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Can't calibrate Mamba Tournament Edition correctly.

Discussion in 'Razer Support' started by Whaffle, Apr 17, 2018.

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  1. Whaffle

    Whaffle New Member

    Hello everyone, im having troubles with my Mamba Tourntament Edition, and i don't know where to search more solutions, that's why im asking here
    I have a Razer Firefly (Hard edition) Mat
    The problem is with the configuration of the mouse, everytime i turn on my pc, i have to recalibrate the mouse
    When i liftoff the mouse a bit, the cursor goes straight down in a line, BUT, when i calibrate the mouse as the "vespula control" or a personal mat, it fixes!, until i turn off my pc

    i can't configurate the mouse once and for all
    I've tried using the synapse 3, and the synapse 2, unistalled everything then reinstalled
    the problem persist, i need help
     
  2. Addtor

    Addtor New Member

    I think your problem might just be dust and junk in the sensor. I've found my Mamba TE having this problem as well and following this video fixed it! Well... Until I got more dust in it...

     
  3. Whaffle

    Whaffle New Member

    As i said, it's the problem with the calibration, now with the sensor itself (already did that cleaning of the video)
    i need help from razer directly

    it's horrible to calibrate the mouse EVERYTIME I TURN ON THE PC
     
  4. Addtor

    Addtor New Member

    A temporary fix can just be to put the computer on power saving mode instead of turning it off. If that works ofc...
     
  5. razer.winteryang

    razer.winteryang Ice Bear Staff Member

    Hi Whaffle! How long have you had this issue with the Mamba TE mouse? Also, please check your inbox as I sent you a message to help you further. :smile_:
     
  6. Whaffle

    Whaffle New Member

    i literally have the mouse 4 days, it's practically new
     
  7. razer.winteryang

    razer.winteryang Ice Bear Staff Member

    Gotcha! Thanks for responding to my PM so let's continue the conversation from there :relaxed:
     
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