Ornata Chroma Lighting on Synapse 3?

Discussion in 'Razer Support' started by boop., Nov 12, 2018.

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  1. boop.

    boop. New Member

    So recently I hooked up my laptop to my keyboard but for some reason, the files for the lighting profiles are not showing up. I had Synapse 2, and the lighting worked. Is there a fix for this, or does it just not work?
     
  2. Jenjar

    Jenjar Well-Known Member

    Do you still have Synapse 2 installed, If so, uninstall that and then try to launch Synapse 3. If that doesn't work still, uninstall both of the synapse's, then reinstall Synapse 3 first and then synapse 2 if you need it for other products still, that are not supported by Synapse 3. Sometimes it does not like moving new products over.
     
  3. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Hey there! Are you still experiencing the issue and have you tried what @Jenjar previously suggested? If problems persist, please shoot me a PM so we can further isolate the issue. Cheers!
     
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