Razer Support

As the title suggests, my friend purchased his headset from another person. The problem is that in order to fully use the headset for some ungodly reason, Razer wants every aspect of the purchasing process to be documented.I got mt friend into PC gaming recently and I recommended Razer to him. This is a decision I would soon come to regret as it seems that Razer overlooked the fact that people actually give away and sell products when they want to upgrade, instead of just throwing them away.So my friend found a good deal on I think Facebook marketplace for a Razer Barracuda X. Obviously the guy who sold him the headset did not keep the box or store receipt, so the only thing handed over was the headset itself. For most things in this world that would not be a problem, however Razer decided that you need a few different codes, the date of purchase, the address of purchase, and probably a few other things.My question boils down to this. How does somebody who

As we know, the kaira headset is for xbox only. It claimed to need an update while my bf was playing COD, his headset was connecting and disconnecting before his razer app said it needed an update, so we chalked it up to my pc resting near his xbox.We know this isn't an attempt at my pc trying to connect to his headset because it does not have Bluetooth, but we figured it was just some weird radio wave stuff.Though, we went to update his headset with my laptop, which was unplugged and off. We downloaded the current firmware, and started the process. The firmware updater recognized the headset and such, though when the update button turns bright green, we CANNOT click on it.We try running it as an admin as well.I tried to go to razer support but the warrenty has gone bad.

Please my Razer gold gift card was redeemed and person who redeemed the denied that the card was used before I sent to them , please I want to know the company name who redeemed my gift card as a prove please help me out .. this the card code 

I have been waiting restock of spanish layout for serveral months and I got no response.I really love razer keyboards.Can you give any hint about restock?I would like to buy blackwidow v3 pro but at this time, as I like it to be wireless but at this point any green switch could be an option while waiting.Best regards

I just connected the headset to 3.5mm jack into Mobo then when I tried to use it wirelessly it won’t work no more, tried to repair, modify, uninstall and reinstall the Synapse 3 and used the Pairing software tool, unfortunately it doesn’t work as well. Do I need RMA the item since it was under warranty? item was purchased January 2023.

I scratched the card and lost some numbers how am I expected to get back the lost numbers ? I still have the cards and the receipts 

Is there any actual difference between the regular BlackShark v2 Pro (RZ04-04530100-R3M1) and the console versions? xbox(RZ04-04530300-R3M1), playstation(RZ04-04530500-R3G1), I see very minor difference in the foam in the product page but that is all.

Hi Razer Fam, I would like to report an issue that I’m currently facing. I newly bought razer blackwidow v3 mini hyper speed last week and the issue that I’m experiencing is that the keyboard is not charging fully. It only stock at 99%. I already tried charging it for 4 hours and still issue persist. It won’t go up to 100%.Hoping for your response on this. Razer™ BlackWidow V3 Mini HyperSpeed - 65% Wireless Mechanical Gaming Keyboard (Green Switch) - US Layout - FRML SERIAL NUMBER - IO2419F57300713PRODUCT NUMBER - RZ03-03891400-R3M1  Thank you.

Excellent support by Kimberly when my razer 17 had failures - again. Second time within a month the laptop had to be sent to Razer for repair. Kimberly did everything to hellp!! Thank you😊 alcuin02@pm.me

My Razer Viper Ultimate stopped working wirelessly. It only works while connected to PC via USB cable. I tried everything I read online including: connecting the USB dongle directly to the motherboard, disabling Synapse, updating the Firmware and driver, connecting the mouse to a different PC, using Razer’s pairing utility.Unfortunately none of the above worked. I'd really appreciate your help.

I tried to register the Blackshark V2 X headset but I get the message "This product has already been registered. If you have not registered it yourself, please contact Razer Support." Any solutions, the product is new, sealed in its original box

I just purchased a Wolverine V2 Pro and am having the same issue as many others seem to be having:CE-109526-3 "The passkey might not be correct, or your Bluetooth accessory might have canceled the connection." I have already updated the firmware, and it was stated by the update utility that the latest version was already installed. The controller works fine on PC via wired or wireless connection, and the Razer Controller App on Android can communicate with the controller with no issues via Bluetooth. But no matter which combina

Hi all, hope somebody can help before I return this product.  I've connected the controller to my PS5, I can navigate the dashboard and play games etc but, the mute button does not activate my arctic nova wireless headset and the controller will not turn my PS5 on from sleep mode or from off. Also in pairing mode on the PS5 Bluetooth accessories menu it states the "passkey might not be correct* As this is an authorised product for use with the PS5 I'd expect it work easily. Any suggestion? Many thanks. 

Hello, I received my Blackshark v2 x headset today, there was no activation code in the box, then I went to the site for authentication and tried to add my product, I got a warning saying "This product has been saved before" and I could not activate the 7.1 feature in any way, can you please help me?🥹

Hello, I bought Razer Blackshark V2 X from amazon a few days ago, In the package there is a card that says claim your free Surround7.1 key code by opening this QR code. and now it requires me to register my headphone but after putting all the details (Amazon Shipping Addr and S/N on the headphone) I get Unauthorized error. How can I solve it? it's really frustrating that I have to go through all of this just to get my headphone work as it advertised.

I bought barracuda x, the code arrived but it gives an error, can you help me?

good afternoon, I’m trying to register a device on the official website to get the activation code “7.1 surround”, but the site writes the error “the device is already activated, if you have not activated it, write to support” but its all new device ( blackshark v2 x)

I have a mail about my 7.1 code but i can’t use it beacuse it says “the code you have entered does not seem to be valid. Please try again”.Can you help me

my first product has already been registered and nothing else, can I get an alternative serial number and product number for a subsequent message with a code to the email for activation 7.1?

I have a mail about my 7.1 code but I can't use it because it says the code you have entered does not seem to be valid. Please try again

Please I need the missing codes for this Razar Gold Gift card my fiance bought for me 

The RX201NGW Wi-Fi card on my 2020 Razer Blade 15 RZ09-0330 stopped working. Can anyone recommend the best possible Wi-Fi card to replace/update this RX201NGW Wi-Fi card ?

Hello I entered my activation code but it says; The code you have entered does not seem to be valid. Please try again. Please help me thank you.

hello everyone! Why does the chrome backlight not work on supported games downloaded from the game pass? I take it no one is going to fix this?

I was playing BO6 with the v3 in pc mode for about a month with the controler no issues. Now it seems during the game every now and then the its like it just makes me look left or right almost a 180. Any ideas what causing this and how to fix?