The Razer Armory

I have two Naga Pro mice and two Naga Pro V2 mice, all with their respective mouse docks.On one of my computers, I have jerky scrolling (and already have blown air into the scroll wheel), and so wanted to switch mice between two computers to troubleshoot.But when the mice are switched, leaving the docks in place, the mice are not recognized by their “new” systems.How do I “un-pair” or “re-pair” the Naga mice with the “other” mouse docks?

Hello,I recently purchased a Razer Viper V3 Pro mouse with serial number PM2435H32109071. Unfortunately I lost the dongle that came in the box and that was unfortunate. What can I do, the dongle on the site does not support viper v3 pro.

How do I change the color of my Razer Ornata v3 x without using Razer Synapse. I play on PlayStation and I'm wondering if there is a combination of keys that need to be pressed to change the colors.

Recently had a kraken v3 pro hypersense delivered and tried to set up the wireless connection. I plugged in the dongle and turned on the headphones and there was a connection between the two (I know this because it played the sound on the headset that mean it connected) However the computer itself would not recognize the headset and neither would synapse. Even when I used the audio jack cable, I received sound but synapse couldn't detect it. I tried everything from completely wiping synapse from my system, even making sure to install the software that deletes any and all drivers. I made sure my drivers were updated, I refreshed synapse countless times, charged the headset fully, and tried multiple USB ports for the dongle to No avail.  I cant even make sure the software on the dongle is updated because it simply will not recognize it. If anyone has any answers or suggestions, any and all help would be appreciated.

Are playing games the only way to get Razer Silver?

My RAZER KRAKEN V4 broke. Are there any better headsets that have a better sound systems available.

I am interested in fortnight what is a good mouse for this game.

Hello. I purchased Kraken v3 Hypersense. Synapse software works successfully. However, when I want to update the headset firmware, I get the "firmware update failed" error. Many people are experiencing this problem. How can I solve it? 

My Leviathan V2 all of the sudden stopped playing any sound, and not visible by PC. But. I can connect to it via Bluetooth (still no sound) and even control RGB with mobile app. Do you know how to fix that?Tried different cables, laptops. Nothing. Thanks 

Please fix this. Why Razer gold have this stupid problem? Everyone is complaining. 

As from the title, my transaction has been pending for 2 hours now. I don’t know what to do, and my transaction this time was quite a big amount. Hopefully, a support agent notices this post and raise my concern to the Razer Gold Team.Edit: Already made a ticket for this. Can’t contact any support agent too.

I need the latest stable driver for my graphics. The issue I have it their are no RAZOR updates for this since 2020.Based on the Adobe check how on earth can you update the driver without gettng the black screen so many people have mentioned. 

Hello everyone,and happy new year!!! Has there recently been an increase in prices for some products in EU RazerStore or is it my idea?To be more precise I am talking about December.Can someone please explain what is the cause of this, if it is true.I am curious to know if it is based on some fact or is it just random. Thank you and again, Happy New Year

I have a razer serval that my cousin gave me. I was playing hollow knight on it when I realized the lt and rt buttons weren't working. When I click lt or rt, it isn't registering. Please help. 

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Hello, I have been running into an issue with the left joystick of my Razer Wolverine V2 Chroma where as I play games like Destiny, Halo, and Modern Warfare 3, my movement will  randomly slow down or totally stop despite holding the joystick forward.I have to go so far as pressing the joystick forward quite hard  to the point it hurts my thumb to maintain movement. I had tried to adjust the controller deadzones to be more sensitive to offset the issue, but this did not work either. It also seems to be made worse by controller vibration which can cause movement to stop as well. This has been a very sudden issue and I am unsure of what is damaged or how to go about repairing it in any way, any help would be greatly appreciated.  

My basilisk v3 was working normally all day but suddenly just shut off and hasn’t worked at all. Not on the Bluetooth or 2.4 mode. No response as well when connecting manually with usb c to usb c and usb a to usb c on any device. I’ve tried the factory reset and see no way to update the firmware without the mouse actually working. I’ve also made sure windows is updated fully. Is this simply just mechanical failure and is it done for good? I received this mouse as a replacement 7 months ago and since then it has failed to charge wirelessly to my charger and occasionally freezes up in game which can be fixed by pressing the scroll wheel. Any help would be appreciated.

Hey there! Recently i ve encountered an issue with my blackshark’s v2 microphone and i think its software related since it started right after i firmware updated it, and when i use its mic without its razer usb sound card connected, it works fine, but whenever i use razer usb sound card to connect it to my pc, for example to have a discord call, its quality just drops to the floor. Does anyone have any insight on this issue? 

มีใครช่วยฉันได้บ้่างไหม 

Why do they tell me that the account is invalid whenever I want to buy something with the Razer Gold wallet? And when I want to change my account password, the code does not reach my phone number?

I have a problem with my razer barracuda x , I lost my USB-C to USB-A adapter and buying a replacement takes 2 months from my country, can I use a generic USB-C to USB-A adapter to use on my motherboard? Or does it not work unless it is the Razer one? someone please help me

I just bought this 6 months ago, and it stopped working suddenly. There is a little light at the sensor though but the pc doesn't detect it, and yes I already tried different usb ports and even tried to use it on a different pc. Any help? 

Dont let the Circular positioning of the thumb buttons slowly fade away!!I have played with the Hex formation on Razer Naga Hex and Razer Naga Trinity for ages now and i fear the day that I have to change to a different thumb pattern….!! Because there are no other mice on the market that provides this.It’s PERFECT for my MMO and Moba gaming. #SaveHex

Hello,I have a Razer DeathAdder V2 X HyperSpeed mouse and I lost its dongle. I was wondering if I could use a dongle from another DeathAdder V2 X HyperSpeed and pair it with my mouse? Would this work?