Dismiss Notice
Some Razer services have been impacted due to the unique circumstances COVID-19 has created. We apologize for any inconvenience and appreciate your understanding during this critical time.

Can you choose colour for Razer Lancehead?

Discussion in 'Razer Cortex' started by cokefr, Sep 6, 2017.

Thread Status:
Not open for further replies.
  1. cokefr

    cokefr New Member

    I was planning on redeeming a Lancehead with my zSilver, can you choose between black/grey/white or is it only the black one available for redemption?
  2. mo-iro

    mo-iro Active Member

    I guess you can't choose, once those colours are from a different series if you compare with the original version in zsilver system
  3. -ChrisEck-

    -ChrisEck- New Member

    I would also like to know, but I think you can because it just says "Razer Lancehead Tournament Edition".
    No Specific colour.

    I guess someone has to try out.
  4. FiszPL

    FiszPL Well-Known Member

    I think, that you can't choose color of Lancehead redeemed from zVault. It's because even on Razerstore it's not a single product, but 3 products (all colours), and each of them have different model number.
  5. -ChrisEck-

    -ChrisEck- New Member

    I'd still like someone to try it out because I want a 100% clear answer.
    If you can't choose the colour I will redeem something else.
    And same thing with the Razer Kraken 7.1 V2.
  6. FiszPL

    FiszPL Well-Known Member

    If you want a clear answer - why not to ask RazerSupport? :)
  7. -ChrisEck-

    -ChrisEck- New Member

    Where or how can I do that?
  8. FiszPL

    FiszPL Well-Known Member

    You have 2 ways of doing this:
    1. http://support.razerzone.com/ -> contact support on the bottom of the site
    2. Go to zVault site, then HELP -> and SEND A REQUEST button on the top (recommended).
  9. -ChrisEck-

    -ChrisEck- New Member

    Thank you.

    I have good news!
    The Customer Service answered me and sayd:


    Thanks for contacting us. Razer Lancehead Tournament Edition/Razer Kraken 7.1 V2 voucher codes redeemed through zSilver will apply to all colors (black/mercury white/gunmetal grey).

    You may choose either one of your choice (depend on the availability in Razerstore.com) before adding to cart, in the selected region.

    Hope this clarifies.
    Last edited by a moderator: Sep 23, 2017
    cokefr likes this.
Thread Status:
Not open for further replies.
Sign In with Razer ID >

Don't have a Razer ID yet?
Get Razer ID >