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A friend send a card of 50$ Razer gold and it says it has been used and I have other cards been used more than 10 pieces 

hey i lost my dongle to connect my headset to my pc. i need some help to get a new one. can anybody help me with that ?

 Hi i bought my mouse and i can’t even set the dpi i want to use on itI want to be able to set my dpi down to the unit (e.g. 958) but for some reason the app does not allow itThe actual increment is 50 so if the game sens slider does not give much precision I’m screwed with razer is that it?The dumbest thing is there is a function that allows it, but you have to maintain a button pressed down…Just fix this in the razer synapse 4 beta it’s not a big problem to solve plsAllow increment of one if we input the value by hand that’s all

A couple of days ago I bough a Kraken V3 X headset, the box and even the Razer software says that are 7.1 compatible but no activation code was on the box so I registered the product as the web says to get the activation code send to my email but I haven’t received anything yet and I did that the same day that I bought them, is there another way to request the code?Sorry that I ask this again but my first question was closed because I forgot to add the “X” at the end of the name of the headset so I was told that those were no compatible and the question got close without giving me a chance to verify that.Thanks in advance!

I just bought this headset today and when plugged in the headset works fine but as soon as i try to pair with dongle i get nothing.  I was just going to return but i do like the quality of the headset so trying tech support first.

My Razer Basalisk Ultimate started to disconnect and reconnect yesterday. When plugged in it now only works for a few seconds before the synapse software says it is in “sleep mode”. If left for a while it works again, but again only for a seconds. Also when it is placed on the charging dock normally the lights change to represent the charge capacity, but now it is just constantly resetting all the lights along with the keyboard as well.

Merhabalar ben razer markasının kraken v3 pro kulaklığını aldım fakat USB dongle kayboldu. Acaba onu temin edebilir miyiz lütfen. 

Doesn't work after firmware update. You cannot even proceed with reinstalling Synapse or Windows.I am a user of an 18 inch blade.The current status is that the red light is blinking and it cannot be operated manually. I hope you resolve this issue quickly.

Just as it says on the Screen I have changed nothing to synapse and its using 15% of my Memory as if has to do Something Make a Program that doesn’t have all your BS ads in If I want to Buy your Products Ill go to the Store or look at the Website!!Why do we have Synapses Tab,  Game Tag and then Headphones Tab this is RETARD as hell,   We don’t need all this Bs there is already a List of the Games on the Equalizer so again why do I need this BS gamer Tag Running always Searching my Files!!Fix me a App were its just my Headphone's I don’t want the REST OF YOUR BS I don’t care Just Fix a Simple Plan App that doesn’t have 16 Process Running in the Background DOING NOTHING BUT STEALING DATA because it does nothing else!!!

I want to purchase bigo live diamonds. Tell me how 

For some reason, the colors on My Razer Blade 16 (2025) keyboard are progressively showing incorrect colors. I already updated to the latest version of windows, and In Razer synapse nothing dynamic is selected. I also checked windows 11, and nothing dynamic is set there either. This has been happening for quite a while and its just getting worse, so its becoming a bit concerning.  My settings match what is in the link below:https://mysupport.razer.com/app/answers/detail/a_id/13693/~/my-razer-device-has-rgb-lighting-issues. I’ve done a search and it seems like this may be a common issue with Razer’s?

I've got the Keyboard listed in the title and after some time the keyboard will stop registering keystrokes even though light is on. The issue only occurred after updating to --Firmware v1.01.09_r1-- If support could send me the new beta firmware update  --v1.03.0_r1-- that would be greatly appreciated and would fix this issue I'm having.

My Huntsman V2 TKL flashes green on boot, enters rainbow demo mode, and ignores keypresses on multiple PCs. Manual Esc+Caps+Space reset is not overriding the mode.

Hello,I purchased a used Razer headset and I have the original 7.1 Surround Sound activation code. However, when I try to activate it with my Razer account, I receive a message saying that the code has already been used.The code was activated by the previous owner and is linked to their Razer account. I no longer have access to that account.The headset is now mine and I can provide the serial number and photos of the headset if required.Is it possible to unlink the 7.1 Surround Sound license from the previous owner's account and transfer it to my Razer account, or issue a replacement activation code?Thank you for your help.

Hello,I purchased a used Razer headset and I have the original 7.1 Surround Sound activation code. However, when I try to activate it with my Razer account, I receive a message saying that the code has already been used.The code was activated by the previous owner and is linked to their Razer account. I no longer have access to that account.The headset is now mine and I can provide the serial number and photos of the headset if required.Is it possible to unlink the 7.1 Surround Sound license from the previous owner's account and transfer it to my Razer account, or issue a replacement activation code?Thank you for your help.

Hello,I am experiencing serious input issues with my Razer Huntsman V3 HE TKL.ProblemsDropped key inputs during gaming Key presses occasionally fail to register. The issue occurs in multiple different games, so it does not appear to be specific to one game. ESC key sometimes stops responding during games While playing a game, the ESC key can suddenly stop responding. However, if I Alt+Tab to a browser and press ESC, it works normally. Current FirmwareFirmware: v1.01.09_r1Troubleshooting Already TriedI have tested the following settings and configurations, but none of them resolved the problem:Rapid Trigger: OFF Polling Rate: 1000 Hz and 8000 Hz Actuation Point: 1.2 mm and 2.0 mm Razer Synapse: tested with Synapse running and closed Razer Synapse Web version: tested Disabled the keyboard's gamepad/controller device in Windows Device Manager Tested with multiple different gamesThe input drops and ESC issue occur regardless of these changes.Has anyone else experienced similar issues wi

Hello Razer Support,I am using a Razer Anansi keyboard. After updating Windows to 26H2, I get a BSOD every time I connect the keyboard.Stop code: WDF_VIOLATION (0x10D)What failed: rzudd.sysI have already tried:· Uninstalling the device in Device Manager.· Manually deleting rzudd.sys from the Windows folder.· Reinstalling the Synapse version that supports this keyboard.The issue still happens. Razer Synapse 4 does not support the Razer Anansi.Could you please provide a compatible driver/fix for Windows 11 26H2, or a workaround? This is blocking my use of the keyboard.Thank you.

As the title says, I have a Razer Blade 16” running Windows 10, fully up to date when it comes to the windows updates. It came to my attention that the Intel i9 needed a revision update and in order to update it I need to update my BIOS firmware since that revision is apparently included in the BIOS update. I followed all the steps and when it came to disabling BitLocker, the most I could do was run a CMD Prompt command to disable it, but upon further investigation I realized BitLocker doesn’t even exist in the current Windows 10 update. So I’m just here looking for a solution, how can I update my BIOS?  

Date of purchase21 Aug 2014Razer BlackWidow Ultiamte StealthRazer Ouroboros Heavy daily use. Very heavy. And fair share of abuse from my gaming years.1-2 years ago i was browsing for new one as i tought these are soon to die  after a MSG came on razer synscapse that it is being discontinued. But they refuse to die.The keyboard doesn’t have a mark except the tilted right arrow button and the grime. And if i release the small enter button sharply it flys off sometimes. Like 2-3 times a  year.The mouse apart from the grime and probably coroded battery that i haven’t replaced in years it still absolutley fine with all the buttons working.So yes, just wanted to say thnaks for the great products. I will add those two Legendary artefacts to my inheritance will.Just for reference in my office that i am here what 3-4 years some of my colegues have replaced over 3 of each and but everyone has replaced keyboard and mouse at least once for that period.Mogitecs, Gojitechs, Thin Series, Min Series,

Hello all,I like to buy an extra of each razer product that I use when I see them on sale. In 2020 I bought a brand new tartarus v2 and never opened it until today. Since i actually bought it over 2 years ago, it’s out of warranty now.Out of the box, it’s not working. Only a few keys work - 1, 2, 3, 4, 5, caps lock, alt, scroll wheel, and the d-pad. The rest press down fine, but don’t result in an input. Remapping them in synapse doesn’t do anything. It’s plugged directly into the computer. I’ve tried 3 different USB ports including USB 2 and 3. I’ve updated my computer, drivers, and synapse. I’ve restarted my computer.Anyone have any ideas on a fix?Thanks

Razer Synapse is a globally popular software platform, yet Turkish language support is still missing. This is disappointing for Razer users in Turkey.Turkey has a large and highly active gaming community, and Razer products are widely used by Turkish gamers. Despite this, Turkish users are still expected to use Synapse in a foreign language while languages with smaller user bases are already supported.We believe Turkish should be added to Razer Synapse as soon as possible. Turkish is spoken by millions of people worldwide, and providing Turkish localization would be an important step toward showing respect to Razer's Turkish customers.We are not asking for special treatment. We are asking for equal consideration and proper localization for a significant and active user community.If Razer continues to ignore Turkish language support, I will actively encourage Turkish Razer users and the Turkish gaming community to reconsider purchasing Razer products and to organize a lawful consumer bo

I had a Razer DeathAdder Pro V3 (wireless) suddenly stop working—it was completely dead. No response when plugged in, no wired mode recognition, and pressing the power button did nothing.After some trial and error, I found a fix that sounds strange but worked for me:Flip the mouse over and hold down the power button for 5–10 seconds. This seems to force a reboot or override mode. A white light started blinking, and suddenly the mouse came back to life. After that, I was able to charge it and use it normally again.This issue happened randomly while I was using my computer. I stepped away for about 5–10 minutes, and when I returned, the mouse was completely unresponsive—no clicks, no lights, and no reaction in wired mode.I'm not sure how long this fix will last, but if your DeathAdder Pro V3 suddenly dies, try holding the power button for 5–10 seconds. It worked for me!Hope this helps someone!

I wanted to know whether it is intentional that Pro Click V2 cannot set DPI settings per App Profile? This means that profiles that typical Razer mice have are unavailable for this mouse. If this is intentional, then it seems like a serious design oversight then, because I bet that many gamers have per game DPI settings, and it is impossible to set those up with this mouse.

Just built a new PC with a fresh Windows 11 install, and decided to try Synapse 4 (previously used 3). I’m seeing some odd behavior with my profile in Synapse 4 that works OK in Synapse 3. I’ve duplicated the problem on a brand new profile to rule out import issues, and duplicated it with a spare (older) Tartarus Pro that I have.I’m curious if anyone can duplicate this, or if I should start looking elsewhere for the problem.On a fresh profile, these keys in particular demonstrate the issue.I’ve set:07 to keyboard alphanumeric 7 16 to keyboard modifier ALT 17 to keyboard alphanumeric 7 with CTRL modifier (CTRL+7)When I hold the 16 key and press 07, I expect the output to be ALT+7, but it appears to send BOTH the 07 and 17 keys in parallel, resulting in overlapping outputs. Sometimes ALT+7 comes out first, but it’s usually CTRL+ALT+7.This doesn’t seem to affect the other keys, i.e. I can have 08 and 18 set up similarly and they work fine. For now I’ve switched back to Synapse 3, which do

every time i turn on my pc my keyboard starts with spectrum cycling and i was wondering if there was a setting i can turn on or keyboard shortcut i could use for my keyboard can turn on with the last color used instead of having to open up synapse all the time