Can you choose colour for Razer Lancehead?

Discussion in 'Razer Cortex' started by cokefr, Sep 6, 2017.

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  1. cokefr

    cokefr New Member

    I was planning on redeeming a Lancehead with my zSilver, can you choose between black/grey/white or is it only the black one available for redemption?
     
  2. mo-iro

    mo-iro Active Member

    I guess you can't choose, once those colours are from a different series if you compare with the original version in zsilver system
     
  3. -ChrisEck-

    -ChrisEck- New Member

    I would also like to know, but I think you can because it just says "Razer Lancehead Tournament Edition".
    No Specific colour.

    I guess someone has to try out.
     
  4. FiszPL

    FiszPL Well-Known Member

    I think, that you can't choose color of Lancehead redeemed from zVault. It's because even on Razerstore it's not a single product, but 3 products (all colours), and each of them have different model number.
     
  5. -ChrisEck-

    -ChrisEck- New Member

    I'd still like someone to try it out because I want a 100% clear answer.
    If you can't choose the colour I will redeem something else.
    And same thing with the Razer Kraken 7.1 V2.
     
  6. FiszPL

    FiszPL Well-Known Member

    If you want a clear answer - why not to ask RazerSupport? :)
     
  7. -ChrisEck-

    -ChrisEck- New Member

    Where or how can I do that?
     
  8. FiszPL

    FiszPL Well-Known Member

    You have 2 ways of doing this:
    1. http://support.razerzone.com/ -> contact support on the bottom of the site
    2. Go to zVault site, then HELP -> and SEND A REQUEST button on the top (recommended).
     
  9. -ChrisEck-

    -ChrisEck- New Member

    Thank you.

    I have good news!
    The Customer Service answered me and sayd:

    Hi!

    Thanks for contacting us. Razer Lancehead Tournament Edition/Razer Kraken 7.1 V2 voucher codes redeemed through zSilver will apply to all colors (black/mercury white/gunmetal grey).

    You may choose either one of your choice (depend on the availability in Razerstore.com) before adding to cart, in the selected region.

    Hope this clarifies.
     
    Last edited by a moderator: Sep 23, 2017
    cokefr likes this.
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