Razer chroma app on overwatch

Discussion in 'Razer Synapse' started by guangzhenglee, Nov 24, 2017.

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  1. guangzhenglee

    guangzhenglee New Member

    hi. Im having a problem with my chroma apps on overwatch. It’s not appearing on the app list but my other games and 3rd party apps are there. I also tried re installing both synapse and overwatch but it doesnt seem to work for me.
     
  2. Joikansai

    Joikansai Well-Known Member VANGUARD

    Isn’t Overwatch has no such in game setting? I noticed with rise of Tomb Raider but not Overwatch. I prefer anyway characters chroma setting always on though.
     
  3. guangzhenglee

    guangzhenglee New Member

    wat in game setting? i have no idea. what do i need to change?
     
  4. Joikansai

    Joikansai Well-Known Member VANGUARD

    You have chroma pheriperals right? Does chroma effect from Overwatch appear on those? What do you mean by chroma apps, I got it for chroma effect btw...or audio visualizer?
     
  5. guangzhenglee

    guangzhenglee New Member

    yup chroma peripherals, i got blackwidow v2 and deathadder elite. in synapse, when you click on the chroma apps tab, overwatch.exe is supposed to be there.....but it isnt. :slightly_sad:
    https://imgur.com/a/t44yt
    [​IMG]
     
  6. Hucast

    Hucast Well-Known Member

    Did you ever consider giving Razer Support a try? I would try the submit feedback option in Synapse. I've used the Cortex team of Razer support in the past on the word of her CEO and I've found Razer Support to be very professional and knowledgeable at what they do. I'd give them a try. Insiders is Razer Social Forums. Good Luck.
     
  7. guangzhenglee

    guangzhenglee New Member

    I did talk to the razer support for synapse. We’ve been talking for 4 days and still no fix. They said they will escalate this to the dev team and get back to me in 24-48 hours but still no email
     
  8. Joikansai

    Joikansai Well-Known Member VANGUARD

    I see, never touch that tab;) I have Overwatch icon though, but actually I have also Elex, Shadow Warrior and rise of the Tomb Raider installed that support chroma effect, but i don’t have those icons, only Overwatch.
    Did it affect chroma effect in the game?
     
  9. guangzhenglee

    guangzhenglee New Member

    Nope. It didnt change :slightly_sad:
     
  10. Joikansai

    Joikansai Well-Known Member VANGUARD

    Well it’s kind suck, maybe it has something to do with your PC hardware/driver/OS that bugged the compatibility with Overwatch chroma apps, did you also tell the support your PC specs and windows version? Maybe it’ll help them to track your issue faster if you tell them the possibility reasons like saying that the issue occurred after you installed or updated something.
     
  11. guangzhenglee

    guangzhenglee New Member

    yes, ive also sent them the logs.
     
  12. the chroma overwatch integration has also stopped working for me too. its really off and on with razer/blizzard. last time it stopped working razer just said "its blizz's fault" then didnt update the community for months.. then it worked, now its not working again....
     
  13. bwolfman

    bwolfman New Member

    Not working for me either, extremely disappointing.
     
  14. just update do latest synapse.. still not working. i regret shelling out hundreds of $ for this keyboard, the whole reason i got it was for OW integration. but nothing now. for months it doesnt work. #yesragrets.
     
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