Razer Support

My Razer Blade 15 Advanced rarely travels and is set up on a desk so I can run my Adobe creative suite. This laptop has excellent drive and power to run multiple Adobe programs at the same time and has been great to travel with. One day the screen went black for no remarkable reason, never knocked or dropped. I have a hub set up running two 27” Gigabyte QHD monitors and all is working fine so I can still work. I do have reasons to take the laptop on the road and not having a working screen is a problem. Last year I had to replace a swelling/swollen battery, no issues doing this and was months after before the screen blacked out. I now run the battery down by unplugging power cable occasionally. Laptop’s touchpad and keyboard are functioning per normal. Updated all drivers etc etc, any ideas or thoughts would be welcome.

Hola buenos días necesito con urgencia que me habiliten porque me sale esto ya que estaba completado el perfil tu cuenta  se ha bloqueado temporalmente  ponte en contacto  con el servicio  de asistencia  para obtener ayuda porfavor ayúdenme con urgencia 

Necesito un código para sonido envolvente 7.1, el código de mis auriculares ya está registrado pero no me aparece en mi gmail 

Hello I have a problem I have forget my authentication code and my backup password and what do I have to do to changeMy authentication  code

hi razer support, just paid IDR 320K for purchasing razer gold via shopee, in my shopee status “payment is success” but in my razer account status is still pending, anyone know what should i do? , i need that razer gold for my war thunder account, thank you, and sorry for bad english.

Necesito un código para sonido envolvente 7.1, el código de mis auriculares ya está registrado por alguien

One of the keys fell out of the keyboard (the whole switch) leaving a gaping hole. On close inspection I can see spots on the bottom part of the switch where little plastic hooks sheered off. I guess those were supposed to hold the switch in place and now are somewhere inside the keyboard.The key itself works when I put it back in and line it up properly which usually takes some effort and it’s not really stable.Are there any replacement switches that I would just snap in the keyboard?

I'm sure that I was annoying to work with, of course Razer.Speedcr0ss wouldn't say something like that to me, I'm sure. LolThey spent more than my fair share worth of time helping me. Always very polite and attentive, while understanding and knowledgeable. In the end, the issue was not resolved, per se, as the issue was not with anything Razer had done, and had more to do with me not being able to remember what email I used many years ago.Not much anyone doing support can do with their hands bound liked that. However, that didn't stop Razer.Speedcr0ss, from doing, just this side of everything they could. That brings me here, because I feel the time given to me is worth more than a simple “thank you”.  So a bit of my time given up to say that I am grateful to them and their time spent trying to assist me. I appreciate you, and your experience/time, Razer.Speedcr0ss. May the rest of your days be joyous and educational in at least

Hey Everyone,I own a Razer Blade 16” (2023) with the following details:Model Number: RZ09-0483x Product Number: RZ09-0483UEJ4-R3U1I attempted to manually update my Blade 16 to Windows 11 version 24H2, but I received a message stating that the update cannot proceed due to an unresolved issue with the RealTek driver. Until this issue is resolved, it seems I’m unable to upgrade. Has anyone else experienced this? If so, were you able to find a workaround? Thanks!

Recently i purchased blackshark v2 x when i tried to register the product it say invalid sn can someone help me

i just deposited 150 dollars into my account but i cant buy anything becuase i can authorize the purchase becuase i dont have my old phone number linked to my account. i lost my backup codes and i dont know hot to change the old phone number to my new one

yeni almama rağmen nü ürün zaten kayıtlı diyor

I want to change my phone number because I lost my old sim and it kept sending otp to my lost phone number 

Hello, i have this issue when i open the firmware application on windows 11. i have this pop up opened multiple times thanks 

Dear Support, I have a serious question , is shipping to Algeria avaiable in your shipping countries? ( i didnt undrestand what middle east refers to , so thats why im asking )Im really interested in your products , i'd like to get a response as soon as possible , thank you. Regards.

is there a possible way to get the original stock skates for the mouse?as I bought the refurbished variant off of amazon and the mouse didn't come with any skates

Hello, My Tatarus V2 will not work on my new Surface Pro 11 Snapdragon X Elite. Chroma works and Synapses recognized the device. However, it is unable to bind keys. I’ve tried reinstalling and recreating profiles, and it still won’t work. Please help.Thanks,Matt

Hello forum, I really need your help. In general my razor blade 17 2022 is always running quite hot. 90° and more measured in core temp. However, everything worked quite fine so far except of some GPU crashes when playing hardware hungry games. The new problem happening now is, when I start a game and the first seconds it runs smooth but then the fps drops slowly, and then there is a clicking sound close to the battery charger plug and the game fps gets lower and lower until the game crashes and freezes. Sometimes nothing happens and i have to restart and sometimes it jumps into bluescreen wirh the Clock watchdog timeout error. I am looking forward for anyone who can help me here.BestEtienne

Hey dear Razer team, we've unfortunately lost the USB dongle for our beloved Xbox Wolverine v3 Pro Controller at home. Is it possible to purchase one from you? Or can you help? Luckily, we still have the Wolverine v2 Tournament Edition with a cable. But we'd still like to continue playing with the v3. Best regards, Andy ------------------------------------------------------------------ Hey liebes Razer Team, bei uns zuhause ist leider der Usb Dongle von unseren geliebten Xbox Wolverine v3 Pro Controller abhanden gekommen. kann man den vielleicht bei euch nach kaufen? bzw könnt ihr da helfen?   zum Glück haben wir noch den Wolverine v2 Tournament Editon mit kabel da. aber wir würden trotzdem gern mit dem v3 weiterspielen.  liebe Grüße Andy 

i have an error when receiving otp please help me

I have just got the Blackwidow Mini V3 Hyperspeed and when I click fn and print screen it activates the scroll lock but when I press fn scroll lock it activates the print screen, it was working correct before I think I might have pressed something to change it does anyone have any ideas how to revert it back?Thank you!

when in obs i go to activate the device it causes my monitor pluggedf ib through the passthrough to go all black or flicker and on obs it will say no signal, signal out of reach, or it will say connecting show my screen for a split second then go back to a black screen monitor and no signal on obs please help i bought this off facebook marketplace did i get scammedlights turhn on its detected by my computer i have synapse 2 and 4

hello i have a probleme my razer headset is connect to the surround sound app but the spatial audio doesnt work and it’s like my headset don’t have spatial audio at alldo you please have a solution

I got a Razer DAV3 last year but my scroll wheel is causing issues like random jumps, scrolling with literally a bare minimum touch. Not even a proper scroll. Then I use my side buttons in game and they have started ghosting at times and it hasn’t even been one year yet.

When I attempt to connect my Barracuda X to my phone via bluetooth, the device doesnt show up on my Bluetooth pairing list, nor on Razer Audio. Mine is a 2022 model, and I’ve tried the press power button three times trick aswell. Still not pairing.