Razer Gold & Silver

I already have Gold, but I cannot buy a product because the system is asking for Step 2 Authentication (two-step verification). I don’t know how to access this authentication, and I cannot continue with my purchase.Can you please help me set up or reset my Step 2 Authentication so I can complete my purchase?

How can i give my gold to my frind 

Hi there. Wonder if there is any update on when there might be a restock of the Gengar headphones :) 

Dear Razer Gold Support Team, My name is Chen Jiahong and I would like to report a fraud case regarding my Razer Gold PIN. On 16 August 2025, around 11:15 AM, I purchased a Razer Gold PIN worth RM300 at:7-Eleven No. 210, GF, Jalan Tun H S Lee, City Centre, 50000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur. The serial number of the PIN is: . Shortly after purchase, a scammer tricked me into sending the receipt and PIN details. He immediately redeemed the PIN without my consent and then attempted to extort me for RM5,000. I have attached: The purchase receipt Screenshots of the scammer’s chat and threatsMy account details: (REMOVED FROM PUBLIC POST)Razer ID email:  Razer Account Name:  Phone Number: I kindly request:Please help investigate this case and trace the account where the PIN was redeemed. If evidence clearly shows unauthorized use and fraud, I humbly ask whether Razer could issue me a replacement PIN, since I am the legitimate purchaser.Thank you very much for your assistanc

I was finalizing the payment, when I was asked for two-step authentication by sending an SMS, however, it shows an alert with the following sentence:"There was an unexpected mistake. Reload the page and try again.".I'm Brazilian, I've changed browsers, put private mode, tried also on my cell phone and nothing worked.

Hi all in, I need help i can could else earning silver coin. I saved to the newsletter, and purchase a lot items in the RAZER STORE. So… whats i can else earn ?. GreetingsSebastian fans Razer

Here are the 2 cases, If I am at Tier 1 and I spend $2000 in one order, do I only earn 50,000 silver since I am currently at tier one?If I split the purchase, spend $500 on first order and get 12,500 Silver, I would then move to tier 2. The 2nd purchase of $1000 would earn 50,000 Silver being on tier two, and the third purchase of $500 would earn 50,000. Totaling 225,000 Silver

Hi. I brought card. Can't use state been use

Do you guys reckon i should get Deathstalker V2 Pro or Blackwidow V4 Pro?Considering Blackwidow’s Macro and sound buttons and keys on the keyboard and the fact that the deathstalker V2 Pro’s Connectivity is primarily wireless. That’s the only drawback the Blackwidow is wired. Sad :-(

Hello, support team I want to make my account global, so I can, from shipping cards. Reiser. Poland

i changed my phone number and now i cant buy anything

ใบเสร็จรับเงิน #012D94DP6T9A7912DB87Dแจ้งปัญหาในเรื่องแล้ว แต่ก็บอกว่าไม่ถูกต้อง

ฉันจะตรวจสอบยอดเงินในบัตรของขวัญ RazorGoldได้อย่างไร 

Hi, I’ve been trying to reload to take advantage of the promo related to DNM Classic and I’ve been receiving a lot of errors and failed transactions. It seems like Razer Gold is rejecting the transaction even after my bank has confirmed that there are no issues from their end. Based on my investigation, it happens like this:I attempt to reload Successfully confirms bank credit card OTP Success is received from bank via SMS Razer loads the page ‘Failed’ Verified with the bank that there were no problems I saw in other posts that it is Razer’s own anti-fraud system that’s flagging my accountWhy am I being tagged like this? I’m literally GIVING YOU MY MONEY!? What the hell is happening (Plus your bot is so useless - it’s clearly for cost cutting measures on support)

จากเบอร์ 0805460024 เปลี่ยนเป็นเบอร์   0950019976 

Each time i try to reedem since 2 months ago it say “ THIS PAGE IS LEVELING UP”Of course it show me Digital Silver Reedem Rewards but i wish Razer Gear and not Digital Rewards :( I have 408k Silver Rewards Expiring SoonI miss Razer Gear Rewards   

I created Razer Gold account on April 2025. It’s now July and still I am not receiving any help, support, and assistance from this.Come on, 1000 php (18 usd) might be small for you guys that’s why you ignore me, but still. It’s my money. Can you do something about this? Let me get my money back. I want a refund.Even the chat support don’t bother at all. Do your jobs, boys. Contribute something.Here’s my case number, (Removed case number for security)