The Razer Armory

Hi there any one know what’s the black sticker under lid (on top of the vapor chamber that cover some screws) is called ? Thanks

I recently purchased the Basilisk V3 Pro with the wireless charging station. I’ve had it for about 2 weeks now. When I first got it, I had a hard time getting it to charge wirelessly but after unplugging the doc and reinserting the puck, it started to work.  2 days ago, it was to about 4% battery so I put it on the charger during my break and it charged up a bit. The dock lit up red and went up to about 10%. All good there. I finished my workday and put it back on the charger. Again, it lit up red like it was charging. I left it alone and when I went to use it today, the dock was cycling through the colors and the mouse is unresponsive. I have unplugged and replugged the dock, removed the charging puck, cleaned the pins, and put it back on the charger. Nothing. So I plugged it in via USB to my computer to try that. Again, nothing. I have also tried the reset with the left, right, and center buttons but it didn’t do anything either. I’m fairly confident its completely d

Anyone know how to find the 7.1 surround sound activation code if I threw away my packaging for my barracuda x headphones? I also threw away my receipt so I cannot give proof of purchase either. Any help would be greatly appreciated.

Hi, I had put my supercell ID and wallet has sufficient amount but when I tried to checkout. It said purchase fail. What’s going on?

There are various button caps in online stores. They are similar, but they cannot be replaced by kitsune button caps. If the button cap gets damaged over time, can I buy only the button cap separately? I hope we sell button caps separately.

hi there,ihave a blackwidow v4 and while gaming the keyboard very often is lagging...For example whille using W,A,S,D keys for movement in game it seems that its long pressing the buttons and delays a lot.Sticky keys deactivated.Firmware last version-delleted and installed synapse again poll rate 1000….Tried diffent usb ports stilll the same...Any idea what could be happening ?

Hi,I spilled beer all over my Deathstalker V2 Pro TKL and while no damage was done and I cleaned all the keycaps the keys are sticky. I read that this is a hot-swappable keyboard.Does that mean I can remove the keys without desoldering? How do I remove the keys is there a video?Many thanks!

ola, comprei recentemente um headset razer black shark v2x, na caixa não veio o código de ativação do audio 7.1, entrei no site da razer para cadastrar o headset e pegar o código, mas tive uma surpresa, meu headset que é nova consta como já cadastrado. como posso resolver esse problema?  

Over scratch pin

When i turn off the rgb in the keyboard some keys still on but on dim blue (like when u press on fn key) win key,fn key,enter and left shiftHow can i solve this problem

The question: I am looking to attach a second external monitor and the HDMI port is already in use. What’s the least resource intensive way to add an additional monitor? Details:12th Gen Intel(R) Core(TM) i7-12800H   2.40 GHzNVIDIA GeForce RTX 3080 TI32.0 GB (31.7 GB usable)Razer Blade Advanced 15 (2022) My laptop has two USB-C ports, three USB-A ports, a power port, and an HDMI port. I don’t use this laptop for gaming but for video and photo editing. I currently have a USB-A port in use for external drives (via a USB-A hub), another USB-A port in use for video/photo editor controls, and the final USB-A in use with a mouse.  One USB-C I use for an M.2 drive for active editing, and the other I use for CF-Express card reader. The HDMI port is used for a monitor I use for color-grading. I would like to attach another monitor for additional color-grading controls or to run supportive applications. It doesn’t need to be a fast

Hello, I've just fitted a Leviathan V2X to my setup, but the usbc cable supplied is too short. what kind of usbc cable would you use to extend the original? an extension cable or a complete cable?would this be correct?USB 3.2Gen2 Extension Cable 0,5M,20Gbps 100W/5A USB C Male and Female Compatible USB C 3.2, USB 3.1, USB 3.0, 4K@60Hz

My device : Razer Blade Pro 17 2019 (240hz FHD)I was trying to find the Dedicated GPU only mode，and i couldn't find itAs the website shows that this specific model (Rz09-0314x) has Dedicated GPU only mode,but i couldn't find it in neither Synapse and NV control panel nor bios.Any answer will be appreciate.

I had this for my birthday last September and I love it. I don't use it everyday but when I do I play for a few hours on COD. Very good controller. No issues... all of a sudden yesterday I'm running around after the game just started then it just started saying controller disconnected as soon as I go to shoot my gun. It works fine in menu and home etc. Just as soon as a game starts it does it. It's very frustrating. I went on amazon yesterday and I bought a new lead with the last of my money thinking it would fix it and it came just now, I couldn't wait to plug it in and its still doing it :( please help me I haven't got the money to buy a new controller 

My a key is sometimes not responding. its not dirt cause i removed the keycap and cleaned it. i also reset the keyboard through synapse and did a firmware update. do u guys have any clue how to fix this?I have the blackwidow v3 tenkeyless

Not mentioning "tech issues" what would you change about the design of Razer laptops? Or would you say they're pretty perfect design wise? Honestly, the only thing I'd change would probably be the proprietary charger.. that's the only thing I'm not a fan of, I'd use the standard barrel style charger or maybe a USB C charger if possible and probably find a way to put it in the back out of the way. Some of the other things I'd change would be a better mechanical keyboard with a number pad and a fingerprint sensor. What about you all? 

I have come to the conclusion that I will be avoiding Intel for my next laptop purchase and will be going with AMD due to their superior chadlike power efficiency. I do not like the battery consumption on the Intel CPU laptops and the Ryzen AI 370 chip is only in the 14 inch form factor sadly. The new Ryzen chips are amazing and the iGPU included with them are powerful for their size. If any Razer employee sees this, we want AMD CPU + NVIDIA GPU in the upcoming 16s and 18s. 

Is it compatible with laser phantom keyboard keycap wooting 60he keyboard?

I have a Bas Ulti that is just leaving me stumped. I just got a new pc with windows 11 and the mouse will not charge. When docked, it THINKS it’s charging. It knows it should be. But the percentage never goes up. (Wireless use is unaffected only charging is issue) Yet if I plug it into our other pc with windows 10, no problems at all. Charged perfectly. I’ve tried uninstalling synapse and reinstalling. The versions are the same on both PCs. I’ve tried both synapses (3.0 and New). I’ve updated the drivers for it. None of this has worked. It won’t charge by bring directly plugged into cable to pc either. The windows 11 pc is the only thing it refuses to get any charge on (but acts and thinks it’s charging). I’m dumbfounded. Razer sent a rma form to me, but I’d rather not since I know it works and is fine but some thing between it and 11 are not meshing. Anyone had an issue with win11 and their mouse? Did you find the answer? I’d rather not rma/buy a new/keep it plugged in permanently

I had my deathadder elie for 9 years now and I thinking about switching it. Thing is, it is such a great mouse that I don't know what to replace it with. Had thoughts about just buying a new one. Any recommendations? 

Why doesn't my Razer Barracuda Pro headset receive the 7.1 surround sound activation code?

My Huntsman Elite (2 years old now) I had just recently spilled a drink on and immediately cleaned up, but 3 of my keys have lost the "G" in RGB how would i go about fixing this

Does kishi v2 support fast charging?

Was directed here from Twitter about giving feedback for the Aether Light Bar. Apologies if this is the wrong forum for this. Just got it today and have some issues with it.Gonna get the controversial one out of the way: While I love USBC, my PC and the USB hub I have for it have no usb-c ports. Would love for it to be usb-a or have a usb-c to usb-a dongle included. Would love a way to mount a web cam on top of the lightbar whether that be a design change in the next version or an accessory (preferrable). Having my webcam off to the side is awkward and would much prefer to be able to have it centered. I don’t like how the capacitive controls become unusable when I have it connected to Synapse. I don’t want to open synapse when I want to change the brightness or the warmth of the light.  I’m sure this can be fixed with a firmware/Synapse update which I think would be great.