Reaching out to the community for a fix... Brand new, out of the box from the Razer Store Cynosa Chroma Pro...not recognizable by Synapse 3 at all -works and functions just fine, all keys do what they are supposed to -shows up and is recognizable in Device Manager and under Control Panel/Hardware/Devices -running Windows 7, updated two days ago -uninstalled device, uninstalled drivers, uninstalled Synapse 3 -did clean uninstall, reinstall -rebooted computer -uninstalled, reinstalled apps in Synapse 3 -tried different USBs, even have 2.0 and 3.0...same issue -tried keyboard on another computer, same issue Synapse 3 won't recognize or detect -chroma lights work -ran Synapse 3 in Admin mode No luck...keyboard functions as is and appropriately, just not being recognized by Synapse 3. Heck, I'm typing this message with the keyboard. Seems to be a software problem. Thanking in advance for any help or assistance, curious if anyone else has experienced the same issue. Happy Turkey Day!