Razer RMA can you track it?

Discussion in 'General Discussion' started by Guimen64, Sep 8, 2016.

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  1. 2BOSS4YOU

    2BOSS4YOU Active Member

    My razer mamba tournament edition had a problem and razer support told me to cut the cord and they would send me a new one, I wake up and I had a order confirmation from razerzone.
    I waited for the shipping confirmation email but it never arrived so I went to see the order status and it said complete. The thing is I can't track the order.
    I don't know if what I blurred in the photo is the tracking number but if it is it doesn't work.
    My question is can I track an RMA order or I will have to wait until the courier knocks on my door.
     

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  2. Lafar

    Lafar Well-Known Member

    Sometimes it takes a few days for the tracking number to work.
    Razer may have assigned the product a shipping label (hence a number was generated), but the product could've not been dropped off at a shipping facility yet.
     
  3. 2BOSS4YOU

    2BOSS4YOU Active Member

    2 days have passed since I recieved the order confirmation
     
  4. gaykob7

    gaykob7 Well-Known Member

    last time mine also didn't work, but I googled the number and it directly showed me the website of the shipping company and the tracking of my order
     
  5. 2BOSS4YOU

    2BOSS4YOU Active Member

    Thanks I'm going to try that
     
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