The Razer Armory

Hey all, I have recently got myself the razor kraken v4 headset and the surround sound is not working, I’ve tried activating the 7.1 surround sound by paying for it and even still everything is mono audio, all left and right channel is combined, so if I have someone in game shooting on my left I can hear it on my right too, so it makes it impossible to know direction of noises, anyone know if there is a solution? thanks in advance 

Keyboard will not work w/o synapse, cannot log in to my pc with keyboard, i have made sure that all firmware is current, downloaded the new synapse, still not working. anyone able to help me out?also on windows 11, not sure if that matters 

My Razor Ultimate Blackwidow Keyboard is finally starting to have signifcant wear on it after 13 years I got it back in 2012. So I have been out of the loop with modern keyboards is there a razor keyboard that give me similar feel to what my og keyboard gave me. I believe they keys are MXBLUE switches. 

GreetingsFor quite some time I had issues with my keyboard not registering keystrokes of some keys, so I’ve been thinking of replacing the switches. I’ve tried resetting the keyboard and it’s been cleaned several times a year, but some keys just don’t register the stroke at all and some miss it from time to time. Led lights are on on all the keys. Are the new orange switches compatible with 2016 keyboard, since it’s not RGB? What are the issues I could face in this endeavor?Thank you for the replies.

Hello, I recently switched to the basilisk v3 pro and I love it, the only problem is that the scroll wheel wobbles horizontally and vertically, Is this normal or should I ask for a replacement?

Hello, I am a user of the Razer Synapse software and I have been using it for a while now to customize my Razer peripherals. However, I have noticed that when using the Hypershift function, it can be difficult to identify which buttons have macros assigned to them. I would like to request a new feature in the Razer Synapse software that would allow the individual buttons with macros assigned to them to light up when the Hypershift key is pressed. This would make it much easier to quickly identify and access the macros I have set up. I think this feature would be a valuable addition to the software and would greatly improve the user experience. I hope that Razer will consider this suggestion and implement this feature in a future update. Thank you for your time and consideration. Surace *created with OpenAI*

After windows 11 24h2 update, BlackShark v2 Pro (2020) cannot play sound normally with choosing the “razer thx” sound enhancement in windows setting. After closing it, soundplay was fixed. But closing the sound enhance causes all setting in synapse cannot be adjusted, like eq and something else. Hope it can be fixed soon. 

That’s all I want. Three top buttons, 2 inset buttons, the mouse wheel with the side clicks, a button below the mouse to change profiles, and at least 9 easy to reach buttons for my thumb. Everyone makes mice lacking at least one thing I want. Most of the time they don’t have the third top button, just left and right click. Or they don’t have the two inset buttons by the left click. Or if they have all those then they only have 8 buttons easily reached with the thumb and this annoying slightly pointy plastic bump where the center button would be, and then two more buttons significantly far above them that’s hard to reach.I don’t care about a bajillion DPI, I don’t have a delicate touch, I don’t care about weight, I don’t have a delicate touch so shoving a heavier mouse around is fine, I don’t care if its wired, I outright prefer wired mice anyway, and if I had my way the *PERFECT* mouse would do all this and also be tilted some for that ergonomic-ness. So uh. Any chance they’re plannin

Hello everyone, i have a Viper V3 but i recently discovere that i didn’t have anymore pads under mouse due to overuse i guess. And was wondering if you have any recommandations of reference about that because unfortunately Razer don’t provide replacement for this type of piece. And also , i saw that they provide on top of the mouse and would like to know what if you put them if the mouse because sticky if they goes away ?

Hey everyone,I recently got a new laptop and was wondering how well it works with Razer Synapse and Chroma RGB devices. The IdeaPad Pro 5 14 inch 32 GB laptop seems powerful enough for gaming and productivity, but I want to make sure it fully supports Razer’s software. I use a Razer keyboard and mouse, and I want to ensure full compatibility, especially for custom lighting effects and macros.Has anyone tried using Razer Synapse on this laptop? Does it run smoothly without issues? Also, do Chroma-enabled devices sync properly?Let me know your experiences! 😊

i miss the 3 last code from my razer gold card by over scratch 

If you are having problems with no audio,not paring even when using a wired connection,random disconnection,etc it’s because of the poor build quality.Exterior of the headset looks great but wait until you break it open and look inside.I found out that they skimped out on soldering wires and instead just hot glued them to the boards.It was only a matter of time before it went to garbage.

So, 2 days ago I bought Razer Kraken X Lite, came home and today I wanted to try surround sound, 1st I was having problems with Surround Sound App and I was reinstalling it 5 times, after that I finally installed it, when I wanted to log in it said “No authentication found”, I was searching the fix on Razer Insider but couldn’t find anything, I only found 1 mod that said “Uninstall the app, restart the PC and install it again”, I did that 3 times nothing happened. Please someone help.

I paid 2 amount of razer gold with PayPal to have 35€ for a game, I was waiting few hours to see if this would change, but the status won't change, it stays on pending.The only way I saw on the forums for the other people to get it resolve is to post the exact same problem on this forum.

My keyboard is showing up in games as a controller, anyone know how to help?

Hello, I have a question about my razer wireless keyboard and mouse. I've lost the USB key that connected me to my Xbox or computer. How can I get back a wireless connection - is it enough to buy a USB 2.4 key? Or won't it work?If you can help me, I'd be very grateful. Thank you, have a nice evening 

Soo I try to use my keyboard as wireless for a while but before that I got a problem with battery is not charging up so I thought that might be the reason why I can’t use my 2.4ghz but it still not work, I try to use Razer keyboard pairing utility but it can’t find my USB dongle even tho I changed to different USB port then I try to use, then I also try to update Hyper Speed Dongle it can’t find my dongle when I plug in, I so sad abt it is there any solution through this? or I need a replacement for the dongle? Please help me. I really appriciate for any suggestion.Thanks guys!!

Hi, i have my viper ultimate mouse for around 2 years and i didnt had any trouble and suddenly i woke up this morning and it started to blinks a random color (Pc constantly announces to put it on charge) but at same time it says is on 80% battery and its like turning it offI Tried to uninstall drivers, update firmware, unplug etc and nothing has happened still doing the same 

so when i am on wire mode the mouse working when i connect usb cabel to dongel itys showing that is working but my mouse starting to light up white and not responding 

Bonjour j’ai acheter un clavier hier depuis le site cependant j’ai passé la commande en tant qu’invité. Je voulais savoir comment je pouvais suivre mon colis car sur le mail reçu je n’arrive pas a voir du fait que je n’avais pas de compte merci pour votre réponse 

I'm having trouble reloading Razer Gold, it keeps telling me "This purchase transaction cannot be found" and I can't seem to find much of a solution. Any help? 

Hello there. I recently purchased a RAZER Naga V2 Pro. Generally, I really like this device but there is one issue. I use the mouse in bluetooth mode for battery saving purposes. But every time the mouse awakes from sleep, for the first 2-3 seconds something strange happens with the scroll wheel. It either becomes very stiff and requires massive force to scroll, or alternatively there's absolutely no resistance when scrolling. After 2-3 seconds the scrolling settings are applied to the ones I set in Synapse. In other words, the movements of the mouse awaken it but the scrolling settings are applied with a delay. If I switch to 2.4 ghz mode, this problem goes away, but I would still like to use bluetooth to not charge as often. Basically, I could set the maximum sleep mode to 15 minutes but event that is sometimes not enough. It may seem like a trifle, but every time you step away from the computer and pick up the mouse, you experience these unpleasant feelings. Has anyone else encounte