Deathadder Elite right click loose

Discussion in 'Mice and Surfaces' started by Mercy198, Jan 17, 2017.

?

Ignore it or send on RMA?

  1. Send on RMA.

    0 vote(s)
    0.0%
  2. Ignore it.

    0 vote(s)
    0.0%
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  1. DesmondPL

    DesmondPL New Member

    I want to excuse for my english but its not my main language.

    Hi guys,
    Is it normal that after few days of using right button have loose? Its still working but it tilting me. Is like a little space between plastic and switch. On guarranty in shop said that everything is ok, because its works. I dont want to send it back to razer because I will need to pay for international delivery to Deutschland. It costs like about 1/3 price of whole mice. Left click is a bit loose too but not that much to make that weird feeling. Maybe I can replace it without sending it back to razer?

    I have Kraken 7.1 chroma, razer goliathus and had blackwidow ultimate 2013, now have blackwidow x chroma and not had any problem with this peripherals. Now bought first mice from razer and having that weird issue. (dont had something like this in cheaper mouse that I had before)

    How it looks/sounds:



    Cheers,
    Michał
     
  2. 0V3R_K1LL

    0V3R_K1LL Well-Known Member VANGUARD

    I think its not that noticeable. I have a Deathadder Chroma which has the right click almost exactly the same as yours and it hasnt bothered me yet. Although I do have the mouse 4 button really loose to the point that it wobbles if I move the mouse fast but it still hasnt prompted me to send it in.

    I guess if you can live with it, do so. Otherwise you have a 2 year warranty just in case you want to send it in later.
     
  3. DesmondPL

    DesmondPL New Member

    Left button have loose too but its not feels that weird like the right, I feel like I'm clicking this mouse two times because its need to touch the switch and then click it. Its annoying a little when I playing LoL, but in others games not noticable in others (like CSGO)
     
  4. Please contact our Support team at rzr.to/help and let us see what we can do to assist you, since you mentioned that the reseller did not take this in under warranty as the mouse works. Let us try to help as much as we can.
     
  5. DesmondPL

    DesmondPL New Member

    I contacted with support, but like Im saying, sending this to Deutschland cost 1/3 price of whole mice, and this is why I'm asking did should I ignore it (it will not destroy the click) or I should send it. I wanted to unscrew this and try to check what is happening in inside but from I know I'm losing guaranty then.
     
  6. Hi Mercy198,

    We can assist you and liaise with your local distributor for an exchange, since this was purchased from a reseller. Contact us and let us help you with this.
     
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