Razer Kraken Pro not working on pc and only one side ear audio

Discussion in 'Razer Support' started by everFloralWhiteJADE680, Jun 1, 2018.

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  1. So a few days my razer krakens started going wierd.
    so first the mic just completely stopped working on my pc but later I found out it works on everything else.
    it works on my phone and on other pc's but not mine. I checked my drivers, no outdated drivers, no new windows updates or razer synapse updates. then a few days later my headphones cut then they only started working in one ear. can anyone help?
     
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    ~Yoh! When you say it started working only in one ear, do you mean on both PC and Phone? I do think there is something wrong with either the audio driver on your PC or maybe even the headphone port.
     
  3. ye on all devices it only works on one ear, phone and pc
     
  4. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Probably a hardware issue. How long have you had the device?
     
  5. the pc or the headset?
     
  6. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    I think it's the headset. I'll send you a PM so we can further isolate the issue.
     
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