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Unanswered questions

16205 Threads
Strykcraft
StrykcraftInsider Mini
asked in Razer Support
Raptor 27 (165 Hz) Firmware Update

I previously had been using this monitor on my other computer and it worked completely fine using a RTX 2080 Ti graphics card. however when I had to get a new computer and replace the other, I had gotten a RTX 4080 graphics card and there is no C-Type port on the graphics card, and the front or back case c types do not work for the update. Is there a way to get around this to do the update?

1410
Strykcraft
1 year ago
E
epicpigeonInsider Mini
asked in Razer Synapse 3
razer synapse wont start

my razer synapse wont start I've watched many tutorials on how to fix it. I've  reinstalled it. I've restarted my computer. I've  done everything but all I want to do is stop my keyboard from cycling lights its really annoying. so if anyone knows how to change the colour without synapse that would help a lot, thankyou.

420
E
1 year ago
S
ShadoerangerInsider Mini
asked in Razer Support
Replacement Battery Razer Blade 15 Mid 2019-Base

Good afternoon.  I need to order a replacement battery for my Razer Blade 15 Mid 2019 Base model.  Could someone please suggest a part from Amazon that is compatible with this machine?

500
S
1 year ago
ThulianPinksidehit753
ThulianPinksidehit753Insider Mini
asked in Razer Support
help me please

Well this is my first time on here but basically my razer deathadder v2 pro right click is not holding off correctly like I hold it to aim right n it doesn't hold long enough I have to hold it down very hard so it doesn't go back up. I dropped it n it's been doing this. Please help someone

150
ThulianPinksidehit753
1 year ago
A
AlcalazzInsider Mini
asked in Razer Support
Razer Synapse is crashing after clean install

I start my software Razer Synapse and its crashing like you can see on gyazo. I tried to reinstall 300 times. After clean reinstall, same issue. Razer Central starts to open and crashes repeatedly...https://gyazo.com/14ea44a80538afaa73c68a918d463e85im so mad with this razer program Can someone give me a solution?  REgards

491
M
1 year ago
I
interactiveBrickRed981Insider Mini
asked in Razer Support
Razer Synapse won t start

after yesterday the update came out my razer synapse 3 was unabled to start nothing worked like reinstall or repair now my headset sounds like crap without software no 7.1 Thx Soround sound and no personaled led on my keyboard does someone know when this gets patched?

50
I
1 year ago
VividCeriseguidepulse466
VividCeriseguidepulse466Insider Mini
asked in Razer Support
Razer Barracuda X

My Razer Barracuda X headset work perfectly until I used the headset with a wire, after using the wire it doesn’t work wireless. No audio in the headset 

200
VividCeriseguidepulse466
1 year ago
rushOldSilverbook564
rushOldSilverbook564Insider Mini
asked in Razer Support
Latin American Keyboard for razer blade 16

I want to purchase the new razer blade 16 with a Latin American keyboard but can’t find where. I’m not even sure if it’s available or will be in the future. Can anyone tell me. 

180
rushOldSilverbook564
1 year ago
X
XenockInsider Mini
asked in Razer Support
Deathadder COD Black Ops III Chroma help

Synapse says this is a Legacy mouse.  I want to change the colors on the mouse.  It’s only the wheel that lights up.  But every time I am in the Chroma app, as far as I can tell.  I have no capability to edit the mouse.  Either that, or I am missing where I should select the mouse.

60
X
1 year ago
Kernelz
Kernelz
asked in Razer Synapse 3
Synapse broken

I've already read a lot of posts/topics about this and it’s for sure something happening to everyone, but I wanna know if this specifically is happening to anyone else 😭 why is it trying to start a revolution on my computer </3333 Edit: just saw someone say the same thing so ig that's one person

1624
Enygizr
1 year ago
B
bitUnbleachedSilk316Insider Mini
asked in Razer Support
Blackwidow V3 + deathadder not detected and supported in synapse

Hello,Everything was fine, I made my own profile for my Blackwidow V3 and my deathadder. Then synapse updated, my profile is still working but my hardware is not supported anymore on synapse, cannot create new profile or macro. My Blackwidow and my deathadder doesnt appear anymore in synapse. I tried to uninstall and reinstall synapse and the problem is still the same. I really nedd to create some macro on my keyboard and Im not able to do it since nothing appear on synapse. Someone could help me resolving my issue ? 

542
B
1 year ago
W
WoodHerbInsider Mini
asked in Razer Synapse 3
Razer Kraken X headset Jack 3.5 output

I recently changed laptop (from an old 2015 MSI to a new Acer Nitro 5) and the new one automatically has Windows 11. The laptop does not detect my Kraken X (jack 3.5 output, not USB) nor does synapse. I can’t use the surround at all and ngl the quality of the sound without it is atrocious. What can I do ? I tried a bunch of things but they’re all useless since the laptop itself does not recognize the headseat as a 7.1 device  edit : I know synapse only works for USB BUT on my old laptop everything worked fine and I could use the surround and the mic correctly. Here I can’t even use both at the same time since it’s undetected.

660
W
1 year ago
C
CymirycInsider Mini
asked in Keyboards
RAZER HUNTSMAN V2 ANALOG - What keys are analog?

As the title asks, what keys are actually analog? I am one of “those” people who use the keyboard in their right hand and I tend to favour the arrows+numpad options. I am interested in the analog features and recently purchased a SteelSeries Apex with a similar feature only to discover the keys I use are not supported by actuation and now I am interested in the Huntsman V2 but before i buy I would love to know what keys are using the Analog Switches?  Just QWERTY (standard keys) or the full board including arrows and numpad?

271
FiszPL
Vanguard
1 year ago
B
BelaanKarianickInsider Mini
asked in Mice and Surfaces
What makes wireless gaming mice?

What are some important features and considerations to keep in mind when choosing a wireless gaming mouse, specifically the Razer Viper V2 Pro? How does the Viper V2 Pro compare to other wireless gaming mice on the market in terms of performance, battery life, and overall value? Additionally, what are some common concerns and drawbacks associated with wireless mice, and how can these be mitigated?

80
B
1 year ago
D
DunogRameduInsider Mini
asked in Systems
Windows 10 button driver fix?

I have been using Windows 10 on my device for some time now and it runs smoothly, except for two issues. Firstly, the volume rocker does not respond when pressed up or down. Secondly, the Windows button does not work. Does anyone have the appropriate drivers for Windows 10 to recognize these two buttons? They worked correctly in Windows 8 and 8.1, but stopped working after upgrading to Windows 10. Thank you in advance.

80
D
1 year ago
urbanshareOgreOdor810
urbanshareOgreOdor810Insider Mini
asked in Mice and Surfaces
Razer dongle defective upon arrival

As of right now, I’d ordered the Viper V2 Pro 2 days ago (28. February). It arrived today and as far as it seems is that the mouse is working well with the cable.The problem I’m facing is when trying to connect it wirelessly, my PC just doesn’t want to detect the dongle. I’ve also tried it on my NoteBook to make sure it wasn’t the port of my PC causing any issue, though that failed as well.It’s not possible for me to update the firmware or use the dongle utillity software seen as they both require you to insert the dongle, which mine obviously doesn’t get detected. 

601
FiszPL
Vanguard
1 year ago
D
dmoturi3Insider Mini
asked in Mice and Surfaces
Basilisk X Hyperspeed Stopped Working via Bluetooth or 2.4

My Basilisk X Hyperspeed stopped working randomly.  I’ve tried just about everything I could think of, and found online.updated firmware swapped out batteries attempted to use it on another computer (via bluetooth) connected usb dongle to different ports attempted the pairing utility updated windows restarted multiple timesThere are no other devices emitting a wireless signal around my computer, nor have I made any changes to my network. 

5621
FiszPL
Vanguard
1 year ago
N
NantrickEgamlanInsider Mini
asked in Audio
What's new in Razer Audio?

What is the nature of the update that has been recently applied to the mobile Razer Audio app, and more specifically, what new functionality has been incorporated to provide support for the Hammerhead Hyperspeed Xbox edition?

200
N
1 year ago
T
TitoTomInsider Mini
asked in Razer Support
2021 Blade 14 Battery Replacement

I have a 2021 Blade 14 which is out of the warranty period and has a bloated battery. I am not located anywhere near a Razer Repair Center and was wondering if there was a way for me to buy a replacement battery and perform the replacement by myself. 

640
T
1 year ago
S
SomeenKopatriInsider Mini
asked in Razer Gold & Silver
Why will silver and gold prices increase despite the Federal Reserve?

What factors are contributing to the expected increase in silver and gold prices, and why do some believe that the Federal Reserve will be unable to prevent this from happening?

170
S
1 year ago
B
BobbyTanomrfpInsider Mini
asked in Razer Support
I've noticed that the rubber surface on the left finger holder

I purchased a used mouse, which has been functioning perfectly. However, I've noticed that the rubber surface on the left finger holder has started to peel off, exposing the glue beneath. While I can temporarily push the surface back into place, it eventually comes off again. This is a cause for concern. I'm considering using super glue to fix it, but I'm not sure if I should first remove the existing glue and then apply the new glue to the surface. What would be the best course of action?

60
B
1 year ago
M
MartinnnnnVInsider Mini
asked in Razer Synapse 3
When do they fix Razer Synapse?

I will still waiting

410
M
1 year ago
Longpunpuc
LongpunpucInsider Mini
asked in Razer Support
What happen with my Blade 15 window

my Blade 15 everytime i start up, it will shut dow and restart and shut dow, i need to wait for 3m till it finally start up, and my Synapse too, 

40
Longpunpuc
1 year ago
B
BrohaffeyInsider Mini
asked in Audio
Blackshark V2 Pro Headset No Longer Recognized in Synapse 3

My headset is no longer being recognized in Synapse 3. I’ve tried updates/reinstallations to drivers, software, OS as well as closing all tasks and various other possible fixes. After directly downloading the latest firmware for the headset and installing it manually, Synapse still can’t recognize the headset which means my mic is stuck on default settings with no sidetone (very annoying). I’ve seen other posts on here saying that there’s been issues with Synapse since the latest update, but I didn’t see any that listed this specific issue. It’s possible this started with the recent update as I just installed it today, but I hadn’t tried to access the headset in Synapse for quite some time before that, so I cannot confirm the change is recent.

641
B
1 year ago
R
RoxyTeaInsider Mini
asked in Razer Gear
Razer Kraken Kitty In White

Hi there! I’m wondering if there are any ongoing plans to release the original razer kraken kitty in mercury? I am dying to buy one, I’d pay double what it’s worth, my whole setup is white and i’m sure there are other girls (or guys!) out there that would love a white version to match their setup like me! thanks in advance!

411
L
1 year ago

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