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Razer Core with Non-Razer Laptop

Discussion in 'Systems' started by hart breaker, Jun 8, 2016.

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  1. So I've been trying (unsuccessfully) to get the Core working with my XPS 15 and an R9 290X. I think I'm almost there. The usb ports on the core are working, the card is detected, but the AMD driver doesn't seem to want to initialize.

    This is from a cold boot connected to the core. After GPU switch comes online and I select the AMD card, I get the following:

    Has anybody encountered this before on either blade or non-blade laptop?
  2. PastelGraywatchsharp937

    PastelGraywatchsharp937 Active Member

    You have to disable the build-in card in the device manager. Trying to use both makes my XPS 15 hard crash.

  3. I've tried by disabling the NVidia driver. Are you saying I should try disabling the intel one too?
  4. PastelGraywatchsharp937

    PastelGraywatchsharp937 Active Member

    No, that should do it. I've only seen that error when the Geforce 960m is still enabled, or the drivers for the external GPU (amd or nvidia) haven't been loaded properly.

    Make sure you're on bios 1.1.19 btw, as Dell's 1.2.0 is horrible with TB3.

    Can you reinstall your radeon drivers and reboot? Also, once you're on 1.1.19, you'll have true pre-boot support of TB3/pci-e. You'll be able to see the BIOS and POST screen on the monitor attached to the core.

  5. Hm... mine shipped with the 1.2.0 bios. I'll try to downgrade.

    Update: Got it working. The AMD drivers on Razer's website wouldn't work for me, but the drivers off of AMD's website seem to work fine! Now I just need to get my XPS's USB issue sorted, but very excited that the core is at least working now! Yay!
    Last edited by a moderator: Jul 15, 2016
    DouglasHK likes this.

  6. Great news.
  7. clonex10100

    clonex10100 Member

    It would be siick if it did work.
  8. Razer Core + GTX 1080 with GS40 – Update


    After a few weeks in use with the Core + GS40 + GTX 1080 I am again happy to report solid stability for gaming excluding DOOM and The Crew. I have picked up a Samsung UHD Monitor and ran gaming benchmarks. As some have noted the harder you push the GPU the better the Core works. The only limitations to maxed settings I have seen in game is with GTA 5 and Sleeping Dogs. These require less than Ultra settings. GTA 5 runs great at “High” settings and Sleeping Dogs can run at Ultra with normal setting for anti-aliasing at 60 plus FPS. More gaming benchmarks below.

    It is true plug and play. I am able to turn on and off the system when the Core is connected without issue.


    The idea here is to simply connect the GS40 to the Core and everything work (Peripherals, external HDD/SDD and Ethernet). Like a real dock.

    Storage drives, wired Razer mouse and Logitech Unifying ports (mouse and keyboard) all work. The Logitech Unifying port prefers the laptop though. There was lag when connected to the Core. More testing could be done but Chrome might be the culprit. Maybe not. The Ethernet port and external HDD worked but I had to disable to the laptop's wireless router.

    Two additional monitors were not liked by the system when connected directly to Core’s GPU. This may be user error. I connected the Core’s GPU Displayport to the 4k monitor and HDMI port to the 1080p monitor. This would shut down the Core. I was able to use the GS40’s mini-display port and Core’s GPU Displayport without issue. Any suggestions and or thoughts are welcome. For example, would this be an issue with matching monitors connected directly to the Core?

    Plex Server: Works and is stable with the external HDD connected to the Core. It did not work until the laptop's wireless adapter was disabled.

    Game Benchmarks – 4k 60hz: Now the exciting stuff. The GTX 1080 with the Core is pretty amazing. Even at load it is much much quieter system than just the laptop. Games in 4k are well worth the work and dollars to make it happen.

    All highest settings unless noted. I have a few more games but I took them down to do further benchmarks.

    Rise of Tomb Raider -
    Overall Score - 18
    Just below highest setting easily gets you to 43 fps

    Average – 83
    Max – 108
    Min – 65

    Sleeping Dogs
    Ultra Maxed Out – 20s
    Ultra with anti-aliasing on normal
    Average – 69
    Max – 83
    Min – 50

    Hitman Absolution
    Min - 31
    Average - 39
    Max - 69

    Mafia 2 –
    Average 58 – Probably could go higher with better refresh rate on monitor

    Watch Dogs
    Average – 41

    Made adjustments for higher FPS but it ran and looked better in Ultra maxed. I am playing this game and it is awesome in actual game play.

    3DMark Ultra – 4627

    If you have a GS40 please add to this thread. I am nervous to make any updates to drivers. I don't want to mess up a good thing.
    Last edited: Jul 12, 2016
  9. Anyone got the Razer Core working with the Dell XPS 13 (9350)?
    Bradon likes this.
  10. Or the XPS 15 (9550)? I guess I should say, has anyone seen it working seamlessly? I've seen/heard of a few people getting it to work sometimes.
    I saw this video yesterday. Not sure of its reliability of being true or not though, but it's promising.
  11. Derek712

    Derek712 Active Member

    Quite a few people, including myself, have gotten the xps 15 working. Problem is it's heavily dependant on your firmware, driver and bios versions and is still kinda buggy. Mine currently boots from the core and works fantastic. I can also connect it while it's on but chrome is still kind of jumpy. Waking from sleep causes bsod a lot though. I usually just reboot with it attached and don't have any major problems.
  12. Do you think the xps 13 should work similar? I don't want to end up with a expensive paper weight :frown_:
  13. Derek712

    Derek712 Active Member

    It should actually be similar to the blade stealth since there it's no dedicated gpu. I'm really surprised nobody has tried it yet.

  14. You always can return the Core. You have 14 days to return I think.

    Or sale the XPS 13 and pick up a Stealth. :)
  15. Zwippie

    Zwippie Member

    Amd graphics card should work better sence they have the xconnect software and nivida never adopts amds open source software
  16. JD8091994

    JD8091994 New Member

    I can't get my razer core and amd rx 480 to work with my msi GS40 6QE can anyone offer me any advice, I tried following the guide posted earlier but the drivers don't seem to be working well with the gpu.
  17. Hi


    Can you expand on GPU not working well? Can you see the Core in your TB3 connection? Did the Core software load? Are you on the latest 970m driver? And, ihave you tried manually disabling and deleting the 970m driver before connecting the Core?

    Happy to help. It will be great to have another GS40 owner on the page.
  18. JD8091994

    JD8091994 New Member

    Yes, the core appears as a TB3 connection the lights are on and the gpu fan is moving. I had to manually download razer synapse after deleting it as when plugging in the core, it didn't offer to install it for me. I have disabled the 970m for now as well as deleteing the driver using display driver uninstaller from guru 3d. At one point I thought I had it working but got a 3d mark sky diver score of about 300 which doesn't make any sense?!? As with a gtx 970m i got a score of about 13,000.
    One quick question is it absolutely necessary to use an external display with the razer core to get it to work??
    Also the AMD display settings control panel refuses to load when just plugged in to the laptop display and when plugged in to an external monitor the control panel loads but lists the AMD rx 480 as being disabled?!?
    I'm pretty sure it's an AMD display driver problem as it's a nightmare getting it to install, if you could offer any tips it would be greatly appreciated.
  19. Derek712

    Derek712 Active Member

    Synapse doesn't automatically install - you're supposed to have it installed before starting. It should update after the core is detected.

    Did you install the desktop driver while the core is attached and the 970m is disabled? Maybe try a different version as well. I'm not sure if Razer had one on their site but you could start with that one
  20. Neetroc

    Neetroc New Member

    I got my core about a month ago and have been experimenting with it trying to get VR working through it. I can get the core working easily with the Stealth and an external monitor by following the instructions on Razer's website but I could not get the Oculus Rift working with is (wouldn't detect the hdmi when plugged into the core).
    I was using a GTX 970 in the core (which is the minimum recommended). I also tried plugging the core into two other laptops that I have with Thunderbolt, an ASUS ROG G752VY and an ASUS Q534 (Best Buy exclusive) and neither would work.

    However, I ordered the new AMD RX 480 to see if that would work and it did work on all three machines and with the Oculus Rift headset.

    For the two Asus laptops, I uninstalled all of the graphics drivers and thunderbolt drivers, then installed the thunderbolt drivers from the Asus website, the Intel display drivers from the Intel site and the latest AMD drivers from their site.
    When plugging in the core I disabled the Nvidia drivers then installed the AMD drivers once the core was plugged in, the card was found and no install issues. Then I tested the core video outputs by plugging into a 4K TV and running Overwatch on ultra at that resolution, ran smooth and worked great.
    Now when I plug the Oculus headset into the core it was seen.
    BUT due to the power draw in the core the USB ports wern't accepting anything more than a mouse, so to get the oculus headset working I had to plug the sub into the laptop and the hdmi into the core.....everything worked fine, headset powers up and then I could start experimenting with the headset and downloading.

    Key takeaways is that I found the AMD card to perform better, the drivers had less conflict and the core worked fine with the card (with the Nvidia card I could not get any of the machines to stop crashing, due I think to competing Nvidia cards and drivers).
    The core cannot handle high power drain through its internal use ports as well as the video output....not a problem as I can use the laptop ports.
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