[MONTHLY SILVER] May 2024 30,000 Silver Drawing
Razer Cortex is giving away 3 million Razer Silver and 60 Soulslinger: Envoy of Death Steam game keys to a total of 110 winners. Additionally, Insiders will have an exclusive chance at five (5) additional game keys!
Check out our newest promotions, product updates, contests and giveaways.
Engage with the Razer Insider Community. Discuss ideas and ask questions
Get official Razer and community support in our support forums.
Stay up to date on the latest product launches, announcements and information.
Enter our weekly drawing for a chance at 5000 Razer Silver
Share your support success stories and you may earn 2500 Razer Silver
Try the New Razer Synapse and Chroma app Open Beta. With hundreds of devices supported now and more to be added monthly.
Good evening. I bought a razer kraken kitty ed. v2 pro, which cannot provide 7.1 surround sound. I see this text when requesting an activation key: "Your Razer device is not eligible to receive the 7.1 Surround Sound activation code. Please refer to the section "7.1 Surround Sound System for Gaming headset" for information on suitable products." What should I do?
Razer Promotional Material
Like the title says, Razer Naga Pro doesn't work, I think I have tried everything. Bluetooth, wireless dongle doesn't work, not even wired works. The sensors works, it reacts to movements but the mouse doesn't. Windows showed that the mouse malfunctioned when I tried to see if it works wired. The mouse has the latest drivers installed. @Razer any help?
I bought a gift card and it keeps saying invalid code
Hey my dongle for my Razer Nari Ultimate stopped working properly and I don’t know what to do for a replacement dongle. Can I just grab a random 2.4Ghz receiver and that will work with the pairing tool or what? The USB itself is being detected when I plug it in for a few seconds and then it stops, not long enough for the recovery tool to work. The charging cable with a 3.5mm jack works but I want the wireless capabilities back.Pls Help
Same issue here with an Early 2021 Blade 15 Advanced QHD x0368. I contacted Support and they ask all this battery log information and laptop data but never suggest a proper fix. I also think they are clearly avoiding admitting to this issue. They should consider putting a team together and fixing these issues. Future buyers beware! All of the other cases noted above and in other threads have yet to be formally addressed by someone with authority at RAZER. @Razer Admin When will we receive a helpful response from the Razer organization? Many thousands spent by consumers here for bricked laptops. Thought we would find help from the manufacturer in this thread?.. Also the 100W USBC Charger is not a real fix when this laptop demands the 230w to function at its full potential. If I wanted a basic laptop I would have spent less on something else. We need real results from your research team and we have needed it for years now… Where’s the response? Where’s the fix? THIS IS STILL NOT SOLV
searched the website but did not find any fix for this issue yet, the microphone is very bad quality on a windows 10 setup with updated drivers,but it works perfect on my windows 7
I am still somewhat confused about the polling rate testing. It’s not that I have complaint but I think I am lacking information and want to make sure everything’s alright. First thing I am curious about is in the 2nd picture. Why is there two copies of the mouse shown? Moreover, the first copy of the mouse doesn’t provide any result. I had to manually switch to the 2nd copy which ends with 00.Second thing I wanna know is how exactly the polling rate being measured. It seems very variable and dependent on the size of my circles and the speed with which I make 1 circle. In general, if I am moving my mouse slowly and making smaller circles, the graph shows a lower polling rate. However, if i am moving fast enough with very large circles, I do reach 8000. This result does seem reasonable to me but I just want to confirm if there’s anything wrong or not.I am using Windows 10 on a MSI Stealth GS 66 10UG laptop (300Hz).Thanks a lot!
I'm extremely disappointed. I bought my first Razer Blade laptop back in 2010 and it worked well until the battery bloated and popped out of the case. So, I decided I wouldn't be purchasing any more of those. Fast forward to needing a new laptop; I thought, surely after all these years, Razer has sorted everything out for their new laptops. So, I bought a brand-new 2024 Razer laptop, costing around $2300 with taxes.For the first two months, everything was working fine. I even got the Thunderbolt Razer docking station. I hooked up two monitors via USB-C and also connected a Thunderbolt cable from the docking station to my Qnap. Everything was perfect until one day when I disconnected the docking station to move the laptop to the couch for a few hours. When I plugged the cable back in, none of the USB-C ports worked anymore.With over 20 years in IT, I went through the troubleshooting steps I'd normally advise end users: rebooting, unplugging, but nothing worked. I even tried swapping cab
I bought the Yellow mechanical switches for my BLACKWIDOW V3 MINI HYPERSPEED that i got a month ago, but I am having an issue trying to take out the switchers. The little side clips for some reason they don't want to come out, I only tried it on my CTRL one and stopped because don't want to messed it up. Does anyone had any issues or give me advise on how to do it? Thank You
My viper mini has been working fine for about 6 months but 1 week ago it suddenly stopped working, it doesn't move the pointer but all the buttons work fine, I tried it on another pc and the sensor didn't work either, someone please help me
Looking at getting this headset but not sure how effective it would be at blocking out external sounds (mostly pc case fans). Any input would be greatly appreciated thanks
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.