Item Serial Number Is Unknown?

Discussion in 'Razer Support' started by RiozNewbie, Nov 8, 2018.

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  1. RiozNewbie

    RiozNewbie New Member

    Hello all i recently bought the Chroma V2 but when i try registering it gives this error. why is this i have typed in correctly and tried different spelling ect...

    anyway to fix this as want to take advantage of the warranty

    Thank you.
  2. FatKidWanderer

    FatKidWanderer Well-Known Member

    Hi there, @RiozNewbie! Are you still having an issue registering your device? Try to send us a picture of the sticker underneath the keyboard itself that contains information. Also, please send us a screenshot of the error that is being displayed on your screen when registering the product. Send me a PM so I can further assist you.
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