The Razer Armory

How to get quick silver?  

I tried to register razer blackshark v2 x headphones, but writes that the product has already been registered

I recently purchased a Razer Blaskshark v2 X headset, However, when I went to register the product on Razer's official website it says that it has already been activated, so I can't activate and download the program to use it with 7.1 surround sound, I would like to know if I can obtain the key code another way or if Could some moderator help me? Thank you in advance for your understanding

 Hi, my phone number is active but I can't get the code, and there's this message that's popping up 'There was an unexpected error. Please reload the page and try again.' Is anyone experiencing the same problem?​​​  

Anyone else surprised that you couldn’t use Razer Gold to buy Razer products?I won a Razer Gold giveaway!Woo!But I didn’t apparently quite understand what that meant, because when I went to use it to buy the Sneki Snek plushie it turned out it was for in game stores and items. I’m still grateful for winning and used it to get some Spotify credit! But I really had my heart set on the plushie!Also a little surprised I couldn’t use it for a Steam gift card?

I want to reset my 2-factor-authenticator app to purchase stuff with my Razer Gold but I can no longer use the 2-factor authenticator app I used previously and I’m not sure why. Furthermore, I cannot access my backup codes.

Well, having tried and returned two 2023 Razer Blade 16 Mini-LED models (one with RTX 4080 and another with RTX 4090) over various display issues I crossed my fingers and bought a 2024 Razer Blade 16 mini-LED with the RTX 4090 and am very happy with the display.  The single dimming option yields spectacular results for standard use and the multi-dimming zone selection is equally spectacular for gaming and watching movies.  Though I am not aware of any audio changes to the 2024 model, I would swear the audio is better as well.  I also have the impression the fans are producing a higher quality, lower decibel sound.My only small critique on the display is that the single dimming zone control (i.e. ‘LOCAL DIMMING’) is not part of a ‘profile.’  As a result, unlike other settings in Razer Synapse I can link to the launch of games, I have to manually toggle local dimming on or off.  I assume that is just a bug they will fix.While I need to do more performance testing

I have an issue with Viper V3 Pro, whereby the cursor randomly snaps (jumps, teleports, or what you may call it) to the top-left corner of the screen. This happens once or twice every 5 minutes. Interestingly, it never occurred in-game (knock-on-wood), only on desktop and other applications. Did any of you have similar issues? Is there a fix or should I ask for a replacement? 

I recently found out about this keyboard from Razers Discord. It looks to be only in China but I was just wondering if we could be seeing this board be released to the rest of the world in 2025?

I have a quick question about my Huntsman V2, are the Switches able to be hotswaped? because i've been looking into getting some of the Linear Optical Switches instead of the Clicky Optical Switches it came with. any info would be great, Thanks!

Hello, for the last year or so my headset has been refusing to connect when I plug in the usb dongle, only after numerous attempts does it connect and get detected by the computer. Sometimes it can take hours to get lucky by plugging it in, in just the right way so it’s detected and connects. Is there anywhere I can get a new dongle that would work with this headset? If I’m out a roughly 200$ headset cause of a 3$ part I’m just going to buy a different brand from now on.

How do we know what rank we are and how to get to Insider rank?

I was wondering how to rank up. In the monthly giveaway as a insider mini I cannot win if I do not rank up… Got any tips?

I have wireless razer kaira for xbox and randomly the Audio start to crackling. Only way to fix it is to turn off and turn on the headset. but the crackling it might come happen again in the next 30 min or so. I tried to exchange them with another pair and same problems. latest firmware on xbox and latest firmware on headset. I've heard it's a common problem and can't believe Razer haven't released a fix yet. Any help would be much appreciated.

I’m trying to earn silver by playing the game of the week, but even though I launch the game through Cortex from the Rewards tab and hit Play it still won’t see that I’ve been playing and shows my Silver earned as 0. Any ideas what I might be doing wrong?

while playng a game my mouse cursor just wont move after a few seconds i have tried everything to fix but the problem just wont go away

My Naga v2 hypershift is being super weird. I was playing Throne and Liberty and had the profile set to default (number pad), and it starts using my Helldivers 2 profile. It says it's on the default profile still. So I leave the game to try and fix it and it starts using my First Decendant profile! 

i was wondering if i could connect my nari headset with a basilisk dongle or should i buy a new one since the guy who sold me the headset said he lost the dongle

As this is about THX-related merchandise, I’m not sure if it would count as Razer Gear, so I’m putting this in off-topic.For a while, I’ve had this idea for a collection of THX-inspired gear: shirts with designs inspired by trailers like Cavalcade, Amazing Life, the Tex trailers, and, of course, the iconic GOATed legend that is Broadway; Funko POPs of Tex and other characters, wallpapers of scenery from Cavalcade, Amazing Life, and Genesis, and desk sculptures showing Tex interacting with the THX logo (for instance, fixing it like in the original Tex trailer, hooking a cable from a storage panel in the X into a moo-can toy from Tex 2, etc), among others.Of course, that’s probably my inner logo nerd talking, but still, I wanna see things like this.That said, I also want to hear your ideas. What do you think should be made into THX merchandise?

Just posting to share my experience with the Blackwidow v4 pro. Purchased around 9 months ago, about a month ago I started to notice occasional double spaces where I only intended to put one. I brushed this off as a typing or software issue on my end and ignored it until it started to happen every 3-4 presses of the space bar. I followed the online guide and tried reinstalling and updating my firmware and synapse software, which made the problem significantly worse. Now it only registers a space bar press about half the time and the times when it does register them, they’re often double presses. It also started to happen with other keys. I’m working through the support process in hopes of receiving a replacement (which, based on what I’ve seen, will likely develop the same problem again another few months on). Just posting this to add to the chorus of people experiencing this issue in the hopes that Razer will eventually address what is clearly a hardware issue and not one of user e

I have a newly purchased Death Adder V2 Pro.It all works fine when connected via the supplied USB cable.  The Synapse app shows its fully charged.  But when I disconnect the cable, nothing lights up, not even the profile light.  At that point Synapse shows its powered off, but I can’t get it to power on.Yes, I updated the drivers.

I lost my wireless transciever

I have a Razer Blade 15 Mid 2019 Base Model (RZ09-03009E97) and the RGB lighting is not working on the keyboard. Tried reinstalling Razer Synapse, changed the CMOS battery but nothing works. Sometimes the lighting works when it starts from a shutdown but doesn’t hold up. 

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I encountered an error preventing me to get my OTP thru SMS