The Razer Armory

Hello, my mouse just don’t want to work anymore : I was playing when suddenly my mouse stops working, it was 30% when it left.. It happened yesterday but after trying a lot of thing my mouse reworked but when I restarted my pc this morning my viper pro V2 wasn’t connected. The dongle works but the mouse don’t make any light even : when I charge it, when i connect it to my pc by cable and when i press the bottom button for more than 3 sec.Thanks and I hope to have a fast answer.

Переустановил винду, и теперь не могу активировать 7.1,

Hello, im looking into getting a new keyboard, but cant figure out wich suit is best for me.I like clicky and noisy keyboards, but still i want fast and smooth feedback and response time.What do you think?

Does razer sell other gift cards such as Amazon, Nike etc? 

I stopped into the Razer discord earlier, and of course it reminded me of everyone here, so I just had to stop by and say hello.  My life is exhausting, but I think of the people and friends I met here very fondly. I hope everyone is doing well, staying healthy and keeping happy.

Directly after the update to Razer Synapse Version 20231110, my Razer Kitty headphones have a sound bug.The sound of video games (only) is very loud and every in game sound (voicelines, bg music, sound effects) are played very loudly and at the same time. It makes the sound within the headphones crash, crack or come out in waves.I tried repairing and reinstalling the app, but the problem is ongoing.I tried changing settings in game, in the synapse app and the sound options on my laptop, but nothing worked.When plugging the headhpones into another pc, the sound quality of the headphones was fine! (the synapse version was not updated on the other pc yet).Is it a company issue or an update issue?If anyone can provide any information or help with this issue, I’d be very grateful 😊

So whenever i try to redeem Razer product with Silver, it adds the item to the cart and asks me to pay for the product! like i want Razer Charging Pad Chroma, when i try to redeem it it shows me that i have to pay 59.99$ ! Anyone knows how to solve this issue?

Hallo LeuteIch hab mir vor kurzen das Razer Kaira Pro Halo Edition geholt, es verbindet sich ständig mit der Xbox wenn ich es einschalte und Musik übers iPad oder Handy hören möchte.Wie kann ich es machen dass es sich von der Konsole trennt und nicht mehr verbindet?

Hi,I wanted to buy the basilisk V3 mouse which I think has 10 buttons that are programable through macros, but since macros are banned in fortnite, does it mean I will only be able to use 5 buttons? Thx

Ich suche für mein Razer Nari Headseit einen USB Dongle da meiner Kaputt gebrochen ist und ich dieses leider irgendwo nach kaufen kann.Model No.: RC30-026801Ich brauche echt hilfe will mir kein neues Headset kaufen nur wegen dem USB -Dongel.

I've been using Huntsman analog keyboards for a long time.I also bought Huntsman v3 and am using itAnalog switch specific bugs in synapse3 For example, when you press and hold the key, there is a delay between the first and second inputsFirst press input upstroke delay when applying rapid trigger (same as v2 and v3)When you press many keys at once quickly and several times, there is a delay in key input, and the previous ones are entered after a whileThere are bugs related to delays, such as delays at specific input values.Most of these bugs disappear when synapse3 are terminated.So you can say that you can use it by terminating synapsesThere is a problem that synapse-related functions such as macros or chroma and etc... cannot be usedThese bugs are occurring only for keyboards that use analog switches, making it inconvenient to use.I know that a lot of people, not just me, are inquiring about these issues, but it's one of the problems that hasn't been fixed yet.I thought Huntsman v3 w

My Huntsman got sticky keys too.I found out it is Synapse issue that is at least 3 years old. Also Synapse is the worst software I experienced so far. Even Logitech software in its worst days was better than this.

Can I run 4K gaming or no ?

I’ve tryed to use my Kraken V3 Hypersense headset as usuall. But today when i pluged in the USB Headset only the lights truned on. The headset isint visible on my pc and i’ve tryed all the Usb ports i have on this computer. I also tryed all Usb ports on my second Computer but the headset couldnt be detected at all.I reinstalled Razer Synapse and Updated all Sound / Windows and GPU Drivers i could find.

You know how there's trigger stops for controllers? Im wondering if it would be possible for keyboard as well.I have a SteelSeries apex pro with 0.1 actuation point it would be so nice if a company would develop a keyboardthat fixes bottoming out.

I have seen lots of people missing the THX spatial audio mode, so am I. I have a Blackshark V2 and  was wondering if anyone is has had the problem with mics as I was trynna play with some people and my discord just wouldn’t recognise my mic even tho it’s plugged in correctly using the usb sound card and it was all working great until this latest update. Sound is fine just my mic won’t work at all.  Would be very interested to know if other people are having the same issue with the mics or if it’s just me...

Few Days Ago New Synapse Update Broke THX Spatial Audio And Razer Told Us They Release Fixes On 16/11/23. But After Today Update Still Not Fix THX Spatial Audio. Im Using Kreken V3 Hypersense, Still 7.1 Audio Issues, Here Screenshots.After Updated Of 16/11/23 Update Still Not Showing 7.1 Audio.  And When Few Weeks Ago THX Works Normal , That Time It Will Show 7.1 Option    Please Razer Fix This Or If You Can’t Then Roll Back Update To Last THX Working Update. Or Give Promocode Of THX Spatial Audio 7.1 Devices.

Hello, as in tittle, i got Razer H v1 . After some days some keys light in the other color than other ones i choose in razer synapse. And one key ( in my case key “y”) doesnt work correctly. Sometimes it doesnt work at all, sometimes it works 8 time when i press it about 10 times, sometimes it type double or triple“y” with one press, only this button works like that, everything is okey with other ones. I couldt find this topic in any forums so i came here. 

Hello,I have lost an earbud from my Razer Hammerhead True Wireless Pro - Earbuds pair and razer does not cover it anymore. I have found another earbud on eBay and before purchasing I am wondering is the earbud from another set would connect to mine?If someone could answer that question please that would be much appreciated.Kind regards

Hello. I recently bought the Razer Nommo V2 pro speakers. When I want to watch a movie through VLC, choosing THX audio, when I move the slider bar to choose a specific scene, a scratching sound appears and the rgb lights blink for seconds. I haven’t updated to the newest Synapse version yet. This happens when I move the bar at a specific point in the film; pressing “play” and then immediately moving the slider bar to a specific point. Not when I watch the movie from the beginning. I’m referring to the speakers. Not the headset. Please help.

I have a Razer Kraken Tournament Edition. Up until a few days ago, 7.1 surround was working just fine. Then there was an update for Synapse that deleted the drivers from my computer and I cannot get them back. When trying to get a new activation code to download the drivers again, it says my product is not supported. Clearly it was supported until a few days ago. What is the deal, Razer? I paid for a product that supports 7.1 surround, it supported 7.1 surround, and now your website is telling me it doesn’t. I want the 7.1 surround feature restored.

I’ve had this camera for about a year and a half. I use it for streaming and it’s worked perfectly well until yesterday when I turned on the ring light. It was fine for all of 5 minutes and then the light started flickering and the image was frozen. After that I tried looking everywhere for what the issue might be. Tried swapping the USB slot it was in, I checked the device manager to make sure the drivers were up to date, I tested it out on another pc for a moment. Thought it was working so I tried to stream with it again. It worked for about an hour before it stopped responding. This time, however, there was a whirling sound to go along with the malfunction of the camera. 

I did find a few of these threads already, but additional color options for the Naga line would be amazing! I’m not sure why the pink and or white options haven’t been extended to the Naga line, but it feels overdue. Looking at the store page, it seems like every other mouse variant has a white or other color option. I’m sure there’s probably production or other corporate reasoning, but I wanted to add to the other voices asking for these options.

The mouse works perfectle but when i tried to connect it via bluetooh it doesnt show up.  When i turn the switch to bluetooh it automaticlly does the thing, when you hold does 4 buttons. The status indicator blink twice and i didnt hold does buttons. I tried all 3 windows bluetooth things and nothing works. Normally my pc doesnt have bluetooh but i bougt a stick to upgrade it. Could that be the problem but i dont thing so because everrything else works beside the mouse.

My scroll wheel click on my viper v2 pro has stopped working but it still scrolls up and down. It was working minutes before updating to the firmware update FW v2.00.03_r1. I never damaged the scroll wheel in any way before updating so it has to be a fault on razers end with the firmware. Any one else experiencing this issue?