Systems

Hi everyone,I recently started experiencing repeated system-level issues. I’m trying to determine whether this is caused by Windows corruption, a driver conflict, or potentially a hardware problem. Any advice from the community would be greatly appreciated. Occasional black-screen crashes with the message “Windows encountered a problem and needs to restart” Random application crashes and unexpected program exits DISM /Online /Cleanup-Image /RestoreHealth fails at around 59% with error 1726 – RPC server failed NVIDIA Control Panel (AppX version) fails to install/updateI have already tried: DISM /ScanHealth and CheckHealth → Both report “No component store corruption detected” Using the official Windows 11 ISO to run a repair install (In-Place Upgrade) → Fails with 0xC1900101 - 0x3000D

Hey! A few weeks ago, my integrated webcam stopped working on my Razer Blade 14 (2025). It still works perfectly fine on Ubuntu but in Windows it doesn’t even show up in Device Manager. There is a USB xHCI Compliant Host Controller in my device manager with an error code 31, maybe that has to do something with it. Does anyone else have the same issue? Or does someone know how to fix this? Everything else works fine btw. Thanks!

Hi folks, I am looking to upgrade the storage on my 2021 Razer Blade 14”. In the specs page the maximum storage is listed as:  Storage (Maximum) NVME or SATA-III, Single Sided, expandable up to 2 TB SSD (M.2 2280)  Does that mean I have two slots and can add one 2TB SSD per slot for a total of 4TB or can I only add a second 1TB SSD for a total of 2TB?Not sure if the Maximum is per SSD or all SSDs 🤔

Does anybody have any info on Blade laptop stocks in the U.K.?Almost every model is either out of stock or only available in a few specific SKU’s, and in some cases there’s no option to request a stock alert.

Hi, I am currently trying Razer's Remote Play.My PC is a Radeon 8700GE CPU, and the iGPU is configured with Radeon 780M. Since I use it as a headless without a monitor, I am using the PC with Windows RDP.The problem is that there is no problem using the PC with RDP connection, but when I try to play a game with the Razer Remote play App on my iPhone, an error message pops up saying, "The host PC cannot encode. Please update the GPU or CPU drivers." and I cannot connect.I have updated the CPU and GPU drivers to the latest versions. I welcome any suggestions from those with experience in this matter.

Hi,I basically had the same issue with a Blade 17 2020, a Blade 14 2021 and now the Blade 16 2023. The THX app, which vastly improves the sound of the internal speakers, is just not working. One year later, here we go again Right after I do a System restore with the image from the Razer homepage, there is a “Realtek(R) Audio Codec with THX Spatial Audio” in the device manager. However, after running Windows Update for the first time, this is always gone. Now I have two Realtek cards in the device manager called "Realtek(R) Audio" and "Realtek USB2.0 Audio". Both play sound from the laptop speakers if I set them as the default playback device. The latter appears to sit a bit further back in the chassis and is quieter. I presume they are to be combined to a single device in order to create the "spatial" sound effect.

It is 2025. Everything was fine until i updated my windows. This was the update name: 2025-11 Security Update (KB5068861) (26200.7171). After updating i found something weird. When my laptop is plugged in, the fans are going crazy (even tho nothing is opened). BUT as soon as i unplug it, it gest 100% quite. So, when unplugged, i see normal behaviour as it always was, but when plugged in, nothing is opened, fans are going really fast creating such a loud noice. I tried searching issues in bios, updated my all drivers, updated everything that was razer related (all apps, etc), fixing issues that occured in my event viewer (under windows logs → system), but nothing works. May be there is somebody who still uses such an old laptop as my self and had similar problem, i would love to hear any response. hopefully, i could get any response from razer as well (may be this issue persists on new laptops as well because of this windows update). Thank you for any Info!

In case you were having issues like me with wireless on the Razer Blade 14 2025.Wireless connectivity would go in and out.  Constant pings to local network devices would fail every 30 seconds or so.  Wireless signals were weak and had issues connecting to network occasionally.    I could connect a USB Wireless device from TPLink and wireless connectivity was completely fine.  I thought it was hardware.  I had removed the driver and let windows redetect the hardware and reinstall the driver.  After pulling my hair out, i google and found a newer driver then the one that was installing WiFi_AMD-MediaTek_v5.5.0.3760.  This driver was NOT provided by Razer.  In fact, there are NO drivers under Razer support for this model laptop.  I believe this is a driver for the same wifi card the Razer Blade 14 2025 uses, but the driver came from another laptop manufacturer.  This newer drivers fixed ALL the issues I was having.  I wish i could tell Razer support, but their suppor

Greetings to glorious Razer Support and all fans of Razer laptops! My laptop config: Razer Blade 15 Advanced 2019 / 4K OLED 60Hz / i7-9750H / 32GB 2666MHz / RTX 2080 Max-Q / RZ09-0301Windows 11 25H2 is installed. The power mode is Balanced.Razer Synapse 4.0.86 runs in the background. In its performance settings, Custom mode is selected and all sliders are turned to maximum.All firmware updates from the product support page have been installed. I noticed that after waking from sleep mode, the processor power is limited to 35W until I manually switch between operating modes in Synapse. Could you advise me on how to remove this limitation?It's very frustrating that after waking up from sleep mode, performance drops and the processor doesn't reach turbo boost frequencies.It's possible this is a Synapse bug, or Windows require

hey there, i changed my phone number and i still use the same email. I can’t make anym purchases as the 2 step authentication is sent to my old phone number. pls help me asap as i need to purchase a game pass that’s gonna ends soon. thank you

A few days ago my laptop has been stuck at the lowest brightness after I turned it on. I tried updating, uninstalling drivers, resetting pc to factory default. Nothing worked for me. I assumed it may have to do with connecting to an external monitor. Since then my brightness has been stuck at the lowest and I can barely see anything on the screen. Also tried shaking the screen rapidly to see if it was a hardware issue, but it seems it isn't. Assistance would be appreciated. Thanks.

Hi, I have a Razer Blade 15 Advanced (2020) with RTX 2080 Super Max-Q. BIOS version 1.06, running with the original 230W adapter, but without the internal battery (AC-only). The GPU is power-limited to ~80–86W (1100 MHz) even in Synapse “Custom – High Performance” mode. I’ve already updated BIOS/EC, performed EC reset, and confirmed stable CPU boost. Could you please provide the EC firmware for No-Battery configuration that unlocks the full 100W TGP for this model? Serial Number: BY2023M01100380 Thanks a lot in advance! — Martin

I have a Razer Viper V3 Pro and im wondering if there is any way to prevent it from entering Sleep Mode as I want to leave it running over night. Im using Razer Synapse 4 and im on Windows 11.