The Razer Armory

I bought Blackshark v2 X, and when i tried activating 7.1 surround boost, i encounter error that the product is already registered 

I’m a fan of the Razer Edge and was wondering if there are any plans for a new or updated Razer Edge model in the future

I’m a fan of the Razer Edge and was wondering if there are any plans for a new or updated Razer Edge model in the future.

Hey everyone,I’ve been using my Razer Blade 15 (i7 + RTX 3060 + 16GB RAM) for a while now. Lately I’m getting random FPS drops while gaming — even on medium settings. Temps are not crazy (75–80 °C) and I already updated drivers and Windows.Sometimes GPU usage stays low while CPU goes high, and I’m wondering if this could be some kind of bottleneck issue between CPU and GPU, or if it’s just Synapse / Windows causing the lag.Has anyone else with a Razer laptop experienced this? Any tips to stabilize performance would be great.Thanks!

I have a problem with my Razer blackshark v2 x usb headphones when the microphone is working, there is a squeak on the left side where the microphone starts how do I fix this problem? I do not have a serial number in order to use razer synapse

Pretty much the title, mouse worked normally all day but then at night decided that didnt want to work properly. Any fix?

Hello Razer Support Team and Community,I have an original Razer BlackWidow Chroma keyboard A while ago the keyboard went into bootloader mode and stopped working properly. Trying to recover it, I mistakenly used the BlackWidow Ultimate 2016 firmware updater. After flashing, the keyboard came back to life, but now it is incorrectly detected as "Razer BlackWidow Ultimate 2016" in Device Manager and Razer Synapse. Full Chroma lighting effects (wave, ripple, etc.) are broken or missing, and overall behavior is not correct for the original Chroma model.Live Chat support was unable to provide the file due to current operational directives and could only direct me to the website.I specifically need the correct recovery firmware updater for the original BlackWidow Chroma — BlackWidow Chroma_FirmwareUpdater_v1.03.00.exe — to restore the proper firmware.I understand this file is not publicly available and is provided only after serial number

Should Razer send the affiliate program joiners hardware to test for quests?Pros and Cons. Pros:Displaying their tech by streamers and consumers Global premotions for their tech Gaining people to buy, improve & test their items to provide better detailsCons:People Abusing the system for testing units Receiving stock and giving it away to people that are not apart of the program Selling the units after the test for extra money and acting like a resellerLets hope that the team at razer helps us as the affiliate users improve their product revenue and client tell for further support and appreciation. Enjoy your day and please leave a comment in regards to share some ideas

Greetings to glorious Razer Support and all fans of Razer laptops! My laptop config: Razer Blade 15 Advanced 2019 / 4K OLED 60Hz / i7-9750H / 32GB 2666MHz / RTX 2080 Max-Q / RZ09-0301Windows 11 25H2 is installed. The power mode is Balanced.Razer Synapse 4.0.86 runs in the background. In its performance settings, Custom mode is selected and all sliders are turned to maximum.All firmware updates from the product support page have been installed. I noticed that after waking from sleep mode, the processor power is limited to 35W until I manually switch between operating modes in Synapse. Could you advise me on how to remove this limitation?It's very frustrating that after waking up from sleep mode, performance drops and the processor doesn't reach turbo boost frequencies.It's possible this is a Synapse bug, or Windows require

Hi folks,Just got a blackwidow v4 pro and firefly v2 pro to go along with an existing basilisk v3 mouse. I have the keyboard plugged into my PC, the mousepad is plugged into the KB, and my mouse into the mousepad.In synapse, my mouse and mousepad sync perfectly and respond to my changes immediately. My keyboard just seems stuck in spectrum and does not sync with the other two devices. Any clues? 

Well I've bought kraken v3 pro a few months ago and I need eq settings that are good for everyday use. Listening to music (classical and pop), chatting on discord, gaming, etc.I have tried to find something that would work out for me but my attempt was unsuccessful. I would also like some tips for mic settings on the headset. Thanks in advance.

My Basilisk X hyper speed will not connect via Bluetooth nor hyper speed have even found the old utility is no longer on the website but still live through razor and still nothing. It seems like there’s a problem with the handshake. My computer recognizes the dongle and even shows up my mouse in Bluetooth devices. 

I have a Razer Blackwidow V3 Pro keyboard. I just discovered that the charge is at 0% in the Synapse 4 program on my Windows PC. I've tried switching the USB to different ports and plugging it into a power outlet. I've found a solution! I have the old Synapse installed on my MacBook. As soon as I connected the keyboard to it, the charge immediately reached 100%. I believe this issue can be resolved by connecting to a device with the old Synapse program. I hope this information was helpful!

Idk how I manage to do this but my factory default setting has changed to my valorant setting closing synapse or switching to other computer doesn’t help how can i fix this  

Hi, here’s my invite code: 6d3213d373e9 Redeem it for 10 tickets and feel free to post yours below.

Feel free to use my invite code: 36f6378486b9 Goodluck and have fun everyone!! :D

I’m using a Razer Blade 15 (2022) | RZ09-0421x and I’m having CPU performance issues after accidentally resetting my Windows power plans.Originally, on the Balanced power plan, my CPU behaved very predictably: Idle: ~1.x GHz In games: ~2.4 GHz stable VR: 4.6 Ghz boost  Smooth performance, low heat, and no clock spikes. Recently, I ran the following PowerShell command:powercfg -restoredefaultschemes This wiped all my previous power configurations. Now I only have the default Windows Balanced plan, and the CPU behavior has completely changed:Current Symptoms CPU clock constantly jumps between ~400 MHz and 4.4 GHz even when idle Idle temperatures are now much higher In games,

Greetings, I am looking for support to determine what I should do from here with my Razer Blade 14.  I’ve gone through as many of the steps as I am able to recover this laptop.  I’ve done the following to help resolve this issue, but believe I am at a point where assistance is needed. 1) Replaced CMOS battery with one from Rome Tech -- no change.2) Pulled M.2 from the machine and was able to access from another PC.3) Formatted the M.2, reinstalled in Razer Blade 14, and created a UEFI USB to boot the factory reset image from. 4) Followed all instructions, pressed F12 on boot to select UEFI. Will immediately ask again what drive to boot from when hitting enter, then continues into a boot loop. 5) Tried F9 to enter recovery, met with the following error, “The preloaded image is not suitable to current system. Error code: PI480.” As mention

Hi All, just wondering if anyone in the communuity can figure out why this gif cuts out halfway through the KIrby animation and loops back to the start with mario on the Razer Control Hub for the Kraken v4 Pro. its a really cool gif and its not cutting any other gifs out for some reason. The file size is within the perameters and it lets me actually upload the gif itself. It’s just a really cool gif and if anyone can come up with a solution for it to play all the way through on the hub that would be totally amazing. there are 112 frames to my knowledge. i tried removing frames and speeding the gif up too by changing the amount of miliseconds it takes per fram e but it was to no avail. any help would be greatly appreciated!! 

Hi! I have an almost 16 year old, he has a gaming PC and plays a lot of online games - mostly from Steam, he plays lots of POV shooter, I know he's played Cult of the Lamb and Baldersgate, also Marvel Infinity. Seems to be mostly shooting stuff idk.For Christmas has asked for a good gaming mechanical keyboard and mouse. I know that Razer is a "good" brand, but I'm a bit lost with so many options and differences in price.E.g. Razer BlackWidow V4 75% - Compact Mechanical Gaming Keyboard (Phantom Green) Keyboard for $359 VsRazer Ornata V3 Low Profile RGB Mecha-Membrane Gaming Keyboard $89He hasn't asked for anything else this year so I am open to spending the money if its worth it, also want to make sure it can be cleaned (teenagers =gross) and will last a few years. I'm thinking wired is best for gaming? Any suggestions hugely appreciated!

Where can I buy a full sized BlackWidow v4 keyboard in UK layout with orange switches? It’s frustrating to be able to buy everything in US layout but extreamilty limited in UK format. Does anyone else fine this to be an issue? I don’t want to jump ship to another brand with MX Brown switches (or equivalent) but I may have to…

Olá, tudo bem?Estou precisando de ajuda com o registro do meu headset Razer.Recentemente percebi que minha conta foi vinculada ao registro antigo do headset (Razer Kraken), que estava associado a outra conta de usuário (nome de usuário: Veronicatechnoegg837). Depois disso, o produto deixou de aparecer nos meus dispositivos registrados.Além disso, eu não tenho mais a caixa e nem o cartão com o código de ativação do 7.1 Surround Sound, então não consigo ativar o recurso novamente.Preciso da ajuda de vocês para: Remover o registro antigo associado à outra conta. Registrar meu headset na minha conta atual. Gerar um novo código de ativação 7.1 Surround Sound, se possível. Tenho o número de série do headset e posso enviar, caso necessário.Agradeço muito pela atenção e apoi

I can't activate the Razer Kraken Pro V2 device, it says the device is already activated

QUIERO ACTIVAR EL 7.1 PERO AL MOMENTO DE LA COMPRA NO TRAIA EL NUMERO DE ACTIVACION Y AL QUERERLOS REGISTRAR ME DICE QUE YA ESTAN REGISTRADOS PODRIAN AYUDAR