Replies posted by MontyA | Razer Insider

Replies posted by MontyA

18 Replies

H
haxenn
posted in Audio

Razer Kraken 7.1 v2 mic turns off

I've had the exact same problem recently, Iv just updated my drivers on Synapse and it seems to have stopped.

1
M
5 years ago
R
retroNeonCarrot044
posted in Mobile

Razer Phone 2017 network lock in the UK?

I would imagine that the phone would be unlocked as Razer don't really work with any UK telecoms. If I am wrong with this all you will have to do is contact Three, they will most likely ask you to get a Pay as You go SIM, this will allow them to then unlock the phone using that telephone number. As said before though, its unlikely that the phone is locked!

1
M
5 years ago
I
interactiveMediumRuby291
posted in Razer Synapse

Possible to change mouse settings without signing in?

You have to login to be able to edit the settings, once the settings have been change then they will be saved, if synapse is open then they should apply. Synapse does still work offline, you just need to be logged in before it goes offline.

1
M
5 years ago
S
SmouF
posted in Razer Support

Lags on my Razer Blackwidow Chroma V2

It is most likely Razer Synapse communicating with the keyboard. The lag could be due to a high CPU or RAM usage from the program. Another issue could be the connection between the Keyboard and the system.

7
M
5 years ago
M
MontyA
posted in Razer Support

Razer Kraken 7.1 V2 Calibration not working

[SOLVED] A broken registry caused this issue, since I have managed to fix this.

2
K
5 years ago
Vyadei
Vyadei
posted in Razer Support

Blackwidow TE Chroma V2 - Keys tend to input twice or more on a single press

from what you have said it could be 3 possible issues. It could be synapse, it could be the computer system or it could just be system lag. I advise to plug the keyboard into a different computer system and see if the same issue happens. Have you tested to see if this happens when synapse is closed completely? Have you tried to plug the keyboard into a different post as it could be a loose connection? Also make sure there are no Macros linked to the keys! Hope some of this helped, if you continue to have the issue Ill see what I can think of!

2
R
5 years ago
R
roxpow
posted in Razer Support

Mouse Razer Mamba TE

Also, make sure the wire isn't caught on anything. The slightest bit of tension on the wire can cause mouse movement. As these mice are so sensitive this movement can be noticeable!

4
R
5 years ago
M
Mehir
posted in Razer Support

Razar Deathadder Elite Issues

Yeah sounds to me like they have sent to a used mouse, if you planned to buy one new I advise to return it to amazon as it clearly isn't in a acceptable state. At no point should you have this issue. When you bought It from amazon, was the registered seller Razer or a different company? I know sending it back is a bit of a pain, but Its clearly been used before and sounds like it was returned for a reason!

5
R
5 years ago
S
SmouF
posted in Razer Support

Lags on my Razer Blackwidow Chroma V2

Try and Uninstall Synapse. Once done go to %appdata% and make sure that all razer and chroma files are deleted. Once that is done reinstall synapse 2 and update it. Once done restart the system and see if the issue works.

7
M
5 years ago
S
SmouF
posted in Razer Support

Lags on my Razer Blackwidow Chroma V2

Sorry I was unable to help. From this point I advise you go to the live customer support chat. https://support.razer.com/live-chat?option=product?option=product (Please note I am not a Staff member of Razer)

7
M
5 years ago
A
Anonymous
posted in Razer Support

Thunderbolt port not working on razer blade 2018

jason_nguyenI just got: https://www.amazon.ca/gp/product/B01M4J1DDP/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1 When I plugged it in it first froze my computer. Then I tried turning off thunderbolt security in bios. I managed to be able to have it plugged in without freezing my computer. None of my usb devices show up on the computer while plugged in through this dongle. Then I tried disabling discrete thunderbolt support in the bios. Still no dice. Have you checked to see if any other devices with a USB 3.1 work in these ports? If they do it may be an issue with the Amazon Product, not the system!

3
C
5 years ago
C
CHICKENGAMEPLAYS
posted in Razer Support

I have an error when installing razer cortex

This is strange as the website does state that Windows 7 is comparable. Have you had razer cortex on this system before or is this the first installation?

5
Razer.Caziel
5 years ago
B
bizpointBlue577
posted in Razer Support

Battery about to explode. What to do? :O

Best advice I can give is don't touch the computer anymore. Continuous use from now could cause the battery to leak which will destroy everything in there! Using this forum is probably a bit slow for this issue, I advise you go straight to a live chat, they should be able to direct you in how to get the issue fixed. https://support.razer.com/live-chat?option=product?option=product

3
Razer.Caziel
5 years ago
R
radioShadowpulse477
posted in Razer Support

Can't install Synapse 3

Have you tried to launch the application as an admin? Also make sure that the system security and firewall isn't blocking anything.

4
Razer.Caziel
5 years ago
F
FuchsiaRosexfresh277
posted in Razer Support

Razer Kraken 7.1 Chroma not working in Windows 10

Have you tried USB 3.0 ports. Also if you have a Razer Blackwidow or other razer keyboard with a USB port these should work.

4
M
5 years ago
F
FuchsiaRosexfresh277
posted in Razer Support

Razer Kraken 7.1 Chroma not working in Windows 10

Excellent, nice to hear you fixed the issue!

4
M
5 years ago
C
CHICKENGAMEPLAYS
posted in Razer Support

I have an error when installing razer cortex

Try to Uninstall Razer Cortex (and synapse if installed), once done go to your %appdata% files and check that all the razer files are deleted. Once you have checked that Reinstall both and see if the issue continues.

5
Razer.Caziel
5 years ago
R
radioShadowpulse477
posted in Razer Support

Can't install Synapse 3

Make sure that Synapse 2 is uninstalled, if the issue continues after that ill leave it to staff to reply cos iv got no idea! Good Luck with the Fix! (Don't forget there is a Live Chat which will allow you to speak directly with Razer Customer Support: https://support.razer.com/live-chat)

4
Razer.Caziel
5 years ago

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