Razer Support

Since the last app update, it stopped working. When you edit your profile, the editing screen doesn't load; it just goes black without loading anything. I've already tried reinstalling it, but it didn't work. I also installed the app on a new computer, and I had the same result. 

Fran.THi guys, I'm having some issues with my Razer Blade 15” Advanced (2019) | RZ09-0301 in-built speakers. (or audio in general). Just yesterday, the audio stopped working halfway during gaming (game did not crash, the audio stopped abruptly). There's a 'x' on the speaker icon in the menu tray below (see attached Screenshot 1), the speakers are not showing up in the Playback tab in the sound setting (see attached screenshot 2), and one of the audio Realtek drivers is not showing up in the device manager (see attached screenshot 3) Inserting a headphone into the headphone jack doesn't work as well. I've tried the below solutions to no avail: 1) Uninstalling and reinstalling all the audio drivers 2) Updating the audio drivers 3) Stopping and restarting the windows audio services 4) Checked windows update history, there was no windows update happening at that time 5) Tried system restore to a point when audio was working (this did not work as well so I rolled back th

Pls help me with my card pls 

 On May 3, I bought Razer Kraken V4 headphones and registered them with you, but I never received an activation code. I only received a notification about product registration in the mail.

Cannot receive any one time pin through my registered phone number (PH) regardless if it's chrome or Firefox. Unable to get backup codes to. Pls help

Please I mistakenly scratch my razer gold card and some code was missing  

I need help. I cant proceed any top up attempt because i cannot receive otp. There is always an unexpected error whenever im trying. How can i change my mobile authenticator to google authenticator.

App is locked at one mapping. Very frustrating I’ve  uninstalled and reinstalled app, relocated ports for controller, etc. done it all.  will this be something Razer will actually fix or should I just buy a different brand from now on?

Hello,I have registered the razer headphones but I do not have the code for the dolby surround. I have registered the serial number and the purchase ticket

I recently got the mouse and i have been having a issue where it randomly slows down the tracking massively and it fucks up my aim or just using the mouse in general in a way it makes it almost downright unusable. This happens on windows and arch linux, i have updated and reinstalled the drivers, i have used synapse, i played with the poling rates and i noticed different polling rates have very drastic sensitivity changes. I really like this mouse as it works really well when its not being stupid and i just want it to work, i tried all the troubleshooting online and i don’t seem to be able to fix it with that and to me it seems like a firmware issue but i just really want it fixed.

1 ay önce aldığım Barracuda Pro kulaklığımda CS oyununda mikrofonu kullanırsam veya bas konuş'a basarsam ses inanılmaz kötü oluyor ama mikrofonu kullanmazsam kapatırsam ses iyi devam ediyor bir çözüm bulamadım ve başkalarının da bunu yaşadığını okudum yardımcı olabilecek var mı?

Is it possible for me to purchase just the Razer Iskur base seat ? my purchase was from from 4 years ago so I am sure it is not under warranty I have an older model that the seat needs replaced would I be able to purchase just the seat unit ? or would the seat for the  RAZER FUJIN PRO be available to purchase and use in this same model ?   Thank you for your time, Jason Mckinney    

Hi,I have a Razer Nari ID: HN1911D09300902. , Model No: RC30-026801The dongle is not being recognized by my PC and I am getting the following error. Tried multple things to correct it but unable to run the dongle.   Because of this issue I am unable to run the “Razer Nari Dongle Recovery Tool” or the “Razer Nari Pairing Utility” with both stuck at not recognizing that the USB in in use.  

 The code from the mail is invalid 

On March 3rd I bought Kaira X for Xbox, I registered the headphones here on Razer site and it says that an email was sent to danielpopa25@yahoo.com for 7.1 surround activation code, but I didn’t receive any code. I have received an email only with the registration confirmation, can you help me please? I checked the Spam box and all the other boxes on Yahoo, didn t receive anything.. 

I couldn't purchase. Since it requires the code from the authentication app. But I don't receive any. In my emails or phone number I receive non. I also don't have backup codes what should I do?

I cannot buy pubg mobile uc code 

Razer Nari Ultimate are the best headset Razer ever made my question is is there another headset from Razer with dual Sound channels one for game and one for chat and you can lower and rise both channels and still have dual sound System?

Hello everyone. I'm trying to solve a problem with the NVIDIA RTX 5000 drivers with Windows 11 24h2. After I formatted my SSD I couldn't activate my RTX5000 on the display, I can only see Intel UHD Graphics in the list. I tried to restore to factory settings, without success, the same Intel UHD Graphics appeared in the list. I've tried several drivers, if anyone can help I appreciate it.

Hello, some weeks ago (a bit after the previous nVidia driver update) my BlackShark v2 started connecting and disconnecting continuously when playing some demanding PC games (Marvel Rivals and Discord, MH Wilds, etc.). I got a replacement and change it for a v2 Pro (2023), and now I have some constant noise. I have tried using the Razer Synapse software and not using it, but I can’t see any difference. What could be happening?

My girlfriend just bought me a Razer Barracuda x Chroma headset to replace my old busted pair of Astros. My issue is that when I turn them on, they light up briefly and then fade to no light at all. I checked my Chroma settings as well as my Synapse settings and they all seem fine; I even uninstalled and reinstalled Synapse 4, as well as deleted and repaired my headset. Any help/advice is greatly appreciated

Does razer sell a D-pad PCB replacement and no the switches wasn’t the part that failed on it looked at pictures of other peoples D-pads theirs have pure black PCBs with white letters while mince was Black with white letters with copper showing and I don’t think the missing screw for the D-pad probably didn’t help or are razer products just meant to be thrown away.

Hello, I was wondering if this happened to anyone else and if there is a way to fix it or get my money back. I was playing a game and my headset just started popping like crazy, I read that others deal with this but my experience seems to be different because it wasn’t a quiet popping sound. it was sudden and kept happening, to the point where it was so loud that I had to yank my headphones off and couldn’t hear for a few seconds. I looked up ways to fix it and did all of the things that it suggests but I’m way to scared to put them back on because I don’t want it to happen again. I’ve only had these for a few days so I think mine is defective.PS my volume was only at 4 so my game wasn’t loud at all, this was definitely the headphones

My sound is dog waterWhen connecting with the dongle is shows speakersThe drivers thx all say generic.I unistalled and installed everything is still the same

Actually, it is not that they wont turn on, sometimes i have trouble turning them on. I usually charge my headset on the ps5, sometimes i use my pc to charge them and i neves had any issue with that. yesterday i plug them on my pc and let them charge but the battery light turned off. since then i have to press the on button longer and the haptic function is not working.