Razer Support

So basically a friend of mine gifted me a barracuda x headset but there’s a problem, they don’t know when they purchased the product and they do not have a proof of purchase so I cant register the product.

Hello,making this post again pls help so i know what to doI purchased a new Razer product on Amazon, but during the registration process, I received a message stating that the code has already been redeemed. I believe it may have been used before. I have the invoice and can provide the headset details, including the serial number and product number. Could you please assist me?Thank you.

So i bought a razer basisik V3, it has worked amazingly since i bought it but now the scroll wheel wont scroll. I have tried other USB ports, I have tried reinstalling the synapse software, I installed the new firmware, i cant get it to work, Yesterday I could get it to work for the dayy, but today i can’t get it to work, apparently its out of warranty is there a fix for this?

Hy! The activation code don’t working. Please help me

please unlock my account i js top up 100sgd inside and i need to recharge ml

Hi folks, Does anyone have experience contacting BOTH the Razercare Warranty people and the RMA people? I sent my laptop in for repair about 1 month ago and, like everyone else, have heard nothing from the RMA team other than “received and processing” and another message that says “external depot request,” depending on the page.  I’ve called the Razercare people several times and even THEY said they keep trying to contact the RMA team and that the RMA people aren’t responding to them. The Razercare folks know my laptop is at the factory--that is all they know, and they keep saying they’ll let me know when they can reach the RMA people, but each time I call, they say they can’t reach them. I recently tried sending a message in the case history, so maybe I’ll receive a response there. That’s tbd.  I’m not sure if I have a question or I’m just missing something here, but I keep seeing threads about the RMAs just not happening or Razer stealing

My Razer blade 15 purchased less than 1 month ago has been received since July 12, 2024 by the repair service for a screen failure and the promise of treatment in 3 days is clearly a lie.Unfortunately for me it is my work tool and since then my activity has been at a total standstill.I'm not even talking to you about the cost that this represents.It's July 30, 2024 and this is clearly a call for helpa replacement PC?an exchange?a refund? so that I can buy a new oneanything but please find me a solution I have a family to feed ...a refund? so that I can buy a new oneanything

I have a razer blade 15 advenced model 2022 and ı download New Windows 11 but ı use driver booster and download drivers but ı see only black screen after opening

This has been a reoccurring issue with my razer blade. Usually I am able to download the latest intel wifi driver, uninstall the current driver, and then use the updated driver, but this time nothing is working. I’ve done the network reset through the Windows troubleshooting as well. Didn’t work. Any ideas on fixing this issue once and for all so that it stops coming back every couple of months? Is it due to Windows updates? 

Would like to purchase THX Spatial Audio. How to make a payment from Ukraine?

Hello, I have an Ornata v1 keyboard and after a year of use a lot of dirt has accumulated on its membrane. I would like to know if I can remove the keys without damaging the device.

My Leviathan V2 is about a year old and while connected via USB, during gameplay the sound will start to jitter and quickly degrade to almost no sound.  This happens after between 10 - 30 minutes of gameplay.  When USB is disconnected and Bluetooth enabled sound works perfectly.  Drivers are updated.  

when i use them and try and connect them to the razar audio app on my phone so that i can change modes so i can hear games and stuff i can get through the first part but actually pairing is not working my phone and headphones are next to eachother and still wont pair, i need help on how to pair them so i can hear, and sometimes they turn oiff randomly  

Ok so i just bought the Playstation version of the hammerhead earbuds because they stated they last up to 6 hours per charge.My question is then why am I only getting 2 hours max before they say low battery? I definitely have them charged to 100% and it's frustrating me that I have to use one and when that goes flat I have to swap them My other issue is they keep losing connection while talking to people which is really frustrating. Is there anyone who can help or am I screwed because I bought them from an online retailer and not in person? The company won't get back to me.

Hi all I have an issue with it. The connection from MSI and LSC battlefrom to sync the rgb effects not work properly. It’s showed as connected but i can’t modify the colors or effect on the component icons. Rest of devices as mouse, keyboard etc.. i can do it. In synapse 4 it worked perfect. Anyhelp on it? If not I have to rollback to my old synapse 3. Regards  

According to the code that came to the mail with product activation, I cannot activate THX headphones Blackshark v2X. The card with the code was not included. the headphones do not reproduce 7.1 sound properly in games

I just bought a Blackshark V2 X and the activation code for 7.1 surround that was send to my email is invalid. Please help!

I recently purchased a headset and registered its serial number on the site. Unfortunately, the microphone is not working, but it shows up on devices.  

I just bought my Headset, and after 2-3 hours I muted myself on the headset, unmuted it and nobody on Discord could hear my anymore. I restarted the headset, restarted my pc, reinstalled the software, even reinstalled realtek audio drivers but nothing helped. Then I found out, that basically if I’m on 100% volume of the microphone I’m crazy loud as you would expect. 90% now is perfect and 75% is still ok. But everything below 70% microphone volumen, nobody is able to hear me as the microphone is not capturing my voice at all. Is this a known issue? Is there any possibility to fix this??

Hi Trying to use my new Kiyo x webcam and i keep getting this notification.Webcam not being used for anything else and software upto date.I have tried it using google and windows web browsers 

Hello everyone, I’ve received a Razer Nari Ultimate for Xbox headset. I own both other variants of this series (Essential and mid-line Nari) and they have been wonderful. I’ve noticed that this Ultimate set however has crackling and temporary disconnect issues. Has anyone found any solutions to this? I’ve purchased a replacement Xbox Wireless adapter to see if this helps. Thanks!

Hello, Good day Aero, Just wanted to ask for your suggestions if you don't mind? 1. I have a Razer Hammerhead True Wireless X and the left side earbud is draining fast after a year. 2. I have sent it to a service center for a replacement and they did. They have replaced it. 3. However, the problem is, the replacement unit is also draining battery fast. It's even worse than my previous earbuds. Both sides. 4. Is it really that bad? I mean, the replacement is brand new, and just got out of the box. Charged it for 60 minutes. And even more.5. I tried to connect it to my Razer App, to check the battery level, it's way below. I am expecting a 100% charge.6. I can't even update the firmware since it's below 75%. I even try updating it while the charging. But it got stuck to 51% since the battery will make the earbuds turned off.7. My question is, is there a troubleshooting method to use about this? Since I tried check it every

I need an activation code to activate 7.1 on my Razer Kraken X Lite.I bought the headset a while ago and didn't activate it because I used it only on a PS4.Now I want to activate them because I'm playing on PC.I don't have the activation code or proof of purchase.How can I activate them?Edit: I've already achieved it, I was trying for a long time and I didn't get it.10 minutes after opening the thread I managed to do it. 😂🤣😂🤣

I cannot receive the verification code and a red message appears. Can someone help me?

I paid about $30 through grab and it still says pending after a long time can anyone please assist me