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Hello i have Synapse 4 installed. I have 3 Profiles Basic LOL and POE2 they are backup in the cloud and everything. All was good until the other day when my POE2 profile didnt work properly. Its show in the selection menu but when i go to make changes to it. doesnt change anything also the game that is link to it cannot be unselected. So i did what everyone would do i deleted the profile. That obviously didnt fix anything. No the profile is gone i can make a new one but the game that was linked to it still shows as selected so the new profile i made can be use with this game because still show that is link to the old one. I have reinstalled the software try clearing the drivers, No success so far.  Thank you . Have a great day 

If I buy a Razer Blade 18 RTX 5080 from this website and I live in Romania, do I have to pay customs fees?This laptop is shipped from the United States ?https://www.razer.com/eu-en/gaming-laptops/razer-blade-18/RZ09-05298ER3-R3E1

My blackwidow v4 75% had issues with double clicking and sometimes not registering some key inputs. I contacted Razer here on Reddit and they delivered amazing service. I was given instructions to fix it and we tried everything while they remained professional. After trying the fixes and they didn't work, they sent me a pack of 36 new switches for the keyboard. Overall a 10/10 service and I am satisfied. Big thanks to Razer! 

Hello, I have a Kraken V3 X, running on Win11. I suddenly had issues with the mic : heavy metallic voice. I opened Razer Synapse (for the first time after installation (1 month) to see if an option had been changed but :I don’t have a “MIC” tab in Razer Synapse.How can I fix this ? Thank you

i have hit wall after wall of trying to find direct contact details with you, please send me an email i can contact reguarding a serious issue (with my razer blade 15) i need resolved.

My laptop cooling pad that I got a couple of months ago (basically new) sounds like its not hitting the RPM that it says its at on Synapse4. I cleaned out the dust screen even though it was pretty much clean already and it didn't change anything. I haven't seen anything about others having the issue, and it still keeps my laptop from overheating so its not a big problem i guess. but im wondering if any of u guys have had this issue or heard of this issue and know how to fix. i dont want to have to get a different cooling pad because chroma but if the issue keeps getting worse im not blowing another 150 on a new razer one. 

  I have a razer blakwidow v4 pro not 75%, does anyone know why the keyboard sometimes runs rgb? Doesn't know what's going on or is it someone? Is it a software issue? 

I am a Razer BlackShark V2 X user. When I first plugged the headset directly into my computer, I was not satisfied with the sound at all. It sounded muffled and quiet. After that, I purchased the THX software. As we have talked about before, I mainly play Valorant. I want the headset’s sound to be very loud, which is one of the most important things for me. At the same time, footstep sounds are extremely important. Being able to tell the distance, direction, and whether the sound is coming from the right, left, above, or below matters a lot to me. I want to fully use the headset’s potential and create a proper setup for this. I want the game audio to be loud, but at the same time, I want to be able to clearly distinguish footsteps during gunfights. Being able to tell whether footsteps are close or far away is especially important. You previously suggested turning Bass Boost and Sound Normalization off. However, when I turn them on, the sound feels louder and more powerful, which I actu

I have had my Razer nari ultimate for some time, last tuesday around 22:30 CET they had some issues.I was gaming and in a call with friends and suddenly they lost connection. I waited for them to reconnect but nothing happend. When checking the sound pannel in windows it showed that the Razer nari Game and chat were both disconnecting and reconnecting, i play on game and dont use the chat slider at all but when i changed the settings to fully chat it didnt disconnect. Restarted my pc and the connection seemed stable on the game version until i played a sounds and it went into the reconnect disconnect cycle again.I tried resetting the headset in synapse but when it disconnects it also dissapears from synapse. I updated my bluetooth drivers and i removed the device from my devices on my pc.I tried the pairing tool and the dongle recovery tool. The recovery tool said that a recovery was necesary. But clicking recover didnt do anything. I was trying to get the pairing done after resetting

When can we expect nordic versions of the Black Widow V4 Low profile or Huntsman V3 Pro 8Khz? I need to replace my old Corsair keyboard and mouse with a Razer setup. I already decided to go for the Basilisk V3 Pro 35k mouse but I need keyboard at the same time and I want either the Black Widow V4 Low profile or Huntsman V3 Pro 8Khz. They have to be with nordic layout.I want to avoid having to run both Corsair iCue and Razer Synapse.

I have purchased and installed the Thunderbolt 5 dock on my Laptop. The Synapse software sees it, and I can control lighting; however, when I plug in my monitor, it will not work and Windows will not see it. Also, the installed SSD drive is not detected, accessible or viewable to use. Please help.  

I have bought a 2nd hand Blackwidow v4 Pro with yellow switches.It’s an absolute work of art! I do however have a few issues.I am in the UK I noticed the keyboard was set to USA plus the key “2” has a “@” printed on it. Also, there is no backslash key to the right of the letter Z. There is also a key showing backslash and pipe above the enter key.In the profile there is one called Bejamin’s MacBook Pro and it has a padlock next to it.  Nothing I do removes this profile.I have changed the keyboard settings to UK and for my location, that corrects the function of the key “2” although it is now incorrectly labelled.Nothing I do makes the backslash / pipe key produce those characters. It produces “#” and “~” - this is a big issue. I am planning to use this keyboard in my work and I used the backslash something like 50x per day.I’ve also noted that the key to the right of “1” is labelled “ ` ” and “~” but returns “`” and “¬” (I don’t really use this one so not too concerned).I thought I mig

Hi so I updated my pc to Windows 11 and for some reason my headphones don't work anymore. They aren't Bluetooth, I'm pretty sure they're the Razer BlackShark V2, they plug in and I've checked the area where you change the output and it's just my monitors speakers! Please help

I’m currently using an Orochi v2 and someone is offering to give me their Viper V3 Pro. I can tell through the compare tool that the Viper V3 Pro has a higher DPI. Does anyone have any experience with switching to the Viper mice and is it much better than mid-priced Razer mice or is it about the same?

hi im looking to know where i can buy the left and right analog sticks for my controller and also the thumb caps if anyone could plz get back to me id really appreciate it .. thanks

my headset will not update the latest firmware i tried it on two different PCs

I bought a Razer Huntsman V3 pro TKL about last year and the keyboard is not working anymore. The keyboard does not show in Synapse (shows as disconnected) and I have tried the following:- Using a different USB port Using a different USB cable Tried hard resetting it (Esc + Caps lock + spacebar)If there is anything I am missing on how to troubleshoot the keyboard, kindly let me know.

Hi there to anyone able to help, I recently purchased a Razer Barracuda X wireless headset from Amazon on October 10th, 2023. Since then I have experienced many infuriating issues with the headset regarding its sound quality, mic quality and most importantly the headset turning off randomly. Regarding the sound quality, when connected to my PC, I’ll be playing music or gaming and the audio will cut out for a second and make a “bzzt” sound which is so annoying, whether I’m listening for footsteps or just in the zone listening to music. Next for the mic quality, this is the first mic I’ve ever had for my PC, and while some of my friends told me I should have a separate unit I just preferred having the plug and play ability. In game my friends noticed the mic has a problem peaking as well. Finally, for the most infuriating issue: the headset randomly powers off when connected to my iPhone 12, in the middle of a set when I’m at the gym, when my phone is 2ft from the damn headset, in the mi

i bough a kiara X headphone and i have registered it on razer id. but i received an email about product registration but no email about activation code for 7.1 sorround sound 

Hi guys, i’ve received a kraken v3 as a gift, but i don’t have the proof of purchase to activate the surround sound option. I have the box and everything, just obviously not the receipt. is there a possibility to do this w/o it?

Hi I dont remember how long ago I bought the headset it was from Amazon and it didnt come with the code for the audio software and I need the code.

i meant razer seiren v2 x in the title not pro. But ive gone through all the sound settings and all of my preferred devices are set to what i want to be the output and input, nothing is playing through my headset unless my mic is unplugged, when it is plugged in it HARD LOCKS it as the output and cant hear anything at all even though me default devices are set properly. i dont know how to get back to where my arctis nova pro wireless is my output device and my razer seiren v2 x is my input. and i can see on the synapse  i will accept any and all help, ive tried everything from meticulously going through all my sound settings to doing 3 full clean installs of all razer software and programs. no guide ive seen has fixed it for me. im prayin one of yall has a solution for me that works things went 2 years without a hitch and now it seems hopelessly unfixable or the solution is way out of knowledge depth

Has anyone recently been banned from CoD Warzone?  I recently reinstalled my Synapse application because the software wasn't working.  Almost immediately after reinstalling the software, I was banned from CoD Warzone.  When reaching out to Activision, they stated software that changed the game was detected on my computer.  There are absolutely no cheats or exploits on my PC and I find it odd that I recently reinstalled the Synapse suite for my keyboard, mouse, and mic.