The Razer Armory

The keyboard is detected, but it is not displayed correctly, there is no visual image of it. Synapse 4, already reinstall, with admin. with VPN, i thought that image doesnt download because i`m from Russia, but after reinstall its still 0 result

I have a naga v2 pro that feels like the switch on the underside of the mouse has gotten loose or something. If I change it to Bluetooth, it doesn't change to Bluetooth unless I apply constant pressure and will revert back if I stop. Similarly, changing down to 2.4ghz sometimes doesn't work given that the lights are all off.  If plugged in via cable everything is fine, but that defeats the purpose of the wireless aspect.  No warranty, so I'm open to mouse surgery if there's a tear down guide anywhere. 

Hi, I have been noticing the same issue happening on two keyboards now which is when I have it set to turn off after a few minutes with my mouse and monitor, and the they all turn off normally however the keyboard wakes up few seconds after that without touching anything. The strangest part is that it sometimes works normally and stays with turned off lighting but mostly just turns on again.Below are the settings I use:I have tried changing both timers and when to turn off the lighting but nothing helped.Went through windows 11 cmd and turned off all wake timers but still doesn’t work.Closed all processes and apps and reinstalled synapse but still nothing.Can anybody help me with this one as I do not know what causes this, thank you in advance!

Hi EveryoneI'm considering upgrading my gaming setup to a Razer Blade laptop. For those who have used one, do you think they live up to the hype? What has your experience been with gaming performance, especially with the latest games? Thanks!

Can you help me with my 2 step verification/authentication because my mobile number didnt get any OTP and I dont have my back up code.

Razer app does not see my product

I recently got gifted a pair of Blackshark v2 x and the activation code for the spatial audio was missing (yes I know they don'tincluse one). I followed the steps and Razer sent me one via email but when I put the code a message appears that the code is invalid and I can't find any way to get a new code. Can anyone help me?? I really need help.

Hello, I recently got a new Razer Huntsman V2 Analog and while the keyboard does not have any functional problems the high polling rate of 8000Hz is lagging my pc while playing some games, so I was wondering is it possible to change the polling rate in the Razer Synapse 3 software. Thanks.

How do I use my razer gold account balance to purchase a razer gold gift card?

Hi, about 1 week ago I started having problems with my scroll on my Viper v2 pro, when I’m scrolling down, it goes up a bit and the opposite happens when scrolling up, perhaps you know how to fix it? Firstly, I thought that it could be some software issues, so I tried all the official solutions that razer gives, but it didn't help. What else can I do, could it be repaired? It's an annoying thing. Thank everyone in advance.

Hi, do you have the M key of the Razer Blade Stealth 13 ultrabook (Model: RZ09-02812E71)? I just need the black key where the tabs at the back broke or one that is compatible. Do you ship to Brazil? How much is the product and shipping?https://ibb.co/W2Z6Wtnhttps://ibb.co/S57KBH6https://ibb.co/Zxj7S0L

First of all hello, I bought a deathadder V2 Pro about 2 years ago and now I noticed that the mouse moves back and forth during the game and I am very disturbed by this situation, it was not a problem before.And now I understand that when I hold the mouse upside down and try to shoot someone while in the game, it suddenly disconnects and comes back, please help me.

 I need the serial number on the box to enable Razer's 7.1 sound feature, but I lost the box because I moved recently. How can I fix this?

Hello all,I own a wireless Razer Nari Ultimate THX and I have lost my USB Receiver. Is there any way to purchase this again from Razer?Thanks in advance

I bought razer kraken v3 X but i didn t receive the code for activation 7.1….what can i do ?

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Good day,Can somebody help me, my razer blackshark v2x usb version is not detected in my synapse v3. Tried restarting my laptop and reinstalling the application. My razer basilisk x hyperspeed is detected. I am just having problem with the blackshark v2x usb

Hey everyone!I’ve been researching laptops recently, and I’m curious about how AMD 2-in-1 laptops stack up against Intel-based options, especially for multitasking and gaming. With AMD 2-in-1 laptops getting a lot of praise for their performance and efficiency, I wonder if they’re a better choice for a versatile 2-in-1 laptop.Here are some specific questions I’d love to hear your thoughts on:How do AMD 2-in-1 laptops perform when handling multiple apps or tabs simultaneously? Are they good for gaming, particularly with integrated GPUs like Radeon graphics? How do they compare in terms of battery life and heat management?If you’ve had experience using both AMD and Intel-powered 2-in-1 laptops, I’d love to hear which one you think offers better value for multitasking and casual gaming. Any recommendations or personal insights would be super helpful!Looking forward to your thoughts! 😊  

hello i wanna ask for help because this is my first time using this transaction, my razer account say's it's temporarily lock, i hope they have solution for that because i need to top up on my game ASAP

Last year I bought a razer Kraken X lite headset and activated the 7.1 Surround sound. I reinstalled windows and I don’t know how to get another activation key

can you help me ?  my sorround activation code is not working ? please can you help me my e mail . ahmtsmsk07@icloud.com 

I am have issues with my s and d key. they are intermittent, sometimes they register and sometimes they do not. At times they take multiple clicks to register. I am also having issues locating the correct firmware for it, maybe it needs an update. What are some troubleshooting steps?

Hello,I've been tearing my hair out for ages over an annoying problem. I would like to use Wake on Lan to boot the laptop remotely. Unfortunately, there are no settings available in the BIOS. Everything is configured correctly in Windows, but it just won't work. The Magic packet definitely arrives, I was able to check this with a network recording.  Is this simply not possible or no longer possible with this device? Alternatively, it would be enough for me if I could set the laptop to boot up after the power supply has been plugged in, but the very slimmed-down BIOS is not usable for this either, as there is no such power option.  Can you help me? Thank you very much :)

So the keys on my Razer Huntsman Mini, specifically “R”, “shift” and “W” are not typing unless I activate the “FN + Y” macro shortcut, and I do not know how to reset this back to normal because now the keys aren’t working. The keyboard is completely clean as it is brand new and I’m already having issues with this. It is very frustrating because I can’t play any games so some help ASAP would be greatly appreciated. And yes, I have already tried a new USB port, resetting all of the Razer apps, and I even disconnected the device from my pc and nothing is fixing the issue!

As per the title, my Viper Ultimate gen 1 is not charging on the charging dock. It is "breathing" as if it is charging, but it is not charging, it will remain red even after sitting on the dock for days. I have plugged it into different ports, directly to an outlet, and tried with the bluetooth usb dongle plugged into the computer and the dock. All the answers on here or other forums are to clean the pins and connections with alcohol and Q tips. Or they say to plug the cable into the mouse directly. I have cleaned it, with no success. Plugging the cable into the mouse directly isnt a fix, just a workaround. I paid for the the dock, I should be able to use the dock.