Razer Sila issue.

Discussion in 'Razer Support' started by KungFuGrip, Nov 16, 2018.

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  1. KungFuGrip

    KungFuGrip New Member

    First off I ordered the Sila last Friday and got it the following Monday which was pretty cool. I've had the router for a week now and my speed test cant seem to get above 100mbps download with QoS (fastrac/gaming mode) turned off. Worse yet if i run the speed test in the Sila app on my phone it shows about 47 down and 13 up. On my ISP i have a 600mbps down/40mbps up connection. If i connect a laptop directly to the cable modem my speedtest shows around 450 - 570+. It's not the cable to my PC because i can hook the Nighthawk router back up and my download is normal. Has anyone run into this issue? I tried resetting the router using the button on the back just in case there was some rogue setting stuck. With all that said the DFS works great and it really cured my wifi dropout problem in my apartment complex.
     
  2. FirePenguin

    FirePenguin Well-Known Member

    Hi! I sent you a PM. Give me a reply when you can.
     
    freakydoctor likes this.
  3. KungFuGrip

    KungFuGrip New Member

    Ok false alarm. I've been testing the speed test with my PC hooked to the router via a switch and the laptop plugged into the cable modem. My girlfriend ran the speed test on her PC which is also connected to a different hub and the speed test comes out fine, she gets around 580mbps with fastrack off and around 480mbps with it on. All in all i switched out the ethernet cable that i've been using since forever and sure enough i was just negotiating at 100mbps for whatever reason. Thanks for the help!
     

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  4. FirePenguin

    FirePenguin Well-Known Member

    Cool! Good to hear you found out what was causing it. Cheers!
     
    freakydoctor likes this.
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