Mice and Surfaces

Were to buy ???? Razer Deathadder V2 pro wireless ( im in Canada ) i love the design of the Deathadder but i want the V2 because of the 2 top buttons. help

Hello, I bought a Basilisk V3 X Hyperspeed and I love it. While there is nothing wrong with the mouse usually I try to keep my things updated. The mouse firmware appears to be on 1.0.5.0. The “Software and Firmware Updates for Razer Peripherals” page does not list the V3 X Hyperspeed firmware currently. Is that a mistake? How can you update the firmware for it?

My Viper Ultimate stops working after i tried cleaning it. It just flashes blue on the DPI Indicator.

For context: I ended up going from Synapse 3 over to 4. When I did, my Razer Naga X started to disconnect randomly. Long story short, I ended up fixing the problem by disabling the lighting settings for the mouse(when I could actually use it long enough before a disconnect). But now the issue persists after a temporary lull.Is there a another solution to this issue that is out there? At this time, I can’t even use the mouse anymore. Seems like the earlier fix isn’t working anymore.Any advice is appreciated.

Hello,  I’m experiencing a long wake-up delay with my Razer Cobra Pro when it is connected through the Razer Mouse Dock Pro.  The mouse takes 10–30 seconds to respond after going into sleep mode, even if I just leave it idle for 1–2 minutes.  What I have tried so far:- Tested both Razer Synapse 3 and 4 (reinstalled multiple times, including full driver cleanup).- Disabled Enhanced Power Management in Device Manager and registry.- Disabled USB selective suspend and Link State Power Management in Windows power plan.- Checked BIOS settings (USB power states, power delivery in S4/S5, etc.).- Tested on multiple PCs (desktops and laptops, different USB ports including powered/red ports).- With Bluetooth connection, the mouse wakes up much faster (1–2 seconds).  - With the Dock Pro or wireless dongle, the delay is always 10–30 seconds.- If I close Synapse completely, sometimes the issue becomes less noticeable, but not solved.It looks like this is a firmware/driver issue with Cobra Pro + Dock

 2.4 GHz Razer Dongle Shows Connected, But Mouse Won't Connect (White Light Blinking)Hello Razer Support,I’m experiencing an issue with my Razer DeathAdder V3 Pro and its 2.4 GHz wireless dongle. The dongle appears to be connected properly (it shows up in Device Manager without any errors), but the mouse won't connect to it. The mouse is stuck blinking a white light and isn’t responding. Here is some additional context and the steps I’ve already taken to troubleshoot the issue: System Information: Windows: Freshly installed, clean system. Razer Synapse: Latest version installed. Dongle: New 2.4 GHz wireless dongle. Issue Details: The dongle is recognized by the computer, and there are no issues in Device Manager. The mouse light is blinking white, indicating that it’s not paired or connected to the dongle. Mouse stopped connecting to the dongle even though the dongle is working fine. Mouse History: The mouse started disconnecting intermittently when it

Hi,My Razer Naga X randomly started feeling sticky, when I hold the mouse the top of my fingers get sticky, I've tried cleaning the mouse with a microfiber cloth but sadly it didn't work. How to solve this? Whenever I use the mouse I feel the need to re-wash my hands, but it doens't help because when I use the mouse my fingers feel sticky again. It's uncomfortable to use the mouse now. I've bought it february 2024, it shouldn't feel this used should it? My old razer naga (molten!) didn’t get sticky until  years after it and I just replaced it in feb 2024. 

Ich habe mir die docking station pro für meine Basilisk v3 pro gekauft, jedoch lässt sich die Farbe der Maus nicht änder und zeigt nur die Spektrum Farben an, ich habe bereits die win11 Einstellungen so angepasst dass Razer die Kontrolle der Farben übernimmt, aber die Farbe lässt sich einfach nicht ändern

Is there any information on when the ZZZ collaboration is going to be back in stock? there was a post on razers instagram about it a couple days ago but I’ve seen no new information since.

Greetings!I've find my old as mammoth Boomslang CE.Number 8058. SN KS0746004408058This stuff is very important for me, because i've spend all my first salary on it.And I've discover that 17 years later this is still the most comfortable device for me.Thanks to my little bro, this one mice had to see some shit. Electronic part is in perfect condition. The case is bad. Soft touch and rubber parts almost dead.So I'm very interested in full restoration of "my treasure".I'm looking any possible opportunity to change case parts with original ones.Maybe I can get some with support team or buy somewhere?I'm ready to spend some $$$.I was looking for Amazon, eBay and Ali. But there's nothing i can find for couple of hours. Keep trying.Please tell me where to look?

Hello everyone, I’m a proud owner of several razor mice ranging from the deathadder lineup, to the naga hyperspeed, trinity and pro. As a DOOM Eternal player (if you know, you know), I have been obsessed with looking for the best setup when it comes to programmable buttons, and in that sense Razer’s products have always been a must have.In particular, I have come to the conclusion that the 7 buttons circular grid that comes with the naga trinity is absolutely goated. The buttons are large enough, easy to reach and they don’t hurt my thumb as much as the naga pro 6-buttons plate even when I’m frantically sliding my finger across the grid. In fact, they don’t hurt at all.I learned recently (correct me if I’m wrong) that the naga trinity won’t be produced anymore. If that’s the case, do we know if future mice will come equipped with this wonderful 7-button grid? Seriously Razer, don’t let this keypad fall into oblivion, please. It’s top gear.

I’m looking for a mouse with 12 side buttons like a keypad, and three large click buttons on top, like the Logitech G600 has, but without buying anything from Logitech. Most of the Razer ones I’ve seen only has 2 large ones on top like a traditional mouse, and I really like that third button for my ring finger. The Naga Trinity has that little spot on the side, but I don’t know if that’s a button or not.  

I have a Deathadder Essential muse. When I Connect it the cursor goes to the top left corner of the screen and doesn’t move. But the right and left click are working.I have updated the Synapse Software, updated drivers for mouse but nothing works. Need help to restore my mouse to working condition.

The mouse disconnects when I lift it from the surface which makes any game unplayable, and the wheel does not work correctly. It hasn't even been used for 8 months, I have seen several similar issues without a specific solution, does anyone know what can be done?

I had this mouse for almost 4 years now and i love it! It's minimalist design and almost no weight makes it perfect for gaming sessions.

We we on vacation and i brought my mouse with me i don’t have a case so i stored it in a bag. It was fine when we got there but when we got back home my scroll wheel started to malfunction im wondering what is causing the issue (everything else with my mouse is fine btw.)

Hi,I have just bought Viper V3 Pro with Hyperpolling.I have set it up to work at 8Khz, but when testing on sites (razer tool does not work), I can only achieve near 4Khz. I have done the firmware update, Win11 is up to date, USB port is the ones directly from motherboard… I don’t know what else to check to make it work at 8Khz… any help is welcomed. Thanks,PS: Is smart polling rate switcher working? I dont have it enabled, but I would like to know.

As per title Hypershift doesn’t work on my Deathadder Pro wireless mouse. Works fine in Synapse 3. Anyone else having this issue? I reported it 6 months ago the tech support but the issue hasn’t been addressed.

Hello someone can do legitcheck?? ThanksCześć  jest ktos w stanie zrobić legitchecka na myszke? Z góry dzieki 

Unlike the previous DPI button, this button only works if you hold it down for at least one second, which is inconvenient. When I was using the Cobra, this button enabled push-to-talk, but with the Cobra Hyperspeed, I have to hold it down for at least one second. Is there a solution?

Hi, my Razer Viper’s scrollwhell is skipping so i want to replace the encoder, can someone please tell me the encoder height? The model number is  RZ01-0255 thnx

Hello, I’ve lost my Viper ultimate’s usb dongle and don’t really want to go wired. I know razercare store sells replacements but was wondering if anyone knows when they usually stock them? Thank you!

Hello everyone, if you guys have cs2 no recoil macro for synapse 4 can you please share it? I tried to create a macro by recording the mouse movements from (https://github.com/McDaived/NoRecoil-CS2) but I couldnt do a good job. If you can, please share it :) my mouse sensivity is 1.44 at dpi 800.

Video error

Hello,Since yesterday, my Razer Viper Ultimate dongle keeps constantly connecting and disconnecting, and I can no longer use my mouse wirelessly. My question is whether there is a place where I can purchase a new dongle, because I saw that Razer has released a program that allows you to pair the new dongle with the mouse. I see that there are no longer any available in the official store, and I don’t know where to look.