Mice and Surfaces

I’m a proud owner of a Razer Atlas (white) for a week now and will definitely use it for years to come! But I can’t decide which Razer mouse I should use along with it. I currently have a Deathadder V3 (non-pro) and I despise it’s mouse buttons. Tried looking into the Razer Cobra (the Pro has the Focus Pro sensor but is very expensive). Now I wonder if the wired variant (Razer Cobra) will work as well on the Atlas or isn’t it optimized for it without the latest iteration of the Focus Pro Sensor. Anyone got any ideas?

I have a Razer Deathadder V2 and It was working completely fine a few days ago but now it lights up but doesn’t move the cursor for some reason. I restarted my computer, updated everything but still it isn’t working. My Viper Mini was working completely fine too but somehow it got burnt when it was plugged into one of my other laptops. Someone please help me out.

After 5 years of intense use, the left click of my mamba elite is not working correctly. So i know its an old mouse but in terms of style i love it (more than Cobra). my Q is, should i buy again for 70€ or Cobra (40€)?I see Cobra has new technologies of Razer, and i dont if its worth.Thank you and greetings!

Im using a mac and i have a deathadder v3 pro. Its been working for a while but it suddenly stopped working. Whenever I try to use it nothing happens, but when I turn it on the light flashes white for a few seconds and works but then stops. How do i fix this?

Hello. So after a lot of back and forth with support who have no idea about their hardware and can't communicate with the people responsible for creating drivers, I managed to fix the problem that plagued Basilisk v3.The problem, the same as many of you experienced after updates, literally from one day to the next.First of all, I would like to point out that I no longer have a warranty, which is why I was ignored right away. The only thing they told me was to reinstall synapse, connect the mouse and restart... the problem was that the mouse couldn't even connect because it was in free spin mode, which caused a strange system of connection breaks, but no one in the support blockhead understood that.How did I fix it? After opening the mouse, I didn't know what was wrong, I unplugged the scroll and checked if it worked. It worked flawlessly, just like before all those strange updates that brought it to where it was. After a few days I came across a post here:

Hello!I wanted to ask if Razer already sells mousepads which can charge my wireless razer naga pro v2 I just got?! Thanks in advance!

我和他有同樣的問題。您必須開啟 Razer Synapse 才能使用滑鼠中鍵關閉後無法使用 其他按鈕正常我已更新到1.13.01

Chce reklamacji mojej myszki razer viper pro v2 z powodu popsutego scrolla 

Queria saber se posso conectar meu Viper V2PRO com o Razer hyperpolling do Viper V3PRO ou Viper Mini SE

Hello Razer Support Team,I recently purchased a Razer DeathAdder V3 Pro Faker Edition, and I wanted to check its warranty period by entering the serial number (S/N: PM2317H30102438) into Razer’s system. However, the system does not recognize the serial number and states that no such product exists.Could you please assist me with this issue? How can I verify my serial number, and how can I check my warranty period?I can provide any additional information or documents if needed. Looking forward to your support.Thank you,Kayra

HiI have an issue with a deathadder v3 pro… actually 2 of them.Yesterday i received a DA v3 pro bought from amazon and i noticed that when i move the mouse really fast you can feel like a component inside rattling and bouncing all around inside the mouse. you need to move it reeeally fast to make it happen, in fact there are practically no issues in regular use and gaming, and the mouse actually feels great. Anyway, i decided to return the product, and today amazon sent me the new one… and it has EXACTLY the same issue.so the question is: is this actually an issue or is it normal?is it possible that i got unlucky two times, and received two bugged product? maybe they came from a bad batch?should i return again the product for the second time?i am asking because it's something i have never experienced on any other mouse, both cheap and premium ones (i had also a razer namba and a deathadder v2).i can also provide a videothanks i

I am having some rage inducing issues with my razer naga classic mouse. This stupid thing will randomly decide that the scroll wheel is scrolling up and the only way to stop it is to exit Syanpse. But that’s not the worst part, it keeps happening even without Synapse running and when I start Synapse again, it stops. What is wrong with this mouse or the software that makes this happen? I have updated everything, uninstalled drivers, reinstalled drivers, cleaned my mouse, I’ve done everything. I’m at the point now where I’d like to just go buy a cheap no name brand mouse and destroy this expensive hunk of garbage with a hammer and then throw the remains in a fire. While typing this, it has happened 3 TIMES!! I’ve always been a fan of razer products but, now I’m questioning why I would ever spend money on this trash.

I had purchased a Razer Deathadder V2 X Hyperspeed mouse from Flipkart on 7th August 2023. Not there are random cursor movements and clicks so i want to claim warranty as i heard it has a 2 year warranty. But i am not able to register the product as it keeps saying wrong serial number.Please help.

I like to keep my desk clean and move everything to clean the dust at least once a week. But I do it more often when the weather is nice and I open the window to enjoy some fresh air as this brings in some extra dust. But I'm not sure how to clean my mouspad now that I've had it for a few years and I'm seeing some dirt accumulate on the bottom of my mouse. Pretty sure that I've got some dead skin cells in the surface texture. Should I rinse the surface with water and let it dry? Should I use a soft hand soap or just water? Or is there a better way to get my mouse pad back to mint condition?

Please continue selling the Razer Naga X! It’s the only lightweight MMO mouse available. The V2 is too heavy for me.

I create a macro and start it (assigned to a mouse key) but my mouse is going to sleep after 5 minutes and the macro stops. I can change the time to 15 minutes max but I want to disable the sleep mode. I need this macro to work 1 hour. How can I prevent the mouse from sleep?

How can we check the basilisk v3 pro mouse battery life level without going thru the razer synapse app?Like any physical led to show the battery life lvl and charging status?

I purchased recently about 4 days ago it is now 40% off on Amazon is there someone on the razer team I can talk to thank you 

Hey Razer Community,I'm facing an issue with my mouse's middle wheel button. It works perfectly fine when Razer Synapse is open, but the moment I close Synapse, it stops working. This happens consistently, and I’m not sure what’s causing it.Has anyone else experienced this? Is there a fix to make the middle mouse button work even when Synapse is closed? Any help would be greatly appreciated!Thanks in advance!

I’m experiencing an issue where the mouse keeps randomly disconnecting when the dongle is plugged into a USB 3.0 port. It works perfectly fine when I switch it to a USB 2.0 port, but I’d prefer to use USB 3.0 if possible.

So I have my Razer mouse (DeathAdder Elite) for about one year and I had the same exact model right before for again about an year long. I also have a Razer headset (Razer Kraken Tournament Edition) for about a year and a half now, I was using razer synapse ever since I ever bought my first mouse and it always seemed to work up until couple days ago (about 3 days), as if one day I woke up. opened my computer and it decided it doesn.t want to detect my devices anymore, because of that I don't have any access to my mouse settings i once had and I can't change my DPI or any mouse settings, it doesn't even show I have the mouse on the app, it also showed up as "Driver error" in window settings. as for the headset, from the day my products disappeared from the synapse, my audio was crashing and it kept sending the audio troubleshoot. What I tried: 1) I tried reinstalling the Synapse App multiple times, doesn't do anything. 2) I tried reinstalling the driver in the Device Manager, doesn't

I tried to save simple commands on the mouse like the sensitivity clutch and and the r key. Both aren’t marked as needing synapse running in the background and i know that on my Basilisk v3 its saved onboard without any problems, but on the viper v3 pro it only works when synapse is running in the background.

Hey, I was using the Deathadder Essential mouse and all of a sudden the right mouse key stopped working. All the software is updated and the is no debris. Does anyone know how to fix this?

It was working, now it isn’t. The cycle button on the mouse does nothing at all now.Although not as important, the  chroma settings are gone - I can set color cycle, but unlike when I first installed the SW (Synapse + Chroma) I can’t set color zones. They actually work in a static way but nothing is settable-changeable. This is frustrating (like the black widow v4 media keys don’t work, and that’s a common problem since v2 so I posted a negative review on Amazon where I bought all these things).Let’s at least get the mouse speed settings working again. Then fix the other problems. I’m a software engineer, and we never let things get this bad or we’d have our contracts (gov) cancelled. I’m not sure how to re-install the driver SW, that doesn’t seem to happen since it’s there and not an “app” so it isn’t un-installable. I think if I remove it in devices and immediately restart it might come back up, but that would be the Microsoft default. This is a new WIn

 RAZER Hyperpolling Wireless DongleDoes this dongle support razer viper hyperspeed?