The Razer Armory

A couple of days ago I bough a Kraken V3 X headset, the box and even the Razer software says that are 7.1 compatible but no activation code was on the box so I registered the product as the web says to get the activation code send to my email but I haven’t received anything yet and I did that the same day that I bought them, is there another way to request the code?Sorry that I ask this again but my first question was closed because I forgot to add the “X” at the end of the name of the headset so I was told that those were no compatible and the question got close without giving me a chance to verify that.Thanks in advance!

Hello everyone! I have the blackshark v2 wirless and im having really hard time to find the EQ settings to hear footsteps on OW2, tried everything THX on/off every thread i saw i tried the settings from there and nothing Someone have the same headphones and an actuall working setting to hear footsteps directions more clearly ?

Hello, i made a fresh installation of windows11 on my blade13, but i can not find the drivers for the notebook product number: RZ09-03102G22serial number: BY2036A88803095Windows 11 Version 23H2 (Build 22631.2861)Synapse Version 0.0.76.19 going at the razer size support page, i land here:https://mysupport.razer.com/app/answers/detail/a_id/5498 but there is no driver.when i look at the device manager, many parts of the hardware are not recognized and i can not set things like the display resolution or refresh rate. (it seems like i am running on embeded graphics) any help would be greatly appreciatedcheers! 

Hello. I have IP 15 pro max and i have a question is there a version of Kishi for this phone? It has USB C and don’t see inf. if they did V2 for that one. Thanks for the answer. 

I’ve tried everything i can think of. Just randomly lost audio. Mic still works but no sound at all. I’ve tried reinstalling device. Removing device. Updating device. It shows up in synapse but even the “test” in there doesn’t work. I really like this headset. Any ideas? 

I have to Changde my phone number and I cant to update nothing in my id- how I can do

Hi there,I'm currently using a Razer Nari headset and have been for sometime and love it. Especially for the dual audio channels (one for gaming and one for chat eg. Discord since its Discord Certified ). However it has seen better days and I am wanting to upgrade to a newer Razer headset but still keep the dual audio channels.What are my options? Your advice would be greatly appreciated.

I'm trying to find a replacement to my nari ultimate, specifically the dual channel system that has separate audio drivers for games and chat. Which of the new series of headsets have that feature?

I have a Ornata keyboard, and a death Addre Essential mouse, I purchased the keyboard on Mar,8 2024, and ordered the mouse that came yesterdy, I plugged the mouse in and Synaps doesnt detect it, so I uninstalled ALL razer apps, ran the cleanup tool reinstalled just Synaps v3 and it STILL doesnt detect the mouse, I know I cant change teh cloor, Im ok with Green, but itd be real nice if teh razer mouse was controled by teh razer product

i use razer blackwidow v3 everything work fine until i hear the sound on computer like when you unplug and plug it back in the usb. at that time the light from the keyboard still on but the keys didnt work. so i unplugged the usb and now the keyboard cant be reconized on all the usb ports that i have, but my razer mouse work fine on all the usb ports. what should i do? it seems like its not damaged, it seems impossible because a moment befor it was still fine?

Hello, the problem is that my microphone in the Discord application interrupts or jams, in other applications this is not present, for example in Steam or simply in playing the sound from the microphone in Windows

I received the barracuda pro as a christmas gift and when I finally got it connected to the PC it asked me to perform a firmware update of both the usb-c dongle as the headset itself. I had updated my PC beforehand as requested in the installation guide, made sure all was done on the end of my windows 11. When i conected the headset and dongle they got detected straight away and worked like a charm, but then came the firmware update. It failed at 90% and asked to retry. I did that but got same issue again. Headset was shown as updated but the dongle wasn't. After many tries I gave up and would check the next day. When launching synapse 3.0 it wouldn't detect the headset nor dongle anymore. Retried the firmware update, but now I can't even launch it since it stays stuck on step1 : connect dongle to my PC. Tried with usb-c port, usb-a to usb-c female cable provided with the headset, different PC with different OS. Nothing worked and now I have the feeling that my amazing gift turns

7.1 surround sound application won't open. Even though I re-downloaded it many times it didn't work. Could you help?My headset is razer death shark v2 x.

I just bough a Kraken V3 and registered it to get the code but I just got an email which says that the device was registered with no activation code

So I used to be able to use the FN keys in reverse, for example: I could press FN + W to increase the volume OR W + FN and it would still increase the volume. I liked this because it would act as a “glitch” of some sorts in game  to be able to auto run. Now all of a sudden it doesn’t work in reverse and I’m not sure how to fix it? Was this due to a synapse update and is there anything I can do? Thanks!

Hi! I’m new to the forums, and I registered just to gather some information. I have a regular Razer Viper that I own for over years now, and it has these sudden disconnect/reconnects. I love playing FPS - and the Viper’s venom has costed me several crucial rounds that result to a loss. Right now, I’m using a different mouse, though I really love the Viper’s profile and would prefer to use it. The Mini is too small for my fairly long fingers.Since RMA and service warranty is out of the room, I’ll just do things myself. So, I’m just asking if any of you guys know the specific JST connector size of the Viper? I tried to look in Google. While I did see Viper MINI and a Viper 8k being mentioned, there was no mention of a regular viper in terms of their JS connectors. Physically, I have opened it, and upon inspection, I really don’t know what I’m looking at specifically. Additionally, these connectors aren’t really available locally in my area (I’m from the Philippines), and shippi

It appears that Razer has frequent issues putting complete PIN code numbers on their cards.  I purchased two cards totaling $310.  I put i a ticket and the next day I get a message saying the cards were redeemed the day I put in a ticket.  I didn’t get the PIN code information and didn’t redeem the cards.  So who got the PIN code information?  Is Razer running some sort of scam on their customers.  I have purchased thousands in Razer cards, and they refuse to respond and explain how or where those cards could be redeemed.  Until I am reimbursed, I will never purchase another card and I will recommend to anyone thinking of buying a card to forget it.  Obviously, Razer has no intentions of supporting their customers and has known for some time that they have issues with their 14 digit PIN codes being properly printed on their cards.  

Ive tried multiple times to register my razer deathadder chroma but it doesnt recognise the serial number. When i registered it on the razer synapse 2 it was detected but said that i cant register it there and i need to register on the razer website. Whenever i do try to register it on the razer website it doesnt regonise the serial number.

Hi, I am new to the Razer/Synapse ecosystem, having bought a Basilisk v3 mouse last month. I would like to now pair it with a new keyboard, likely an Cynosa v2, or if I decide to splash out, a Huntsman v2. I use the calculator button on my current Microsoft media keyboard a lot, and would like same functionality going forwrads. So my question is whether Synapse would allow me to task a single key e.g. one of the F1-12 keys to automatically launch the calculator in Windows 11?

On the Deathadder V3 Wired model, every time I turn the computer on and off, the hz drops as if the 1000hz mouse has switched to 125hz mode and I have to plug and unplug the cable every time to fix it. Not only that, I cannot use the mouse on the usb 3.0 port, it does not work directly. I have to use it on the usb 2.0 port. Razer needs to release a firmware update etc. whatever solution they can find (my motherboard ports work fine, I don't have any problems with my other mice)

Hi,Please help. My Razer basilisk Ultimate stop working wirelessly. I tried reinstalling Synapse but no changes. I also tried Updating the dongle firmware but stuck to 40 percent only.  I tried pairing the dongle and mouse, both are detected but PAIRING FAILED. How to fix this please.

So my razer kraken v3 x is brand new and i just installed synapse today,i wanted to configurate it in synapse but it didnt show up so i tried almost every possible ``solution`` i could find but nothing helped,i reinstalled it like 10 times,did the troubleshoot thing,tried repairing it but nothing worked.Also everything works fine and it shows up in device manager.Now i seriously wonder if that headset even is compatible with razer synapse 3,it says it is but it just doesnt seem like it is.If anyone was in the same situation i would love to get a solution:)

My orbweaver is having very laggy keys since a few weeks. I have been using the orbweaver since a few years and i never had any issues. I’m mostly using it for world of warcraft retail and classic. On both the versions i’m having the problem.  The synapse version i have is 2.21. I recently removed synapse from my windows 11 pc, disconnected the orbweaver. Reboot the pc. Installed synapse again and connected the orbweaver. The problem was solved for a couple of days. I tested the input on my notepad in windows and see the same input lag from the keys. So its not a world of warcraft problem.Perhaps going to an older version of synapse can fix the problem?!

Hello, I rely on your expertise,I plan to buy the RAZER THUNDERBOLT™ 4 DOCK CHROMA, I would especially like to be sure that my purchase perfectly meets my needs.I have a lot of difficulty obtaining precise information on a particular technology. The Thunderbolt 3/4.I have a Thunderbolt 4 port on my computer and I would like to install more accessories (external SSD, hard drives, etc.)My question is :- Are the USB port speeds shared or independent?If I connect 3 SSDs via USB-C 10Gbps, will I have 10Gbps per SSD without loss of speed when the 3 SSDs are used?- I have a WQHD 21/9 HDR and 165hz screen, will I benefit from 165hz in addition to HDR?Currently in HDMI I am limited to 85hz, and in USB-C I am limited to 100hz.Thank you in advance for any answers you can send me.

Is anyone else getting the edge-stitching pattern imprinted on their wrists after using this thing? Its seriously uncomfortable and now im considering the Firefly V2 since it doesn't have this weird edge stitching.