock v2 pro -tried different USB cables -Ensured no other dongles are connected or competing • Clean Synapse wipe (deleted hidden ProgramData folders)• Disabled Core Isolation/Memory Integrity• Direct motherboard I/O connection (MSI MEG Z890 ACE)• Forced manual .inf install in Device Manager (Windows rejects it)​Since there's no standalone firmware updater for the V2 Pro yet, I can't hard reset it. Is this a known Synapse 4 / Windows 11 driver bug? I also ordered a replacement mouse dock v2 pro and the replacement does not work either. I just tried. Will not connect to any device at all. The original mouse dock connects to anything compatible that

Hello,I am writing to report an issue regarding the latest Razer Synapse 4 update and my Tartarus V2 Pro.According to the October 14, 2026 patch notes, the update has enabled the "thumb stick selection and orientation customization" feature for the Tartarus V2.However, after updating my software and firmware, this new configuration menu does not show up anywhere in the user interface.Here is what I have tried so far to resolve the issue:1. Successfully updated the device firmware to the latest version.2. Fully uninstalled and reinstalled Razer Synapse 4.Despite this, the new thumb stick options are still completely unavailable and not visible in my Synapse dashboard.System & Software Details:- Device: Razer Tartarus V2 Pro- Synapse Version: 4.0. [removed by moderator] (Beta)- OS: Windows 11Any help or guidance on how to make this new feature appear would be greatly appreciated.Thank you!

I’m having an issue with the scroll wheel, the support tells me that the mouse is not longer on warranty, but in the site it appears that thice mouse has 2 years and I bought it 1 year and a half ago. The issue is that when scrolling up or down it also goes to the oposite direction Here you can find a video of the mouse working. I already try everything except cleaning it with compress air. Does anyone has this same issue and know how actually fix it?

Hello Razer Support Team, I am opening this thread under the Razer Support queue to request escalation regarding an Intel PTT / TPM 2.0 attestation failure identical to the issue documented in thread 92172:https://insider.razer.com/razer-support-45/blade-15-2023-call-of-duty-warzone-tpm-attestation-failure-request-for-bios-firmware-update-92172 I previously posted my system details in the Systems sub-forum (thread 92395), which I am closing in favor of this support thread. --- ### System Details:* **Model:** Razer Blade 15 (2023) — RZ09-0485* **CPU:** Intel Core i7-13800H* **OS:** Windows 11 (64-bit, UEFI Mode, Secure Boot Enabled)* **BIOS Version:** 2.01 --- ### Symptoms:* Ricochet Anti-Cheat fails the hardware attestation / Azure Attestation handshake when launching Call of Duty: Modern Warfare / Warzone, flagging a failed attestation status and placing the machine into restricted matchmaking pools.* The issue is isolated strictly to the local hardware attestation on this unit: playi

Synapse for Windows V4.0.86.2610200951 / Windows 11 / Razer Tartarus V2Lots of us have reported macros showing numbers like "49", "50" or "71"instead of key names. I think I found the cause. It is the import path,and it is reproducible in about two minutes on any device.MINIMAL REPRO1. Create a new macro in Synapse 4 (any keys). The editor shows key names.2. Export it to XML.3. Delete that macro.4. Import the file you just exported.5. The editor now shows raw numbers instead of key names.Same macro, same file, one round trip.WHAT IMPORT CHANGESExport the macro again after step 4 and diff it against the file fromstep 2. One key event, before and after:  BEFORE (created in Synapse 4)        AFTER (re-exported post-import)  <MacroEvent>                         <MacroEvent>    <Type>1</Type>                       <Type>1</Type>    <Id>1792666983228</Id>               <Id>1</Id>    <KeyEvent>                           <Key

Can you use the new RAZER WOLVERINE V4 PRO on a PC - I presume the controller will be different from the XBox one ?If so where do I buy it ?tks 

 Here’s a more polished version of your message: Hello, everyone! I’m new here and need some help with my Razer Blade 16 (rz09-0483) laptop. It’s a relatively new device with a 13th-gen Intel processor, but it has started overheating. Most of the time, the CPU temperature stays around 100°C without any load. I’ve already tried changing the thermal paste, but it didn’t make a difference. I then checked the heatsink using a thermal camera and noticed that it doesn’t spread heat properly anymore. It seems I need a new heatsink, but I’m not sure where to order one. I’ve tried searching online, but I only found one link that is no longer active:https://www.impactcomputers.com/index.php/products/razer-14051642-00 Any help or advice on where I can find a replacement heatsink would be greatly appreciated. Thank you!

I purchased a gift card on your website, but when I tried to redeem it, I discovered that the code had already been used.I paid for a valid, unused gift card, so receiving a code that has already been redeemed is unacceptable. I have been unable to use the product I paid for.Please investigate this issue and provide me with a full refund or a replacement gift card with a valid, unused code.I can provide my order number and screenshots of the error message as evidence.I look forward to your prompt response and a fair resolution.

a wiec mm problem od kat sie przeprowadziłem nie moge sie w pełni zalogowac na komputerze do razera jest jakis problem za ID , na stronie w internecie normalnie mozna wszystko a na komputerze jest jakis problem  

I use a Razer doc so I can easily switch between my MacBook and my gaming PC by switching USB cables. I’ve remapped Cmd to Opt and Opt to Cmd on macOS keyboard modifier keys settings to mirror the MacBook’s keyboard so I can type with keys in the normal order as if I’m using the laptop. But for some reason Ctrl+Tab is acting like Cmd+Tab and cycling through apps instead of browser tabs.

Hey I think I used a guest checkout when I ordered a headset from here and I’m trying to cancel the order and it says error occurred when I hit email link can someone help me 

Model #: RZ06-0058 I recently got this controller and am using it on PS5 with the wireless usb dongle. The mute button seems to only mute the controller’s built in mic, or mics connected via wire directly to the controller. It does not mute in the PS5 itself and so it does not mute a mic/speaker that is connected to the PS5 and a normal PS5 controller would.If this is the intended design then that really isn’t helpful and if rather inconvenient. I have confirmed the controller and dongle are on the latest firmware, and i don’t have any apparent connection/wiring issues.

Hi, I been using the headset wireless for a long time but suddenly it doesn’t connect to ps5 anymore, firmware is up to date and it DOES connect to pc via dongle, issue is just with ps5.(I know I have to switch it to wireless with the button on the right)

Hey, anyone know when the v3 pro will be supported on the synapse web. Don’t want to install the synapse app. 

Need firmware for the microphone controller for the Razer Elite series.

I know I’m probably the 100th person to ask this, but I got my Razer BlackShark V2 Pro PlayStation Edition yesterday and I’m really happy with it, except for the constant hissing noise when no audio is playing. Is there any way to get rid of it by now? I’ve already turned sidetone all the way off. 

Hello I just wondering how long is it sale for Faker Razer mouse  viper v3 pro sale? Thank you