Why is Hypershift taking the place of keymap switching?!

Discussion in 'Razer Synapse' started by anadonnis, Jan 21, 2018.

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  1. anadonnis

    anadonnis New Member

    I'm right there with you! I have blue and red shift as up and down on the dpad. I have had that committed to muscle memory for 15 years. That is NOT going away. Two days after purchasing my colorful gaming brick (Tartarus V2), I was on eBay purchasing a nostromo n50. That thing has never failed me.

    I mentioned this in an early post but Razer has no idea how their products are used and why they have gamers coming back for updated hardware. Dont placate us with gimmicks when we've had the same or better convenience item for years. All they had to dois allow for the existing key map swapping to move between devices. Period.

    Where is my update that you claim to be working on, Razer!? I am actually ready to buy an update to my existing Razer laptop but I absolutely refuse to give you another cent until you get this fixed. It would be nice to have an option to use synapse 2 with this hardware since it is atleast finished and function rich.
     
  2. Sylias

    Sylias New Member

    Now that you mentioned it that annoyed me too. I needed to use synapse 3 for the tartarus brick v2 and synapses 2 for my keyboard and naga. Another well thought out plan
     
  3. Sylias

    Sylias New Member

    so there was an update today, I downloaded and tried to configure the keymap switching and was able to do one but not the other 2, I have attached screen shows to show the error


    as you can see I have green assigned to the left D-Pad but when I try to do the Up it gives this error. were as the other day I couldn't even assign one map


    Progress ?
    [​IMG]
     

    Attached Files:

    Last edited: Mar 19, 2018
  4. Sylias

    Sylias New Member

    another update just in case people in razer are looking at this and want to get feed back on whats wrong with this. it looks like when you guys get keymap switching to work there is no way to set it to toggle. what I mean is if I Press the key map assigned button it sends it to that map and keeps it there instead of returning to the default when I release

    I tried uninstalling to see if I can add another map because I was able to add one map which I couldn't do yesterday but that didn't work figure it was worth a try

    Also I tried messing around with hyper shift and that really needs to be corrected if that's something you want us to use instead of the key map switching. I understand form one of the prior posts that its not supposed to take over key map switching however when you do not add the toggle feature to the key map, yet its built in to hyper shift and cant believe that not what the developers were thinking
     
    Last edited: Mar 19, 2018
  5. Sylias

    Sylias New Member

    anyone that is watching this thread I created another thread about this product. I just returned it and I am attempting to get someone from design to look at my thread about this devices. If you have the time please read it, i know its long and if you agree then lets try to bump it up. If we like this product we should try to get it the way we want it, Obviously they are not testing this with the right audience or they are testing it at all

    https://insider.razerzone.com/index.php?threads/tartarus-v2-needs-some-attention.31806/#post-428529
     
  6. anadonnis

    anadonnis New Member

    This single issue is what this thread is about. The error you are encountering seems to be happening to everyone and it has been like this since early January. Razer has dropped the ball on Synapse 3 and in effect, on Tartarus V2. Notice there has been no update on this. I have been told for MONTHS that this issue has been reported and they are working on a solution. It has been MONTHS Razer! I still have your product and a desk full of Razer hardware. This is beyond unacceptable and tells me that these products are not tested by gamers. Would someone please update me on when I can use the device i purchased MONTHS ago!?
     
    binopablo and CarnalKnowledge like this.
  7. Sylias

    Sylias New Member

    Yeah I gave up
    After I wrote that thread that I posted above I returned it. I dotn even like the extra row of buttons it made it feel weird. But I would have gave it a shot if the software was working. I went to buy a new Tartarus Chroma but thats going for 150 dollars on amazon were i spent 75 for it.... so i went to my old faithful Nostromo.
     
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