Audio

Hello, I bought a Kraken 3x about a year or two ago for my wife. Think I might have bought it from Walmart or another brick and mortar store. I have already thrown away the box and the receipt. I don’t care about the warranty, just need the surround sound. I have the serial number, just no exact date of purchase or proof of purchase. Is there anything we can do to get that code to activate surround sound please?

Good afternoon. On November 17th, I bought headphones Razer Blackshark V2 X from an online store. The activation code was not included. I decided to register the product on the website to receive the code. But after entering all the necessary data, it writes to me that this product has already been registered and contact support. Can you help me me with that problem ?

I'm creating my first Razer battle station and I have everything properly set up except my audio configuration. i have my Nommo Subwoofer speaker at either side of me and my Leviathan V2 soundbar is front -center at my feet. I’m wracking my brain trying to figure out a workaround so I can have them both running simultaneously.Any advice or experience that you may have had similar to this and what would you recommend software-wise to utilize both systems?If this can be resolved I’ll show off my Razer battle station via photo.Thanks in advance !

I think Razer is scamming me. I bought 4 products, keyboard, mouse and 2 headphones. I did not receive the 7.1 activation code from any of the headphones.

i have problem with kaira xbox headset sound crackling . how can i fix it?

Dear Razer Support Team,I am writing to express my deep disappointment with the performance of the Razer RZ04-02980200-R3M1 Kraken Kitty Chroma USB Gaming Headset. While I must commend its amazing aesthetic and design, which are truly standout features, the persistent technical issues have overshadowed what should have been a premium user experience.The problems I have faced include:Static and popping sounds during use. Issues with the device being recognized by my PC. Frequent connectivity disruptions and disconnections. Crashes with the Razer Synapse app and other applications on my PC when the headset is connected. System-wide lagging whenever the headset is in use.This headset was a gift, which makes these issues all the more disappointing. I had high hopes for the product given its reputation and unique design. However, despite my admiration for its look and quality build, I have now had to return

I received the code for 7.1 sound but it doesn't work   

When I power on my pc, my Kraken V3 Pro doesn’t appear on razer synapse and sound does not work until I unplug and replug the dongle into my pc. I have tried running the repair feature in the razer uninstaller (which as I understand fully uninstalls and reinstalls razer synapse from your pc), after doing so the issue remained. Without synapse installed the issue is not present but I need synapse for my razer mouse button functions to work. Any help would be much appreciated,Zac

I wanted to activate the 7.1 sound, I did everything you asked, I got the activation code but the code didn't work.

I’m willing to buy Barracuda X Chroma but I’m wondering if it’s going to work wired, so I don’t have to put the wireless USB chip in my PC. Is this possible?I have no idea whether the USB cable is exclusively used for charging or may be used as a connector.Thanks! 

what are the best headphones for ps5 pro?

I recently got a razer keyboard and had to download all the software, after doing so all my audio broke. I’ve tried re-plugging the headphones back in. I have had no former problems with my headphones. They are not razer headphones so is that the problem or is there something i have to do first.

¡Hola! Accidentalmente dañé mi código de activación para el sonido envolvente 7.1. ¿Puede ayudarme a obtener un nuevo código?¿Cómo puedo registrarlo o conseguir el código de activación?. Tengo el numero de serie de los headsets

If anyone has good eq settings for rust please let me know it’s greatly appreciated 

I bought headphones, but there was no activation code for 7.1 sound in the box. I registered their code online, received an email, downloaded the app, and when I tried to redeem the code I received a message saying the code was invalid.  .

I’ve got an issue with my Razer Kraken V4 and the only game I have that is THX compatible, Tom Clancy’s The Division 2. The issue is that when in THX Immersive mode (or competitive mode) the comms that are supposed to be received via radio (in the game that is) have far too low volume. I can just hear then. All other NPC’s who talk etc is just fine. Anyone else who experience simular issues?

I just purchased a Barracuda Pro and am using the Type-C to USB converter that came with the headset. I initially had issues when using a USB 3.1 port, but after switching to a USB 3.0 port, most of the issues were resolved. The only remaining problem is with the sidetone feature in the Synapse app—there’s a significant delay in the sidetone, enough to make it feel like I'm listening to myself with an echo. Is this fixable, or am I doing something wrong?And ambient mode works fine, only sidetone is delayed.

Hi, i am wondering if anyone can help me with the problem i am facing now.I have bought the Razer | Pokémon - Hammerhead True Wireless Pikachu Limited Edition since Oct 2020It was working very well since i started using it.However recently my earbud battery seem to be having some issue. it starts to alert me of low battery within 1 hour of usage (10% Battery in the Audio App) or even totally depleted and turned offI used to be able to use it for at least use it from Morning to Afternoon but now it couldn’t last for 45 minutes to 1 hourI am wondering if my Earbud is dying due to excess usage?Please let me know if there is anything i can do to fix the issueAppreciate your kind responseThanks and Regards

hello, i recently got a razer keyboard and mouse, so as natural, when  brought with the option i installed razer sypnase and razer cortex, along with some modules etc such as THX Spatial Audio, but when i clicked on it nothing happened, so i tried to fix it and opted to uninstall it to then re download it as i do with other applications. But unfortunately, i can not for the life of me find a way to reinstall it, so im quite perplexed,  is it not possible  to reinstall it?Thank you to whoever responds.

 Professional DAW Music Production Using Razor Macros 1. Create macros on the mouse Open Razer Synapse   Select MACRO   Click Record   Record the keystrokes or mouse functions you want to include in the macro   Click Stop to stop recording   Click Save to save the macro   Use Razer Synapse to create macros for the mouse's programmable buttons:   2. Link the hardware controls to FL Studio Use Per-Project links to establish fixed links between the hardware controls and specific targets in FL Studio:   Per-Project links are saved with the project and will re-establish when the project is reopened   Per-Project links replace any Global links until the project is closed

I bought a Razer Kraken V3 X headset but I did not receive the license with it. Can i get it ?

I’m using a Razer Barracuda X (2022) headset and paid for THX Spatial Audio, but the program starts multiple times on Windows startup and is getting really annoying !!! Auto-Launch is disabled in both checkboxes and it STILL starts on top of everything else multiple times!  Tried reinstalling the program but doesn’t help at all.Please tell me how to fix this! I’m using a  Windows 11 ProVersion    23H2Installed on    ‎5.‎10.‎2022 ‎г.OS build    22631.3085Experience    Windows Feature Experience Pack 1000.22684.1000.0 THX Spatial Audio version is 1.0.257

Hello, i just got the razer nommo v2 x speakers, but it doesnt seem to work on my xbox series s. So can you please help me out?

Hi Good day everyone I'm new here and I need help. I cant register my razer kraken v3 X whenever I input the Serial number and the product number, and lastly volume wheel is not working please help. Thank you in advance

I just bought these Hammerhead Pro Hypersonic 2nd Gen and  I downloaded the App, on IOS iPhone 14 and I can barely hear the sound because it’s so soft, even when the volume is on high…this is ridiculous, I’m so frustrated after spending $300 on earbuds, these are junk..can anyone help so I can at least use these. I’m so upset I’m sorry..thank you