Razer Core - Windows 10 won't hibernate

Discussion in 'General Discussion' started by kmklapak, Jun 20, 2016.

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  1. kmklapak

    kmklapak New Member

    I currently got my Razer Core and it works great. The only issue I currently have is when trying to hibernate my Razer Blade 2016 and it is still connected to the Razer Core, the fans on the Razer Core shoot to high-speed for about 5-10 seconds and then the Razer Blade wakes up. I'm 99.9% sure this is just a driver/firmware related issue but I'm just curious if anyone else has seen anything similar with there core. Same thing happen when I shutdown and its still connected, need to unplug the Thunderbolt 3 or the fans just stay on the core. I have a ticket open with support but haven't gotten much help, and they might want me to RMA it which I don't think its the core thats the problem.
     
  2. Razer.WolfPack

    Razer.WolfPack Administrator Staff Member

    Hey @kmklapak could you DM me your 8-digit Case ID number so that I could help reach out the the support team and check in on your case?
     
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