The Razer Armory

How can I connect my nari ultimate. Won't connect to my xbox can't hear anything. When I plug in aux cord into controller I can hear but not with the Dongle connected

Dear Razer community,I have problem with my Razer Nari Ultimate and my Razer Kraken V3 Pro.So yesterday Razer Synapse installed an Update (Midgame by the way, wtf Razer) and since then there are connection Problems with the dongle of my Razer Nari Ultimate. The PC losses complete connection to the dongle. When I plug it into another USB Port i get back connection but as soon as I start to play a sound the same issue occurs. So I thought the dongle may got damaged, so I pulled my old Kraken V3 Ort from the basement but the exact same issue occurs with that headset too, so I figured it must have something to do with Synapse, maybe an untested Update or something like that. I already just the dongle recovery tool (with the newest version) so what else can I try?

my x button stopped working so re mapped it to one of the extra buttons on controller and that didn't work either tried on all 4 extra buttons but still no response yet they work for circle, square and triangle when I re map them, anyone know how to fix  iv tried pretty much everything with no success, it is out of warranty hence why I asked here,  I made sure ps4 was up to date, I tried switching to different presets within the app to map buttons for controller, reset controller through app

It's my very first time winning from any promotions or giveaways my entire life. Cheers everyone.I hope I'd be able to share my luck as well to all gamers out there.You might be next! 

My Deathadder v2 pro stopped working. I run it in 2.4 GHz mode.I updated the firmware. Did not help. Tried rebooting. Did not help.Does not work in BT (BT is on) or 2.4 GHz mode. Does not appear in Synapse. Appears in windows devices as connected and paired.    Please help.Thank you.

it would be cool to have it

HelloI have Razer Tomahawk mini itx chassis and aorus b760i elite motherboard. So front logo doesn't turn off when ErP in BIOS is disabled, and it turns off when enabled but I cant charge stuff when PC is off. I've noticed on YouTube that not everyone has the same problem especially msi unify motherboard builds. Is there any thoughts about it? Is it true that some builds doesn't need ErP enabled? Please answer me if you have an information 

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Thanks Razer Insider! Just redeemed my voucher for 2500 Silver Points! Appreciate it :) PS: Check your private message :)

There are plenty of good headphones on this website, but I just want newer quartz headphones so I can use the kitty ears on them or something. Now don’t get me wrong, I still think the original quartz kitty headphones are great, but I would like to have the newest kraken headphones also in quartz. So like, what happened to quartz?

Is there a replaceable mouse wire for the Deathadder V2 mini? My mouse has been disconnecting and reconnecting a lot and I suppose its the wire that's making the problem. So Im trying to find a online one Philippines by the way.

I have bought my BlackWidow v3 Mini Hyperspeed in June 2021 so I am out of warranty by now. But my issue only started like 3 weeks ago. I dont think theres a particular cause, it just happened that my left control key has become unresponsive. Often the key does not react, or is spamming the input, or is heavily delayed. I think the problem is the contact of the key with the pcb. It feels like some dust managed to get in there and block some of the signals? I have tried everything Razer recommends someone to try like updating firmware, using a different connection method, clean the keyboard, closing razer synapse, etc.So I’m like really convinced that the connection between switch and pcb is somehow obstructed by some dust or whatever, how can i clean that?Can i just pour a bit of alcohol 70+% into it, press the switch a few times and hope for the best? Of course I would let it dry out for like a day before trying again, but does it even make sense? Since my keyboard is wireless it has

Fiz a compra do  THX Spatial Audio no valor de R$ R$ 29,90 e me cobraram R$ 116,17 

Good Evening  Everyone, I just bought the razer Wolverine v2 pro for ps5.There is tremendous deadzone in MW2 .Any good solutions to fix? 

So I am looking at a mouse, and saw some good reviews on this = Razer Basilisk V3 ProBUt I will be using this with my Steam Deck for now connected up to monitor etc, and eventually be used with my gaming PC which is in planning and in the next few months, buying each component.  Returning to PC gaming after years of Xbox and PS console.  So would the Razer software to amend the settings of the mouse, work on the Steam Deck.  I want to get the use of all feature between my Steam Deck and eventually PC… so if I go away on hols or work, and I have my steam deck, up i go, large screen room tv mouse keyboard and game...

why can't razer kitsune use socd? If hitbox doesn't have socd, do I still need to use hitbox?

I recently purchased the Razer Arctis headset, The audio periodically cuts out during games and sometimes sounds distorted. It's quite frustrating, especially in competitive matches. I'm not sure if this is a software or hardware issue. Has anyone else experienced similar problems?

A friend of mine purchased a $300 razer gold card from Amazon, upon redemption i got the invalid pin code response…i don’t know what to do because I didn’t give anyone else the card and i am as well confused on why it wouldn’t work, i have emailed Razer gold and Amazon on this issue, Razer gold just gives me a loop of automated replies, while Amazon hasn’t given me a reply at all…please help because $300 is a lot of money.

Absolutely ridiculous,I'm extremely angry and disappointed at Razer. I bought a my Razor Chroma 2 Xbox controller on the 22nd of June 2023 and it was working great until last night the A button wasn't responding and wouldn't work. I had to use the paddles. I went into the Razer Xbox App and it said my Controller needed an update ,so I updated it now the Controller. As soon as the update finished the Controller died and won't turn on or light up I've tried swapping usb ports, different leads and restarting my xbox. Nothing it has completely died. I've wasted £110 on Controller that can't even update. 3 months and it died because I updated  the Controller as it told me to. Razer won't even do anything because the warranty has run out. I'm not even at fault I updated the Controller and it died. I need help or someone to guide me through to get in contact with Razer support.

Giveaway 

Hi! does the razer blade RZ09-01161E32 (which i believe is from 2014) have 8gb or 16gb ram? on the razer website it says it has 16gb, but in other places it says it has 8, I want to know because I'm deciding whether to fix one or not. 

Hi,My razer viper v2 pro usb dongle stopped working. 1 month ago it stopped working when plugged into the usb receiver. So I removed the dongle from the receiver and connected it directly to the computer and used it like that for 1 month. I thought the problem was in the receiver.  Today the dongle started having problems when plugged directly the computer. Sometimes it works and sometimes it doesn't.  I tried it on several different computers and had the same problem. Then I connected a different mouse to the receiver and it worked fine. The problem was not with the receiver but with the usb dongle. Now I'm trying to open a ticket but I can't create a ticket of any kind, the page always redirects to the beginning. How do I request a dongle replacement. Thanks.

Hi guys. My Deathstalker V2 Pro's RGB light just stop working via 2.4Ghz mode, it’s off completely. And it only lit up in with a static color with wired connection. All this happens after I update the firmware to v1.03.00_r2. I paired the keyboard with my Basilisk V3 pro’s dongle and the RGB works normally, but sometimes a key would be stuck and it would write something like “kkkkkkkkkk...”. Very annoying. Please help. Is there a way to roll back the keyboard firmware? What else can I do?

Like i said my aux cable came from amazon and its not picking up my mic and only the mic on my laptop 

My deathadder stop on the middle of the screen, how can i resolve it?