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Insider Bug?

Discussion in 'General Discussion' started by Christinde, Mar 9, 2018.

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  1. Christinde

    Christinde Well-Known Member

    So I have started to notice that more and more of my past Achivements are "unlocked" for zSilver???

    What I mean is that I suddently can "Earn Credits" again even tho the date where I was given the Achivement and took my price, is far in the past?
    Ofcouse I clicked the option, but whenever I try to click "Convert to zSilver" the page reloads and nothing changed.

    This makes sense since I did take those rewards long ago.
    But why is this Bug suddently happening?

    As I said I noticed it on the first few achivements.
    But now more and more of my already cleared Achivements are getting this bug????


    I don't ask for the zSilver, since I already got them.
    But it would be nice to have this fixed xD

    (However, I do wish to get my Mouse Advocate Achivement, please???)
  2. ARMOR_152

    ARMOR_152 Well-Known Member

    Ya same here, it's been like this at least a few weeks for me. I have even more
  3. 0V3R_K1LL

    0V3R_K1LL Well-Known Member VANGUARD

    Its a pretty old thing. I already reported it to the Razer staff but their response was to clear cookies and browser cache but that didnt fix my issue. Have this issue ever since they started giving out zSilver for Insider achievements.
  4. Christinde

    Christinde Well-Known Member

    My my, kinda glad I'm not alone

    It's new to me, but it's clear that it's a bigger issue than Razer might know.
    And it kinda worries me @0V3R_K1LL that you have had that bug for so long without anything has been done.

    I really want this to be fixed soon, I rather not have all my Achivements like you guys are showing.
    hugosh8kes and NoF34r like this.
  5. BeyondForest

    BeyondForest New Member

    Did you try to "re"login in your Razer Insider Account? This worked for me! D:
    hugosh8kes and NoF34r like this.
  6. Christinde

    Christinde Well-Known Member

    I re-log almost everyday, no change for me
  7. .Surf.

    .Surf. Well-Known Member VANGUARD

    Yep, it's happening to me too, and for quite some time now, i spoke to the support some time ago, and they told me to clear cookies or change the browser but nothing of that made any difference. I see you guys are experiencing it too, so it's not something from my pc alone, there is a bug.
    X4vier and Christinde like this.
  8. Arelmunda

    Arelmunda Well-Known Member

    Another case here, already talked to admins here and Razer support, been offered the same suggestions of clearing browser history and cookies. Same results with my usual Chrome, Edge and even (shudder) Internet Explorer.
  9. 0V3R_K1LL

    0V3R_K1LL Well-Known Member VANGUARD

    It does nothing to the tracking of the achievements. It just shows them as redeemable but in fact they are already redeemed. It doesnt hurt me and the solutions they provided didnt work for me so I never bothered pursuing it so yeah its annoying but I dont lose sleep over it. :)
    DRIFT_IT and .Surf. like this.
  10. Christinde

    Christinde Well-Known Member


    Indeed it's not that big of a deal, I'm not losing anything.. (For now)

    But.... It does worry me, and personally I just can't ignore it xD
    I like my achivements, to look tidy (If that makes any sense)..

    The worry comes from, that it seems to be developing??
    Like, more people are having this bug, and it slowly spreads out on more and more of the Achivements.
    So I would love for it to be fixed..

    Since it's clear in this forum, that the clear cookies and browser cache, doesn't work..
    .Surf. likes this.
  11. 0V3R_K1LL

    0V3R_K1LL Well-Known Member VANGUARD

    Hmmmm, I get why you have OCD about the achievements but whatever the issue is its clearly not a priority for the staff right now but you can try your luck at it and get them to fix the issue. Its not an issue for newer profiles for some reason is what I have gathered from a friend who joined Insider in September 2017. He has almost the same achievements as me but is yet to see this issue.
    DRIFT_IT likes this.
  12. Joikansai

    Joikansai Well-Known Member VANGUARD

    I don’t have such bugs just checked it, and I’m Firefox user, if browser is a matter.
    .Surf. likes this.
  13. FiszPL

    FiszPL Well-Known Member

    It's the script problem itself, not the browsers.
  14. R3PT1L3Gaming

    R3PT1L3Gaming New Member

    I didn't even get the getting started achievement. And I did everything for it. :slightly_sad:
  15. ARMOR_152

    ARMOR_152 Well-Known Member

    Is this fixed on anyone's yet? I was going to put in a support ticket for it but I don't even see an option for Insider problems.
  16. Christinde

    Christinde Well-Known Member

    Nope still got it, and as seen above, Support sadly wont help
    ARMOR_152 likes this.
  17. R3PT1L3Gaming

    R3PT1L3Gaming New Member

    I have finally received it.
  18. Christinde

    Christinde Well-Known Member

    Welcome to the club :cool_:
    .Surf. likes this.
  19. hugosh8kes

    hugosh8kes Member

    Yeah same here
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