The Razer Armory

I don’t have 7.1 speakers in system. I tried anything but it’s dont work for my Razer Blackshark V2 X. Here is screens with problems.

Hi I have ordered a psn giftcard and it's delivery is pending since 10 days.I have opened a support ticket but no one is helping.Please check240128-001415

Just bought a Razer Blade 16 Mercury w/ 4080. It is an art piece except for the annoying fan sound due to high CPU temperature. Saw some posts on Reddit claiming that replacing the thermal paste helped to reduce the CPU/GPU temperature. I wonder if I do it, will the warranty be spoiled?

  So, 7.1 Surround Sound itself is installed successfully, but questions may arise during the installation process, since the download percentage jumps from 19% to 48% and after that to 100%.  My suspicion fell on the driver and I decided to install it separately, namely along the path "C:\Program Files\Razer\Razer Surround Sound Setup\SophieLiteDriver.exe".  The suspicions were confirmed, the Windows Audio service stops, the installation itself does not reach the end and stops at the moment:Copy to C:\WINDOWS\system32Copy failedCopy Files file - Src:C:\Users\User\AppData\Local\Temp\THX\THXServiceApiLite.dll Dst:C:\WINDOWS\system32 Params:/FILES ONLY /SILENT Reason: -1  I tried to completely uninstall Razer Cortex, Razer Synapse and do a complete driver cleanup with the DriverCleanup application along with the antivirus turned off and rebooting the system, but it didn’t help. How can I fix this problem?  Here is the full installation log:Output folder: C:\Users\User\AppData\Local\Temp\

Hello. Unfortunately, I broke the dongle for my Orochi V2 due to negligence and have bought a new one (also for Orochi V2), but don’t know how to pair it with the mouse. Is there a way to do it?

Hello, I’ve been trying to access my razed silver but it’s been stuck at pending for over 2 weeks. I bought a new laptop and one of the reason I made this choice was the benefit of getting razed silver. I’m unable to submit a complaint or ticket. Any help would be appreciated. 

Can you set Synapse so that it only lights up when you place the mouse on it?   

Hello everyone, quick question that i couldn't find an answer for, besides macros can individual keys be remapped? For example, if I buy a french layout can I then remap what each key does in order to match an ita layout, except for the printing on the caps off, but i can live with that.Thanks,Roberto 

I've had this laptop since 2019, and even the first week I got it the thermals just seem to suck. I could use a laptop cooler, and just browsing the web causes the fans to go to max speed... I feel like it could start levitating at any moment. And the worst part about it is its not even super fast or anything. It's got an i7 8565U, and MX150 graphics card. I don't expect it to be similar to a desktop... but my i5 10th gen windows laptop without a separate graphics card does better since I put an SSD in it.

Hey all :) First Razer laptop here! Razer 16 RTX 4090 (do love it, previous laptop was an ageing Alienware 17)Just looking for some advice if possible! I bought a KILM Mistral cooling pad, which does very well on some games.. However, on more graphic heavy games I notice the laptop is still very hot despite the pad being turned up full. From my limited knowledge, do I need to worry? I have not played with any of the fan speed settings on the laptop yet. Any thoughts appreciated :)Thanks,Robert

I created a printable template to show the key / command descriptions for the Tartarus and Basilisk in case anyone else finds it useful. It’s a shared Google Slides doc. Just copy the doc before making changeshttps://docs.google.com/presentation/d/1BEoiw7ee64SWmjOISkHNxOy1k9lFBT-rGp7xuK_Vsis/edit?usp=sharing

Just got my Huntsman TKL Pro V3 and I can tell its a quality product that I would like to take with me wherever I might be. Home, office or girlfriends house. So why not include a carry case considering the cost of this expensive board to make it worth it. Thanks

I play on console (xbox) and play a lot of games where I need to hear footsteps - Rainbow six siege, Apex Legends etc. Is the Kraken V3 hypersense or the razer kaira pro hyperspeed? Are both able to be edited on synapse (with the featured used on xbox?)

Добрый вечере, Я очень давно пользуюсь вашей продукцией от мышек, до наушников и других гарнитур, мне очень нравится она по качеству и своей сборкой, но я хочу купить ноут бук Razer Blade 15 в Москве, но как я понимаю она завозится по параллельному импорту в Россию, Москву и продукция в два, три раза дороже чем на официальном сайте, я не готов купить данную продукцию, очень дорого, но я готов купить б/у ноут бук но я не могу найти где это сделать официально, вы можете мне в этом помочь ? Спасибо за понимание и отзывчивость ! 

Hello, it has been 3 months since I complained that razer synapse would not let me equalize my microphone, after all this time the problem has not been solved, I am using SteelSeries software to be able to raise the volume to my microphone but it doesn't completely solve the issue. I don't get why the microphone equalizer works with another manufacturer's software but not with Synapse. I read that there were a lot of people with this problem, have any of you solved it? Have you been able to figure out why this problem occurs and why it works with other equalization software? 

I have been using this keyboard for a year. Today, I was trying another keyboard, and when I plugged this one back in, it was not working. So, I unplugged it and plugged it back into another port. It was working fine until I restarted my PC. It stopped working completely; the light doesn't turn on, and there's no response to any keystroke. So, I went into devices and printers only to see that there were Razer bootloader and bootloader devices listed. After googling a little bit, it seems like a firmware issue occurred. Since there are no firmware updates available for the Blackwidow Tournament Edition Chroma v2 on the internet, I have to turn to the community or the manufacturer for help. Also, as it is a gift, I am unable to go through an RMA process.

Meu teclado Huntman Mini Mercury Edition não consegue desenvolver as funções certas de cade tecla, um exemplo: a tecla "." quando digito ela a letra q aparece é um "-", isso so acontece ckm sinais de pontuação

Hi,I would like to buy a Razer Blade 16, but for me it’s mandatory it have a US keyboard. I live in Spain and the Spanish website allows me to only pick the Spanish layout. How can I have the US keyboard?Thanks!

So I would get the hyper pulling dongle to pair but the mouse wouldn’t work. This happened every time I tried and I found a solution that works every single time.First when pairing to the hyper pulling dongle keep your normal 1k hz dongle plugged in. The hyper pulling dongle will not pair. Then unplug the 1k hz dongle and press retry. Your mouse will not only pair but then actually work.Don’t know why this is but it works every single time .

Nuff said.Please :)

So due to work reasons, I need to use a KVM to switch between work and personal KB and Mouse.Synapse cant seem to connect to my Naga Trinity through the KVM (any KVM I tried actually)I am trying to find a way to access my extra mouse buttons without Synapse (Macro keys on my blackwidow Chroma too) Anyone have any luck trying to perform this magic?  I generally use the 6 button panel so would need to map at least what, 11 buttons?

I have Razer mouse, Tartarus, Goliath mousepad, and Chroma dev kit.  It would be really nice to add a Razer keyboard to the mix but I’m unwilling to move away from my split ergonomic keyboard.  Please make an ergonomic split, tented keyboard with Razer Chroma!

Honestly, I've been logging into Razer's 7.1 Surround Sound app since 2353 last night! It's 0939 right now! I have been sitting here, staring at this "Logging you in..." and flashing rainbow colours for the past 9 hours with no avail! I can't even use the 7.1 for my damned headset, it took me forever to find the information to connect my headset to my account! And now all I can do is stare at this fucking log in screen while I wait for the day my 7.1 works! 

I recently purchased a Razer Barracuda X headset and for some reason, the microphone just randomly stops working until the headset is turned off and on again. We've tried sending it in to Razer, and they sent a replacement, but it does the exact same thing. Anyone have any ideas why this is happening?