Help with Ornata Chrome please

Discussion in 'Keyboards' started by Invictus1, May 26, 2018.

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  1. Invictus1

    Invictus1 New Member

    I bought one off ebay, and need some help. Are the lights supposed to turn on when i plug it in? Mine do not. Is there a button to toggle lights? Everything in my synapse seems to be set up correctly but i cant make it light up.
     
    pancholr likes this.
  2. FiszPL

    FiszPL Well-Known Member

    Lights should come up when you plug your keyboard to USB port (even without Synaspse).
    Try another port or another PC to eliminate some USB problem.
     
    Invictus1 likes this.
  3. Invictus1

    Invictus1 New Member

    Tried everything, not sure why it's not working unless the seller lied to me. he said it works fine. It types but wont light up
     
  4. ChiefNieth

    ChiefNieth Active Member

    Make sure you have done these things:

    Uninstalled Synapse, Uninstalled Drivers (and then reinstalled, of course)
    Tried both Synapse 3.0, and 2.0
    Made sure that both Synapse 3.0 and 2.0 are NOT installed at the same time
    Tried on a different computer (preferably using a USB 3.0 port)
    Disabled ALL Chroma plugins (Audio visualizer, Fornite Plugin)

    If you have done all 5 of these things, I can almost guarantee you it will work.
    (In the future, I would recommend buying brand new from Razer, or an authorized re-seller - plus you get a free 2 year warranty)

    Let me know if this helps :)
     
  5. Invictus1

    Invictus1 New Member

    it types but doesnt light up
     
    Last edited: May 27, 2018
  6. Invictus1

    Invictus1 New Member

    Guys thanks for the help. IT WORKS NOW. I had to delete synapse 3 and download 2 instead. Seems the beta is not working yet with the Ornata I have.
     
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