Razer Support

https://www.makeuseof.com/thx-spatial-audio-not-working-windows/I would like to tell you how I fixed the problem with opening the app. When I installed it and tried to open it, the window just collapsed into the tray and wouldn't open. I couldn't fix this problem for two months and finally fixed it. In my case, this method helped: press Win + R to open Run.Type regedit and click OK to open the registry editor.delete the razer Registry editor entry keyIn the registry editor, navigate to the following location:Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Find the Razer key. If it exists, right-click on it and select Delete. Click Yes to confirm the action.Close the registry editor and restart your computer.Then go to the Razer surround sound 7.1 page and download the installer. This is an online installer, so wa

I bought some Razer Gold cards at the store yesterday that i accidentally scratch the numbers off and ive submitted a ticket with the front and back of each cards and the activation receipt from the store hoping to get help and i still haven’t get a response yet.  

Hi, I'm your Turkish user, I have a question, I have a razer barracuda x headset and I just bought it.But I have a question in my mind, can I replace the lithium battery when its life is over

How to use a Micro SD to expand the memory of the Razer Edge Wifi.

I have a key disabled since it opens a menu and I usually hit it while I’m playing but sometimes the key still works and the menu opens. The key is disabled and highlighted red in synapse

I am trying to update my Intel® Arc™  Iris® Xe Graphics . But it says: "Installing this graphics driver from Intel will remove customizations from your computer manufacturer OEMIf a newer graphics driver is available from your computer manufacturer, we recommend that you install that driver instead. "Does Razer provide a graphics driver for the Intel graphics card or is it safe to install the driver from Intel? Also I can’t contact Razer support. The ticket is is on permanently trying to submit.

hello,i have deathstalker v2 pro keyboard(new) and viper v2 pro mouse (used for 1 year day to day), working together on on their own hyperspeed modules with rgb off. they have ~8hrs office work and ~3hrs gaming  /day, and  the pc is offline by night. firmware updated.while mouse specified on “up to Up to 90 hours at 1000 Hz”, and holding on stable 6 days, i predict it as  15hrs/day.my new keyboard dies after 7-8 days, while specified on https://www.razer.com/gaming-keyboards/razer-deathstalker-v2-pro as 13days (let it be - working 15hrs/day with no rgb). also, i can say - mouse works more than keyboard.config:mouse: rgb off, 125hz desktop, 1000hz game, sleep after 10min,  firmware v. 2.1.1.0. keyboard: rgb off, sleep after 15min. hyperspeed mode, firmware 1.5.0.0. charged/drained 2 times. game mode off snaptap

When I am connected to my samsung tablet, I cannot toggle between the light settings on my kaira pro headphones. The lights will not stop flashing, even though I am fully paired with my tablet. I try toggling the lights with the power button as I would on my xbox, but it does not toggle through, it just keeps on flashing pale blue.  I have unpaired my headphones from the xbox and only have them paired to the tablet. I have also unpaired and re-paired my headphones from my tablet. Any suggestions would be very welcome.

My headset Blackshark V2 Was working fine, I restarted my pc and now it cant be detected by my PC, Razer synapse or anything, I try another PC samething doest detected the USB. My PC do the sound for a USB when its plugged in and out but doesnt change anything.

I just purchased a set of the Razer Nommo v2 Pro speakers. I’ve hooked everything up properly and have checked all of the connections. My Windows 10 PC is not detecting the speakers as an option for me to set as my default audio device. Help please I have gotten it to the point where I am trying to run the Razer Nommo v2 Pro Firmware Updater. It keeps failing where it wants me to plug everything in, and then remove one battery from the control pod thing before moving on to the next step. After I remove the battery, it does not move on to the next step, nor does it allow me to press update. Update is greyed out

Everytime I try to make a macro and I use it, it finishes the macro but then it just keeps pressing D over and over and over until I close razer synape.

I have two separate emails with a Razer cupon code for my birthday. But it’s the same cupon code for both, and the latest one says it expires on Feb 28th 2025 and won’t work. Help :(

So i was playing games with my friends like a month ago, when i died, i ended up “raging” a bit and slammed my Basilisk v3 pro a bit to hard into my desk, now the scroll wheel just doesnt cooperate with me and when i try to “scroll” it it sometimes has a lot of extra resistance. It also just isnt centered anymore, if i lift it up and look at it from the side while i roll it it looks more egg shaped than circle shaped sometimes. I got this mouse for christmas and i was just wondering if there is anything i can do to fix it.I do realize that this is very much a user error and there is most likely nothing wrong with the product it self, only thing is that i didnt think i slammed it that hard, as my Razer Basilisk, and a mouse from a different company, have both survived much worse.Anyway i really like this mouse and all other razer products i own, and i would really like it if there was an easy fix for this problem.If anyone has any advice, thank you very much, it

I have a Razer Huntsman TE that just stopped working. It is out of warranty (I bought it 3 years ago). It has the RGB waves very fast and has the ripple effect every time I press a key. It returns to the waves after a while. My computer does not recognize the keyboard as a device and neither does any other computer I’ve tried it on. It was working up until a week ago and I’ve been unplugging it and holding ESC + CAPS + SPACE when plugging it back in. This worked the first few times but it has stopped fixing the issue since. I updated firmware on the keyboard and it worked for about 2 hours before it died mid game and now no fix works. Any ideas on what could be causing this?

I GOT THE PROMOTIO CODE U3N6-NECN-TFNX-MZF5-BCZ4 FROM RAZER BY REGISTERING MY PROFILE AS SOON AS SIGNING UP JUST NOW , BUT IT DIDN'T WORK WHEN PURCHASING THE VIPER 3 FAKER EDITION.

I have two pairs of Hammerhead headphones, in one set the left earphone does not work and in the other the right earphone does not work. Is it possible to pair two working headphones?

I have a Razer Nari ultimate but it doesn’t connect even if I use the utility app….the headset works amazing even after 4 years of having them but now it just stopped connecting….can I ask a replacement usb from you ? Even tho it doesn’t exist in the replacement store ? What can I do ? Thank you   

Bonjour/Bonsoir, j’ai récemment acheté le casque Razer Kraken Kitty V2 Pro incroyable d’ailleurs 😍, ou c’est bien précisé qu’il est compatible PlayStation, pourtant il y a un souci, je pense que c’est la surveillance vocale qu’on peut enlever sur pc ce que j’ai fait via l’application.Mais sur PlayStation, on est très limité, voir le casque ne sert à rien ! On s’entend en double la molette ne sert à rien, impossible de modifier le son, j'ai par contre réussi à modifier la lumière, mais le reste ne veut pas être modifié (la voix en double et la molette). Je trouve ça limite pour 240€ et ça m’embête, car je suis une fan de Razer, j'ai toujours pris chez vous alors que je suis sur Play et pour une fois, je suis déçu.. de ne pas avoir la qualité attendue.. 😣 Alors j’ai peut-être loupé un paramètre ? Aidez-moi, corrigez-moi également s’il vous plaît, je ne dis pas que j’ai tout fait correctement ! justement j’attends de l’aide de votre part 😜 ou une attente d’une prochaine mise à j

What should i do to fix this? it always show up again and again even after i reload my page.  

I have a problem with the Mous Viper 8kz, it disconnects from the computer when I lift it slightly, but when I try it with other computers I don't get that error, what is the reason for that?

I have a Razer Pro Type keyboard, model # RC30 -030702, and when typing, keys will randomly double strike/repeat.  There is a firmware upgrade for a similar model # keyboard, but not exactly RC30-030702. I ran the update anyway from a Windows 10 machine, and the update does not get passed (insert the USB fob) screen.Should this upgrade work on this model? Are there other fixes for repeating keys? 

HOW I  CAN RESTART OR CALIBRATE MY XBOX WOLWERINE V2 

I bought the Razer Barracuda X model about a month ago and I haven't had any problems until today, but when I turned on the computer today, I saw that there was no 7.1 output in the Windows sound output section. When I opened the Razer app, there was an exclamation mark next to my headset. I tried restarting the device, deleting and installing the 7.1 app, and plugging the USB dongle into a different USB, but the problem did not go away. Please help 

Hello, My Razer Naga V2 Pro dongle stopped working when i came back home from work yesterday. Plugged into different computers and it doesnt recognise the usb dongle but when connecting the mouse directly to the pc it works fine along with the bluetooth function as well. Which dongle do I buy to replace it? Razer Naga V2 Pro S/N: