Razer Support

I would like to purchase a third party gas cylander for my Razer Iskur V2 X Ergonomic Gaming Chair - one that would make the chair higher than what comes with the chair.  Support says that’s not possible, which doesn’t make sense.  I’m looking at 4 Inches-22 Inches Extra Long Gas Lift Cylinder Replacement, 8" Stroke, Hydraulic Pneumatic Shock Piston, Heavy Duty 1000lbs, Universal Fit For Drafting Chairs Bar Stools, Class 4, Black - looks like tht will work.  Comments?

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Hello. I have bought this headset 3 days ago and when there is no audio I can hear a loud static sound or when I listen a song at %50-%45 volume I hear a static sound  (these happen in 2.4ghz and wired mode) How can I fix this problem? Is this how it should be or is this a faulty product?

Comprei algumas coisas e no banco diz q foi pago mas ainda NN recebi no jogo alguém me ajudaaa prfff

Does this work with a Mac?

Today there was a problem. Unable to connect to servers.

Streamer Companion App Not responding, Whenever I run the app, nothing comes up at all. Same thing when I run it as an admin.  I've uninstalled / reinstalled it (quite a few times).

I own a RZ09-0409BEC3 (Razer Blade 15 2021 Model) and I was looking to expand my storage through the use of the second M.2 NVMe slot - my understanding (which is limited) based on research is the the slots are backwards compatible but would just limit a SSD to the slots gen speeds. So Gen 4 will work in a Gen 3 slot but at Gen 3 speeds, etc. I recently brought a Samsung 9100 PRO PCIe 5.0 x 4 NVMe M.2 SSD since I might be upgrading in the future and it’s not appearing in BIOs or Windows Disk Manager. Can you confirm if a 5th Gen SSD is compatible and if not what is the make Gen I can use?

⚠️ Critical Safety Warning: Never attempt to open the kettle's base or handle if it involves accessing internal wiring, the heating element, or any electrical components. Electric kettles combine high-power electricity and water. DIY electric kettle repair shop near me attempts on these parts create a severe risk of electric shock, fire, or causing the appliance to become unsafe.

Hello, I have an issue with my barracuda pro, It is not showing up on my laptop and I cannot set the product to my default speaker and mic. without it, i cannot customize the headsets EQ and everything. I tried everything, restarting, resetting,  uninstalling, repairing.

I have a Razer Kraken Ultimate (USB) on PC.  I can’t get the PC to recognize the device as anything other than speakers and with stereo as the only sound option. I’ve tried uninstalling the device, checking synapse settings etc.

The App keeps crashing when laptop connects to my Razer Laptop Stand v2 which then connects to Razer monitor stand, Deathstalker TKL  and Basilik v3.Only Synapse and Chroma app is installed in the office laptop. The Windows user account used is a non-privileged account.Application Error Event logs are as listed:Faulting application name: RazerAppEngine.exe, version: 4.0.560.2, time stamp: 0x668dce24Faulting module name: ntdll.dll, version: 10.0.26100.4652, time stamp: 0x6c6bd922Exception code: 0xc0000374Fault offset: 0x000000000011dc15Faulting process id: 0xA520Faulting application start time: 0x1DC067DA4DDCBDFFaulting application path: C:\Program Files\Razer\RazerAppEngine\app-4.0.560\RazerAppEngine.exeFaulting module path: C:\WINDOWS\SYSTEM32\ntdll.dllReport Id: 357d44da-7099-4b8f-94b3-9c3aace9ac0fFaulting package full name: Faulting package-relative application ID: Faulting application name: RzDeviceManager, version: 1.0.0.65, time stamp: 0x6809f8e7Faulting module name: 153200D4-00F

Hola, tenía guardados unos auriculares hammerhead wireless desde el 2020, hace unos días en 2025 los destape pero no funcionan, estaban nuevos en su caja original. Solo prende el estuche pero los auriculares no sirven, ningún dispositivo  los reconoce

Good day all, My Razer blades battery was due for replacement (swollen and excessive wear). Could only find 3rd party battery in my region. Received the new battery, installed it but the blade wont turn on on battery and wont charge the new battery.What I've observed and tried so far :Turns on with official power supply. Can disconnect power supply once on and runs of new battery (flashing red power led) 0V and no capacity displayed in battery report. Windows just shows 100% but never drops. Have tried power drain (holding power button for 15 seconds with white light) Have uninstalled windows battery management driver (No change) Have tried a type C charger (Not charging) Have tried calibration, ran for 30 minutes YT loop before shutting down (still not charging)This seems to be a common problem across multiple models and years of Razer laptops, and luck of the draw with 3rd party batteries (not many options around).  Also sounds like there's no more new oem stock of these batteries (R

I purchased a Razer Blackwidow V3 TKL on December 27th. After about a week of use, I noticed that some keys sounded and felt different. Specifically, the 0, F8, and * keys sounded and felt unlike the others. I'd say they have different switch sounds and feel. It feels like they have a different switch than the green switch. What steps should I take regarding an exchange or warranty claim?

Do kraken kitty v3 pro have hypersense hapticfeedback? And how to turn it on?

I have a broken Iskur chair base looks like the weld broke. Hard to see in photo. My chair is out of warranty purchased back in 2021. Just looking to see if I can get a replacement base unit. 

Hi Razer Gold? I haven't received my Razer Gold voucher code yet. Phone number: 081315097978 and send the code to My email: trisnosaputra.746@gmail.com

My grandmother gave me her Naga Trinity because my Basilisk V2 is dead.When I plugged it into my, a few moments later, my mouse disconnects almost every time I move it too fast.In addition, it also happens that my keyboard blocks the ctrl, shift, and alt key.I searched on the internet but I didn’t find any solution, is there a way for me to save this mouse because I don’t have the money to buy another one?

I just received my Deathadder V3 Pro that comes with the 8k Hyperpolling adapter.  The first thing I did was install Synapse and then I checked the Razer website for firmware updates.  I do see a very recent firmware update for the mouse so I downloaded it and attempted to update my mouse.  My mouse is not detected by the firmware update utility.  I have tried choosing both the left option, for updating the dongle and the mouse, and the right option, for updating just the mouse.  I have tried plugging the mouse in directly, switching USB cables, switching USB ports, plugging only the wireless dongle in (using a Logitech to control the PC), removing drivers from device manager, reinstalling Synapse, and finally another PC (Win 10).  I also tried downloading the firmware updater for just the Hyperpolling dongle but it does not detect the dongle either.  I have not had any problems with Logitech or Glorious software detecting mice and doing firmware updates.  Can someone please assist? Th

HiI just bought a Kraken v4 headset and was gonna set up the surround sound. Downloaded the app and it said that I don´t have any activated surroundsound products. I had to register my headset by giving you some sort of code. But I don´t have any code. The box only contained the headphones in a black back and nothing else. I googled what you ment with code and saw that you apperently should have gotten a card with a scratch code on it. I didn´t get that in my box. There is nothing. So, what do I do now?

The Razer Deathadder V3 Pro (Smooth Touch) does not appear to work wirelessly with the Razer Atlas glass mousepad. The Razer Deathadder V3 Pro comes with a “Hyperpolling Wireless Dongle” (which is apparently different from the “Hyperspeed Dongle” used with other mice, at least according to this page https://mysupport.razer.com/app/answers/detail/a_id/20273/~/razer-deathadder-v3-pro-(smooth-touch)-%7C-rz01-046303-support-&-faqs). When using this mouse while plugged in directly to the PC, wired, it can track just fine on the Razer Atlas surface, so my mouse sensor does not appear to be having any issues. However, when I try to use the wireless dongle, it stops recognizing the mousepad and cannot seem to adjust to the Razer Atlas. I do not have this issue when using the mouse wirelessly with the Razer Goliathus or Gigantus or Strider, all of which are cloth mousepads. Thus, the issue appears to be with the dongle. Also, I have run the pairing utility successfully. I do not know of any

Hi there, I'm hoping to get some help with my Razer Blade 14 rtx 3070 2021 version. The battery bulges under use making it difficult to click down on the trackpad. I'm savy enough to do a battery replacement by myself, but where can I get a new replacement?

Hai Razer gold.Pembelian Razer gold saya belum mendapatkan kode voucher nya. Kirimkan ke alamat email:trisnosaputra.746@gmail.com

Hello.I bought headphones three days ago in Ukraine. When I try to add the Blackshark v2 x headphones to my account, I get the message “This product has already been registered.”How can I get around this, or is there any way to register my headphones?