Well, i've been trying to fix this error. Can't access Synapse 3, i tried everything, admin rights, uninstalling, fresh install, different accounts, EVERYTHING. I'm on Win 10 1803. Any help? The products are great, but this is ridicolous. I'm just selling this if i can't fix it. Thanks!
All of a sudden my phone drops its network. restart phone, it comes back for a few monets then goes again. Have taken sim out and placed in another phone- works fine. Placed other phones sim in Razer and does the same. Is there something i am missing or has my dream of this phone died and i have to argue for a replacement or find another phone. All i wish for christmas is a phone that just does what its meant to do!
Hi, since the Android update I'm having a couple of issues with the phone. One is that it won't show the notifications when the screen is off. And the other is that Google chrome shuts down with certain Websites. I have checked everything about the notifications and nothing would work. Any help? Thanks Grace
Hi all, i'm having issues with my mamba wireless 2012 and synapse 3, in my device manager the mouse appears as the Lian Li case and in the razer synapse 3 the only thing that appears is the case and not the mouse, i already uninstalled drivers from device manager and restarted but the same issues.
I purchased a razer phone august of 2018 may of 2019, it was faulty and was replaced because of a bad battery as per razer. received my first replacement may 6th 2019 The may 6th first replacement razer phone lasted 3 months before the battery at 25% would either kill the phone altogether or the phone starts to act strange like suddenly 10% of battery life disappears when your in the 1%-25% battery life range. I reached back out to razer support august 1st finally after 15 days of going back and forth with razer they decided to replace the may 6th phone. This time, When i had received the UPS return label for the may 6th broken phone that i was sending back to razer. I realized they had my old address so i proceeded to update razer about my new address. email provided below: Email i sent to razer support: From: R.F. Date: Mon, Sep 9, 2019 at 9:54 AM Subject: Re: Case: OMITTED To: Orders Support <email@example.com> Just got my UPS tracking information for and Again,
Hello, Recently did a clean windows install. So I had to Install Synapse again, I now have a new version and I have alot of problems in this new version. I make profile's to bind keys to my mouse buttons for every game. Everytime for example in CSGO they work for like 5-10 minutes and then suddenly they stop working. ex: I got CAPS bind to my number 7 for voice chat and suddenly they stop working during the match. anyone a clue whats going on?
Hello, i want to replace my Magic Mouse with the Razer Naga Trinity. So far so good, I have the mouse connected and configured also works more or less. I would just like the features that I can while surfing a page forward or back with the mouse unfortunately I don't really get it configured. It would be really nice if somebody could help me...
First off - Things from the left I hear normally, things from the right I hear on the left and louder. Seen several people have such issues on win10 but nobody seems to have a good solution. Edit: I've had this issue on my last headphones too, starting quite recently. They're working well on my phone so this may be the PC's fault, but I don't see what could be wrong with the jack slot. Second - When enabling 7.1 surround sound, I hear nothing. Could be because I don't have the code for the advertised surround sound system unless I'm either hella blind or it's been hidden somewhere and the site doesn't talk about it, neither does the manual... Forgot to mention: my mic doesn't work and I have no idea what to do about this. Nothing explained on the site regarding the Electra works for me and I never had any mic problems before.
Dear Support, after using the phone for, i guess, a month without reboot it itn't possible to unlock the phone with PIN anymore. Android asks in a scheduled time to enter the PIN instead of using the fingerprint which causes, after entering the correct PIN, a restart of this process. The screen turns shortly black and asks again for the PIN. A restart makes the phone useable again but it would be nice if there were other solutions. It is possible to work around this crash to enter the PIN (to reset the schedule), open the camera app with a double press of the power button and going into the options menu which require the PIN too but instead of turning black it shows a message that the System UI App has crashed. With a press on shutting down the app completly it is possible to close the camera options and using the phone normally. Only the access to the phone with using the PIN code fails at this time permanently. Is there a solution? I am sure restarting the phone isn't a bad idea a
1: Fist big issue some of important apps lagging and freezing: aliexress, booking.com, airbnb, ccleaner, and other many camera apps. SLOVED by moving to Internal storage. 2: Loud speaker in WhatsApp and other apps doesn't work well, the person u tolk to hears himself no matter of the volume, and making it impossible to speak. 3: notifications are getting silent until next restart, no matter what settings I choose.
Problem signature: Problem Event Name: CLR20r3 Problem Signature 01: Razer Synapse Service Process Problem Signature 02: 188.8.131.52 Problem Signature 03: 5d7feb8c Problem Signature 04: System Problem Signature 05: 4.0.30319.34209 Problem Signature 06: 53489ac1 Problem Signature 07: 2f88 Problem Signature 08: 15d Problem Signature 09: System.AggregateException OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
PSA: Camera Force Closing Hey everyone As some of you know there's an issue with the latest pie update that results in the do not disturb function causing the camera to force close. For the time being please just switch off do not disturb to use the camera. I've reported it to Razer so hopefully we'll see a fix soon.
Hello, so I bought the razer Nari, after my pair of Kraken became unusable. One of the big reasons where this robotic/static transmission coming from my end whenever I tried talking. Spent a good chunk of my money on a pair of Razer Nari, and just last week out of nowhere the same issue appears. I've taken good care of my pair of headset, and I have no idea why out of the blue, every third or fourth word I speak, turns into me speaking binary. This is getting really frustrating, I am unable to speak with friends at all, due to it being such headache for anyone to listen to. Anyone knows whats up? I checked all my drivers that I know at least, everything is up to date. Other then the mic issue, the headphones are working as expected, producing amazing sound.
When I tried to register my Kraken TE to get my activation key for 7.1 surround sound, I didn't get any! I displaced the ear cup and it did not fit perfectly, bottom line I did all this to get my serial number for the activation key to ultimately experience 7.1 surround sound like the kraken X but can't! Is it because the kraken TE doesn't support 7.1? P.S I don't really think THX Spatial audio helps in gaming so i was looking to opt for 7.1
Yesterday I just picked up my Razer Blade 15. Super excited as it’s my first ever Razer laptop to own. Everything went great until I had to charge it. Even just sitting on the main screen at idle the second you plug it in the fans sound like an airplane taking off. You can unplug the laptop and immediately it gets quieter and actually produces less heat. Please what setting am I missing as I’ve already checked all advance power settings and everything through razer synapse.
Dear support, I just received a brand new Razer Blade 15 2019 base model (15.6 Inch, 144 Hz Full HD NVIDIA GeForce RTX 2060, Intel Core i7-9750H, 16GB RAM, 512GB SSD, Windows 10) After 24 hours trying a few usual tricks I can't understand why just getting my emails with outlook will start the fans, quite loud. The keyboard gets warm pretty fast too, what can have that unit heat so fast?? I need something silent to do basic work, and have no problem with noise when it becomes intensive. We are far, far from ideal and I wonder if that product is just not for me. I'm used to laptops able to switch to embedded graphic card to do office work, is the Blade doing it? Is there any tweak that could be done to improve on that aspect of should I just get something else? Also, oen of the keys was broken (and the backlight shows it very well), is it possible to get a replacement D key or, again, should I return the product immediately? Thank you. GP
I turned on my pc and synapse was installed, I've never installed this app it just showed up and ever since my headphones sound like trash. Almost sounds like I'm listening out of a bucket. I've tried to mess with the settings, restore em all to default as well. Nothing is working. Help?
Hello, A few of my friends had mentioned today that my mic on my headset was sounding very staticy on discord. I did a mic test and noticed the static would cut in and out as well. i restarted my computer and did the most reset firmware update for the headset and im still having this issue. Not sure what other troubleshooting steps to take. Any suggestions would be greatly appreciated.
Hey guys, So I'm having this incredibly strange problem with my Blade 15 (2019) base model (i7-9750 / 2060). When running in windows every now and again (the prevelane of the issue varies, sometimes it will happen every few minutes, other times not for an hour or more) windows will start behaving as if one of the action keys (shift, windows button, control, alt) is held down which causes windows shortcuts to happen randomly as I'm typing etc. I can restore control by randomly pressing the above mentioned buttons until the windows key open the start-menu, then pressing ctrl-alt-del and backing out, however the problem can occur again very shortly after this. To begin with I thought it was related to my Lancehead wireless as it seemed to conincide with that stopping working, but recently it's started happening independently of this. I'm reaching out here on the off-chance someone is aware of the issue and can recommend a fix. I've had to uninstall Razer Synapse for different reason
Hi, After recent Windows updates (I suppose), Razer Synapse 2 application has stopped seeing my connected devices: Razer DeathAdder Elite and Razer DeathStalker Chroma. After logging into my account, a window appears with three options: - register your Razer product warranty - visit Razer store - view compatible devices Nothing more can be done. I tried to reinstall the application and drivers, to no avail. Please help.
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