Razer Support

HeyI need help with my Razer Ripsaw HD. I have a pair of headphones that I put in into the 3.5 mm headphone jack of the Razer Ripsaw HD. but the audio is too low. I have made sure that everything is on 100% volume and no my headphones are not broken. I also reinstalled Synapse several times and reinstalled the firmware and drivers aswell. But none of these work.I have tried it out with other headphones and it still is the same issue.Can somebody help me out pls?

This might be related to this issue. I have Synapse 4 installed on my Razer Blade 16. Yesterday, the app updated itself to version 1.1.97. It now shows an available firmware update: Clicking on “Latest version: 1.1.1.3” does nothing. And opening the Firmware update link on the dashboard in Synapse directs me to this page that does not list the update in question: The Firmware on my Blade is up to date however. Only the Bios updater refuses to update from 2.02 (current) to v2.03 (but that is another issue I guess). Is this a bug in Synapse?

Evert time I start up, synapse says I have a firmware update, but I’ve installed everything available on the website?! -------------I’ve installed all 4 of the available updates it links me to In synapsis, it shows this… but I don’t know what firmware download this is talking about? What the heck am I missing? How do i get the latest, and make that firmware update popup stop

The "Razer BlackShark V2 X Green" headset I ordered should have included an activation code for 7.1, but a QR code arrived and I could not find my activation code on the site the QR directed. I added the equipment from Razer's site to find the code myself and it gave me a code, but when I entered this code for akitavson I got the following error "The code you have entered does not seem to be valid. Please try again.

The razer gold support don’t help people or what ?, in other countries they find it easy to talk to support , why will it be taking days to respond to people who are in need of help , I said I mistakenly scratch off some codes from my razer gold card and I can’t even speak to someone to help , what kinda tricky business is this fgs!

Hello, Activation code that was sent from razer is not working (Photo). What should i do?

My Seiren Mini isn’t being detected by my PC after I turn it on. Zoom, Discord, and even Voicemod would say that no mic is detected. So I would uninstall the device on my device manager and then reconnect my mic. My computer will detect it and it’ll work. I thought at first it was Voicemod causing this issue so I uninstalled it and the problem still happens. I can’t figure out what to do so I don’t need to keep “reinstalling” my mic every morning I turn on my computer. I’m on Windows 11. Light is on on my Seiren Mini when plugged in. I’ve used different USB ports on my computer and issue still happens. I’ve tried to update drivers.

Hey. I have a razer wolverine chroma v2. After updating the firmware, the controller does not turn on at all! Stuck vibration when connecting. I have made sure the usb-c wire is properly attached and have tried on my other xbox series x and there is still no response. When connecting stuck vibration. There is no connection. Help with the problem? With respect.

hello guys, i really like this keyboard so much, the only things doesn’t convince me to buy it is the wirless feature and i would prefer a permanent wired keyboard, my question is, is it possible to use this keyboard always wired ? does this influence the battery or lifespawn of the keyboard ? sorry for my bad english

I lost my phone & Number too! but I have access to my account. but I can’t Buy anything without 2-Step Verification So I Need Help To Recover/Change My authentication Number And authenticator app. I Need Rest My Account. Please Help

yesterday I bought a Barracuda x headset, I connected the device to the PC via dongle and it is recognized as Speakers and microphone but of a generic type.I installed Sourround Sound 7.1 and entered the activation code: despite the dongle inserted, the device does not appear in the list of devices selectable by Sourround Sound 7.1.So I thought it was a driver-related problem.I tried to update the firmware for my device which has a serial number starting with RZ4-0443 by downloading the file RazerBarracudaX_0552_FirmwareUpdater_v1.7.0_r2.exe, but apparently the dongle is not recognized even if I unplug it and plug it back in; I also tried to uninstall Surround Sound and uninstall the drivers but nothing, I can't update the firmware and I can't use Surround Sound.Can there be solutions for this problem?

Why Yalla Ludo is not available in all region on Razer Gold?

The light of my earphones it’s blue and they can’t connect with Bluetooth, idk why, I need some help

Hey All, I’ll try to describe my issue with my headset. So when playing games or just general thing on my PC the headset suddenly beeps and turns off sometimes I think it just disconnect but turn back on or reconnect it self after few seconds or minutes. I did some research and saw a lot of people experiencing the same with no resolution at all. In my research I found out about the new Synapse 4, so far no disconnect and sudden shut on my headset. In saying this I assume the problem before is just the software, I love my headset so I keeping my faith on it. I hope this will help other users. 🍻

TLDR: Is it safe to play games on a Razer blade 17 (RZ09-0423PED3) with the laptop loud closed? I purchased a laptop stand, which would hold my Razerblade 17 vertically with the lid closed, thereby allowing me to set it up aesthetically in my living room entertainment center. I had hoped to use the PC like this for some couch-gaming, but I am now concerned about thermals. Is it safe to play games on a Razer blade 17 (RZ09-0423PED3) with the laptop loud closed? Any advice would be much appreciated.

Hi Everyone, I was recently gifted the Naga Trinity mouse which is awesome (love all the buttons and programmable aspects, however, when I’m dragging and dropping (highlighting items or playing online games) it acts as if I’m letting go of the button. Wondering if there’s a fix for this or what your recommendations would be. Any help would be greatly appreciated!

Hello, After updating the firmare of my headset to fix a very annoying beep when using the sidetone feature it updated succesfully. However, after the firmware update the sidetone feature doesn’t work anymore. The microphone of the headset is also completely cooked. It cracks, peeps and makes random noises. I doubt a new firmware update will come to fix these issues, so i’d like to go back to the old firmware. But it’s nowhere available.

HI, I have made sure my laptop stand has the latest firmware, and have tried multiple time to upgrade my Nvidia Graphics driver to the latest version. If I update to anything beyond 546.65 the second monitor that I have plugged into the laptop stands HDMI port gets scrabble and is unreadable. It detects it, but it is unreadable. I have two Viewsonic Elite monitors. One plugged into the Stand , and one plugged into the side of the laptop, giving me 3 total monitors using the laptop screen as well. Everything works great until I try to update to the latest Nvidia graphics driver beyond the 546.65 driver. If I unplug the monitor from the stand and plug it into the side of the laptop and plug the one from the side of the laptop into the stand then that monitor becomes scrambled. This tells me that something is not right with the stand and driver, rather then the monitor and/or graphics card. Does any body have any idea why after that set of drivers it would scramble the second monitor comi

When audio enhancement is on it dose not make any sound and when I try to turn it off it makes the settings freeze and then when everything loads it dose not turn off at all and when I restart and try again it still dose not work I tryed uninstalling and reinstalling the drivers I trying messing with synclaps and sometimes it dose not even want to open the app it's not that I have a bad PC it's a fine PC and idk why it's doing this now

can anyone help me because my phone number just got deactivcated years ago and im using a different phone number now i still got my gmail in it and i already added a razer gold in my account and i cant use it to buy

i wanna unlink my authenticator because i have lost access to it.

I need help please send messages here (removed email for security purposes)

My baterry is completly swollen, I noticed because to mouse pad started feeling bulky, I bought this laptop in 2022, I was wondering if I could get a replacement, this is the second issue that i’ve had with my laptop, it was previoulsy send back to razer within the first months I bought it because of an issue with the mother board, I don’t know if that affected in anyway, 2 years seems a very short time for a baterry to swoll.

Hello, the wheel of my DA V3 pro is broken, and I can’t find how to RMA on the website.

Hello, I have input the serial number and product number in many different variations but keep coming up the same error of “Invalid product number.” This also prevents me from using the support page since it requires the 15 alphanumeric product number to even get a support ticket. Anything I can do?