Please HELP ME!!! MY RAZER ORNATA SEEMS LIKE IT's BROKEn

Discussion in 'Keyboards' started by pulseSpicyMixventure361, Mar 20, 2018.

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  1. Recently I got a razer ornata destiny 2 keyboard. But then tonight i saw a weird occurance. None of the keys I click work, my whole keyboard doesn't work. The chroma still works. But I never configured these settings on the synapse app. It goes from wave to when I click it, it only highlights the keys I click. In the morning and afternoon it was working great. I only found out that it's not working, a few minutes ago. PLEASE HELP MEEEEEEEEE!!!!!!!!!!!!!!
     
  2. kakerushin

    kakerushin Well-Known Member

    What Synapse are you using? I'd suggest you uninstall Razer Synapse and RazerOrnata Chroma from Device Manager's HID. Right click on Start and click Device Manager. Under Human Interfaces Devices, you should see Razer Ornata Chroma. Right click and uninstall device, make sure to put a check on delete driver. Restart your computer and reinstall Synapse.
     
    Razer.Caziel likes this.
  3. Srnity

    Srnity Active Member

    Make sure you are using the right Synapse for your Ornata. If you are using Synapse 3, I believe the software is still in beta (please correct me if I am wrong) so it could be affecting your keyboard.
     
    Razer.Caziel likes this.
  4. SunshineCommunity

    SunshineCommunity New Member

    I believe synapse is running. Check if your keyboard button works after the following:
    1. Try to create new profiles on synapse to see if you keyboard buttons working.
    2. Log out synapse, and check again
    3. Plug to different computers to see if that works
     
    Razer.Caziel likes this.
  5. Ok thx anyway but the way I fixed it was, I unplugged the ornata then clicked esc tab and ctrl
     
    FirePenguin and Razer.Caziel like this.
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