The Razer Armory

I have wireless razer kaira for xbox and randomly the Audio start to crackling. Only way to fix it is to turn off and turn on the headset. but the crackling it might come happen again in the next 30 min or so. I tried to exchange them with another pair and same problems. latest firmware on xbox and latest firmware on headset. I've heard it's a common problem and can't believe Razer haven't released a fix yet. Any help would be much appreciated.

I’m trying to earn silver by playing the game of the week, but even though I launch the game through Cortex from the Rewards tab and hit Play it still won’t see that I’ve been playing and shows my Silver earned as 0. Any ideas what I might be doing wrong?

while playng a game my mouse cursor just wont move after a few seconds i have tried everything to fix but the problem just wont go away

My Naga v2 hypershift is being super weird. I was playing Throne and Liberty and had the profile set to default (number pad), and it starts using my Helldivers 2 profile. It says it's on the default profile still. So I leave the game to try and fix it and it starts using my First Decendant profile! 

i was wondering if i could connect my nari headset with a basilisk dongle or should i buy a new one since the guy who sold me the headset said he lost the dongle

As this is about THX-related merchandise, I’m not sure if it would count as Razer Gear, so I’m putting this in off-topic.For a while, I’ve had this idea for a collection of THX-inspired gear: shirts with designs inspired by trailers like Cavalcade, Amazing Life, the Tex trailers, and, of course, the iconic GOATed legend that is Broadway; Funko POPs of Tex and other characters, wallpapers of scenery from Cavalcade, Amazing Life, and Genesis, and desk sculptures showing Tex interacting with the THX logo (for instance, fixing it like in the original Tex trailer, hooking a cable from a storage panel in the X into a moo-can toy from Tex 2, etc), among others.Of course, that’s probably my inner logo nerd talking, but still, I wanna see things like this.That said, I also want to hear your ideas. What do you think should be made into THX merchandise?

Just posting to share my experience with the Blackwidow v4 pro. Purchased around 9 months ago, about a month ago I started to notice occasional double spaces where I only intended to put one. I brushed this off as a typing or software issue on my end and ignored it until it started to happen every 3-4 presses of the space bar. I followed the online guide and tried reinstalling and updating my firmware and synapse software, which made the problem significantly worse. Now it only registers a space bar press about half the time and the times when it does register them, they’re often double presses. It also started to happen with other keys. I’m working through the support process in hopes of receiving a replacement (which, based on what I’ve seen, will likely develop the same problem again another few months on). Just posting this to add to the chorus of people experiencing this issue in the hopes that Razer will eventually address what is clearly a hardware issue and not one of user erro

I have a newly purchased Death Adder V2 Pro.It all works fine when connected via the supplied USB cable.  The Synapse app shows its fully charged.  But when I disconnect the cable, nothing lights up, not even the profile light.  At that point Synapse shows its powered off, but I can’t get it to power on.Yes, I updated the drivers.

I lost my wireless transciever

I have a Razer Blade 15 Mid 2019 Base Model (RZ09-03009E97) and the RGB lighting is not working on the keyboard. Tried reinstalling Razer Synapse, changed the CMOS battery but nothing works. Sometimes the lighting works when it starts from a shutdown but doesn’t hold up. 

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I encountered an error preventing me to get my OTP thru SMS 

Been wanting to get the Razer BlackWidow V4 with the yellow switches but there are no options for one with the yellow switches, any idea when that will be avalible?

I see  a rank but I don’t know the significance? anyone know?

Le produit razer freyja n est pas reconnu sur le synapse 3

Hey all! I bought a Viper Mini around 3 years ago, and it's worked completely fine until now. None of the buttons (except the DPI button, which has an issue of it's own, and clicking the scroll wheel) work.I've tried it on my brother's PC, and it made his mouse not work until he restarted his PC, which makes me believe it's a firmware issue.Clicking the DPI button disconnects the mouse, and reconnects it a couple seconds later (confirmed with usbdeview)I've tried updating the firmware, but it says it's up-to-dateIt still shows up in usbdeview as the Razer Viper Mini.It's not a usb port issue, I've tried plugging it into usb 2 and 3 ports to no avail.I also have a Razer Ornata V2 if that changes anything, it still works fine.The mouse had zero issues until today, and I have no idea how to fix it.

I have deselected all marketing emails many times over last few months but I am still getting marketing emails. How does anyone stop these emails?

Hi!I had this issue for a while, where my mouse sometimes freezes and keys get stuck randomly. I recently discovered, that when I play fast paced games, where I pick up and slam my mouse regularly while turning (like Overwatch), the profile button on the bottom of the mouse gets pushed, when I place my mouse on the desk, and that causes the issues. It’s pretty annoying, when the mouse freezes for ~2 seconds mid game, and it happens every time a profile switching happens by accident. Sometimes even some keyboard keys get stuck (non Razer keyboard), specifically the D and E keys, or the Ctrl and Alt keys, always in pair. When this happened I had to restart the PC to unstuck the keys, now I know a better workaround, I close the razer app, and switch profile again with the mouse button, and the issue goes away.Is there a way to disable this profile button? It's not great design to place it on the bottom of the mouse. Or will any software updates arrive in the future to address these issues

my 50% off code won't work spatial audio thxblack shark v2

I wanted to ask if there was any way to get replacement parts from Razer for my Basilisk V2 sides, as both the rubber parts are worn down.I saw a question that had a link to some “Universal Grip Tape”, but it had a different texture and i didn’t see a way for it to fit.I didn’t know if there was some way to get replacement ones to just take mine off and replace with.If not then the only option is either deal with the texture of the grip tape or invest in ANOTHER mouse again.Thank you for reading and any answers!

so every time when i unplug and replug a razer mouse i have 4 (viper3pro,deathadderv2pro,v3pro,viper8khz)the device works only after restart...even when batteries dies i cant just plug the cable and will work...only after restart.

What do yall think about mud pads compared to speed pads for FPS? Everyone seems to have varying opinions

Anyone else keeps getting this message on checkout page when trying to buy using razer gold? How did you guys deal with it?

I have completed the payment on the afternoon of 2nd October 2024 with a payment amount of Rp599,000 (USD 38.65) but today, 3rd October 2024, the status in my Transaction History changed from Pending to Failed. So where did the money I paid go? If I did not receive the Razer Gold, I want the money refunded to my bank account.Transaction Number: 012DFETCAH5LFCF75B483 

Hi,how can i change my registered email,i forgot the password  of my old email,so i need to change it into new email